Pool

Reviews of Motel 6 Arcata, CA - Cal Poly Humboldt

2 out of 5
Motel 6 Arcata, CA - Cal Poly Humboldt
4755 Valley West Blvd, Arcata, CA

Reviews

6.4
Rating 10 - Excellent. 179 out of 988 reviews" "
Rating 8 - Good. 260 out of 988 reviews" "
Rating 6 - Okay. 238 out of 988 reviews" "
Rating 4 - Poor. 155 out of 988 reviews" "
Rating 2 - Terrible. 156 out of 988 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Sharon,We are pleased to hear you had a satisfactory experience with us. If you have any further feedback or comments, please do not hesitate to get in touch with our management team. We value your input and strive to enhance our guests' experiences.

10/10 Excellent

Jessica

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Jessica,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Paul,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

6/10 Okay

Justin

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty vents and had awfully loud neighbors at all hours of the night.
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Justin, We appreciate you taking the time to share your feedback with us. We regret to learn about the inconveniences you encountered during your stay, and we apologize for any disturbance caused by noisy neighbors. We would like to assure you that the cleanliness of our facilities is a top priority, and we will address the issue with the vents to ensure a better experience for future guests. Thank you for bringing this to our attention.

8/10 Good

Herb

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Herb, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for a short night stay. very clean room. I will be coming back again next time I am in town.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Lei,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you found our rooms to be clean and enjoyed your short stay with us. We appreciate your positive feedback and look forward to welcoming you back on your next visit.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023
Response from Manager on 24 Dec 2023
Hello Monica,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any additional comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the near future for another exceptional stay.

8/10 Good

Gaye

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Gaye,We greatly appreciate your positive rating of our hotel. It was a pleasure having you as our guest. We would love to welcome you back for another enjoyable experience in the future.

10/10 Excellent

Marc

Travelled with family
Clean and straight forward👌
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello Marc,Thank you for sharing your feedback about our hotel. We are delighted to hear that you found our property to be clean and efficient. We strive to provide a seamless and hassle-free experience for all our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Carol

Stayed 1 night in Nov 2023
Response from Manager on 21 Dec 2023
Hello Carol, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns regarding your experience, please feel free to reach out to us directly. We would greatly appreciate the opportunity to address any issues and ensure your complete satisfaction.

2/10 Terrible

chris, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
The heater unit was installed same as a/c unit. But, I could not be able to turn it on. It was out of working.
Stayed 1 night in Nov 2023
Response from Manager on 25 Nov 2023
Hello chris, We apologize for any inconvenience you experienced with the heater in your room. Our maintenance team is always available to assist with any issues guests may encounter during their stay. We appreciate your feedback and will address this matter to ensure it does not happen again in the future.

2/10 Terrible

Ladd

Stayed 1 night in Nov 2023
Response from Manager on 25 Nov 2023
Hello Ladd, We're sorry to learn that your stay fell short of expectations. We value your feedback and would appreciate it if you could reach out to us directly to discuss any specific concerns you may have had during your stay. We always strive to provide the best experience for our guests and would welcome the opportunity to address any issues you encountered.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Crystal,Thank you for taking the time to share your rating. We appreciate your positive feedback and are thrilled to hear that you had such a wonderful experience during your stay with us. We strive to provide exceptional service to all of our guests and we are thrilled to have exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Dave,Thank you for taking the time to share your feedback. We appreciate your enthusiasm and are thrilled to hear that you had such an exceptional experience during your stay with us. We strive to provide the best service possible, and it is truly gratifying to know that we exceeded your expectations. We look forward to welcoming you back in the future for another outstanding stay.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in; clean room. Just what I expected.
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Robin,Thank you for sharing your positive experience with us! We're delighted to hear that your check-in process was smooth and that you found your room to be clean. We strive to meet our guests' expectations and we're glad we succeeded with yours.

6/10 Okay

Rogelio

Travelled with family
Disliked: Amenities
Not the best place to stay.
Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Hello Rogelio, We're sorry to hear that your stay wasn't up to your expectations. We appreciate your feedback and would like to understand more about the issues you encountered. Feel free to reach out to our management team directly to discuss your concerns in detail. We value your opinion and strive to improve our guests' experiences.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Hello Tammy,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are delighted to hear that you had an exceptional experience at our hotel. Our team works hard to provide top-notch service and we are thrilled that we exceeded your expectations. We look forward to welcoming you back on your next visit to our property.

2/10 Terrible

Devin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our door would blow open in the middle of the night despite being locked. This was scary! It was not secure. This is a big deal but wasn’t treated as such.
Stayed 2 nights in Oct 2023
Response from Manager on 4 Nov 2023
Hello Devin,Thank you for sharing your experience with us. We apologize for any inconvenience caused. The safety and security of our guests is of utmost importance, and we take this matter very seriously. We encourage you to reach out to our management team directly to discuss this further and address any concerns you may have.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on 4 Nov 2023
Hello Gregory,Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and apologize for any inconveniences you may have experienced. We strive to provide the best possible service and will address your comments with our team. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 2 nights in Oct 2023
Response from Manager on 2 Nov 2023
Hello Ana,Thank you for your feedback on the cleanliness of our rooms. We strive to provide a clean and comfortable environment for our guests. We appreciate your kind words and hope to welcome you back in the future.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on 28 Oct 2023
Hello Carlos,Thank you for your rating! Is there anything specific you loved about your stay or any areas where we could improve? We value your feedback.

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Tim,Thank you for the exceptional rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon!

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly attentive staff. Towels were weak. I suggest staying on the second floor as there was a lot of noise at the lower level. Room was very clean.
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Randall,Thank you for your review! We appreciate your feedback regarding the towels and noise on the lower level. Our team will work on improving these areas to ensure a better experience for our guests. We're glad you found the staff friendly and attentive, and that the cleanlines met your needs.

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at several Motel 6's and this one is one of the better places. Convenient to Hwy 101 and food nearby. I wouldn't park a full-size truck here as the parking lot is on the smaller side.
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Tara,Thank you for choosing Motel 6! We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant though we apologize for any inconvenience caused by the smaller parking lot. Still we look forward to serving you again.

10/10 Excellent

Maria Jose

Travelled with family
Liked: Property conditions & facilities, room comfort
It was good. We only stayed 2 days but it accomplished the purpose of the trip. They did not give us hassle when check in or checking out.
Stayed 2 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hi Maria Jose,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Sep 2023
Response from Manager on 13 Oct 2023
Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Mohammad

Stayed 1 night in Sep 2023
Response from Manager on 9 Oct 2023
Hello Mohammad,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Okay

Cristine

Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Cristine,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay with us. Please let us know if there is anything else we can do to improve your experience.

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Never again
All tile on a dirty floor had to brush sand off feet after every trip to the bathroom feet were black after 3 rd trip a bed spread sheet and paper thin blanket on an oversized cot of a bed look more jail like than hotel like leftvtwo days earlier than planned front desk wouldn't refund the remaining two days gave me a number to call
Stayed 3 nights in Sep 2023
Response from Manager on 4 Oct 2023
Hello Michael ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Hello FRANK,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 Poor

Kerri

Liked: Staff & service
Disliked: Cleanliness
Bathroom had mold and mildew in all of the tile grout. Room as the smallest queen size room I have ever slept in. But, the worst part was that their were people outside our room all night partying and running the ice machine to fill their coolers. Could not sleep.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Kerri ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Good
Surprisingly good except the Price. $105 for a Motel 6 out of season and on a Sunday?? They did have a fridyand microwave which seems unusual for Motel 6. Unfortunately we were called away on an emergency and can't rate the comfort of the bed.
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Hello Kelly,Thank you for your valuable opinion regarding our bed and rate. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were comfortable, but the room was very small
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
Hello Irina,Thank you for taking the time to share your comments regarding our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 Okay

Tommy

Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Tommy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Okay

Rolland

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room: Floor was dirty. Area around toilet smelled of urine.
Stayed 1 night in Sep 2023
Response from Manager on 8 Sept 2023
Hello Rolland, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 7 Sept 2023
Hello Erin,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Eddie,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All renovations are good and much needed
Stayed 1 night in Aug 2023
Response from Manager on 29 Aug 2023
Hello Steve,Thank you for taking the time to share. We appreciate your feedback regarding our renovations. Please do come see us again.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on 27 Aug 2023
Hello Martha,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

wayne

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello wayne,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

2/10 Terrible

neil

Business traveller
Disliked: Cleanliness, amenities
First room smelled like cigarette smoke, rm 219 Next room (235) had a dirty floor, as in shoe prints in the bathroom, hair, and spots of something brown. I avoided walking on this by spreading towels and bedding out so I didn’t get my socks or feet dirty. Toilet seat wouldn’t stay up while standing to pee and ended up peeing on top of seat when in slammed shut during. Would have feather slept in my car then spend $145 on this mess.
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello neil, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terrible

Aron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Internet/wifi was almost non existant. Had to park across the street in hampton inns parking lot because parking lot was full of trucks, trailers, big tree trimming vehicles. This isnt an area that you want to park far from your room! Woman in front office was very welcoming though.
Stayed 2 nights in Aug 2023
Response from Manager on 26 Aug 2023
Hello Aron, We appreciate the comments, especially with regards to your opinion of our parking and comments about our area. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking and updated rooms
Stayed 1 night in Aug 2023
Response from Manager on 22 Aug 2023
Hi Mary,Thank you for your review! I’m glad you find our parking easy and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice

10/10 Excellent

Dorene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Had a problem with bathroom and someone came immediately.
Stayed 1 night in Aug 2023
Response from Manager on 19 Aug 2023
Hello Dorene,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 Poor

timothy

Disliked: Cleanliness
the bed was horrible
Stayed 3 nights in Aug 2023
Response from Manager on 17 Aug 2023
Hello timothy, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 17 Aug 2023
Dear Guest, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Lowell

Stayed 1 night in Aug 2023
Response from Manager on 16 Aug 2023
Hello Lowell,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

J Kelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from manish on 9 Aug 2023
how can you review like that even you not stay here

8/10 Good

Mary T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean friendly place to stay
We enjoyed our stay here!! The room was big and very clean!! Our bed was very comfortable! And the AC worked great!! We felt comfortable and safe!! Bigger towels would help!!
Stayed 7 nights in Jul 2023
Response from Manager on 11 Aug 2023
Hi Mary T,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure in providing a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

6/10 Okay

NORMAN

Travelled with family
Liked: Cleanliness, staff & service
As expected, almost
It's a bed! Expected Motel 6 minimalist, no frills but everything works. Well the door lock failed to open on day 2; service was there RIGHT AWAY but could not fix it and moved us to a nicer room.
Stayed 2 nights in Aug 2023
Response from Manager on 8 Aug 2023
Hello NORMAN,We appreciate your rating of our hotel and the feedback you have shared pertaining to our bed and your insights regarding our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.