Breakfast, lunch, dinner served; French cuisine
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Reviews of Brit Hotel La Bonne Etape

2 out of 5
Brit Hotel La Bonne Etape
32 Rue Helene Boucher, Evreux, Eure

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 140 reviews" "
Rating 8 - Good. 67 out of 140 reviews" "
Rating 6 - Okay. 21 out of 140 reviews" "
Rating 4 - Poor. 13 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Booked as a stopover, I chose this hotel because it had a restaurant. Was very disappointed to discover that the restaurant was not open at weekends. There are chain restaurants about 1/2 an hour's walk away. The room was clean and comfortable, with a small ensuite wet room cubicle. It was very noisy, and I was woken several times in the night by noise from neighbouring rooms and the corridor outside the room. I would not choose this hotel again.

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
out of town, good for a stopover, very friendly and helpful staff
Stayed 1 night in Jul 2022
Response from Eve on 15 Aug 2022
Dear, We thank you for the time you have taken to transmit your testimony, for your stay with us. We are delighted that you are satisfied with our services. Hoping to have the pleasure of welcoming you soon. We wish you a beautiful and pleasant day. Cordially Madame, Monsieur, Nous vous remercions pour le temps que vous avez pris à transmettre votre témoignage, pour votre séjour chez nous. Nous sommes ravis que vous soyez satisfait de nos services. En espérant avoir le plaisir de vous accueillir prochainement. Nous vous souhaitons une belle et agréable journée. Cordialement

10/10 Excellent

Lisa

Stayed 1 night in Apr 2022

10/10 Excellent

barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in the centre of town, but ideal for a stopover. Very clean and comfortable and the staff can’t do enough for you. Gods breakfast and excellent small outside area to sit and relax
Stayed 1 night in Aug 2021
Response from Eve on 8 Sept 2021
Nous vous remercions d’avoir partagé votre point de vue, nous recevons vos notes et commentaire avec un grand plaisir. Cela nous donne confiance pour la poursuite de notre activité. En espérant vivement avoir le plaisir de vous accueillir prochainement. respectueusement vôre

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
The second Brit Hotel on our trip to UK in future will use these hotels on my return trip very satisfied with service tecieved
Stayed 1 night in Jul 2020
Response from sabine on 14 Jul 2020
Dear, We thank you for the time you took to transmit your testimony, for your stay with us. See you soon The Brit Hotel team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over while driving towards Calais
We booked an overnight to break the journey driving from south of France to London. The hotel was just as pictured online, everything was in good condition and very clean. The bathrooms are tiny but super clean and functional. The staff were great, very welcoming, friendly and helpful. We didn’t eat a full meal in the restaurant, just a snack and some wine, but the food looked good and enjoyed by those dining. Nice quiet nights sleep, will definitely stay again.
Stayed 1 night in Jan 2020
Response from Said on 16 Jan 2020
Nous sommes contents que vous soyez satisfait de nos services. En espérant sincèrement avoir le plaisir de vous accueillir à nouveau. Brithotel la Bonne Etape Evreux

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service but this hotel only offers enough for a brief stop over.
Stayed 1 night in Aug 2019
Response from Ève on 29 Aug 2019
Madame, Monsieur, Nous vous remercions pour votre confiance et le temps que vous avez pris à transmettre votre témoignage, pour votre séjour chez nous. En espérant avoir le plaisir de vous accueillir de nouveau dans les meilleurs conditions possibles. Toute l'Equipe de Brit Hôtel La Bonne Etape d'Evreux vous souhaite de passer une agréable journée. Cordialement Ève

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe parking, quiet location , friendly staff. Very reasonable price.
Stayed 1 night in Jul 2019
Response from Ève on 9 Jul 2019
Dear, It is with great pleasure that we read your comments. We thank you for your confidence. See you soon. cordially

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find
Easy to find, plenty of secure parking, restaurant has a good menu, will return when in the area
Stayed 1 night in Apr 2019
Response from Eve on 26 Apr 2019
Dear, We thank you for taking the time for your comment. We will be happy to welcome you soon hopefully and in the meantime, we welcome you a nice weekend. Sincerely, All Team Brit Hotel La Bonne Etape.

8/10 Good

Gael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Little difficult to find in dark. Next to the formula one. Both evening meal and breakfast good value
Stayed 1 night in Mar 2019
Response from Eve on 29 Mar 2019
Dear, We thank you very much for taking the time, for your notes and commentary. The entire Brit Hotel La Bonne Etape team wishes you a pleasant weekend. cordially

8/10 Good

M

The high level of cleanliness and extremely helpful staff more than make up for the small bathrooms and hard beds. It exceeds its two star rating in appearance and service. The secure free parking and dining facility are very good . Just remember the price you're paying when trying to shower. This was my second year staying and I will return again.
Stayed 3 nights in Nov 2018
Response from Eve on 19 Jan 2019
ear, We thank you for your note and comments for taking the time to do it. We are attentive to the remarks you make. However, this gives us confidence in the pursuit of our activity. Looking forward to seeing you again soon, the entire Brit Hotel La Bonne Etape team wishes you a good weekend. cordially

8/10 Good

Liz, Newcastle UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy, economical stopover.
Hotel was small, very clean and excellent value for the price. Shower was small but did the job. Powerful shower with very hot water.
Stayed 1 night in Jul 2018
Response from Said on 27 Jul 2018
Merci pour vos commentaires.

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Said on 1 Aug 2018
Merci

10/10 Excellent

kate, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
We stayed in the family room and had a great stop. The breakfast was well worth the extra and set us up for the day ahead traveling. Beautiful outlook and very good value
Stayed 1 night in Jun 2018
Response from Said on 25 Jul 2018
Merci pour vos commentaires.

8/10 Good

Chantal Simon, Las Vegas NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Emplyees were very pleasant and the bed very comfortable. Do not be overweight otherwise cannot fit in the bathroom!!!!!!!!!!!!lol.Will return on my next trip to France:

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Convenient stopover but only basic.

6/10 Okay

Carly, Warrington

Disliked: Staff & service
Tiny bathroom.
Not so easy to find and must have the tiniest bathroom in the world!

8/10 Good

Verified traveller

Disliked: Staff & service

4/10 Poor

James, Southampton

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A right B...lls up
I found it difficult to rate this hotel this time. I have stayed here several times and was always satisfied. However this time things went very wrong, two days before my stay a by phone I was informed that my booking had been transferred to the Kyriad Madeline no problem for me there a very nice hotel. An email confirmed this change, with the information just had to book in as I had already paid for my stay. This is where the proverbial hit the fan. At reception I was told my booking had been cancelled two days previously(this was about the time I received the phone call and email. The receptionist made several phone calls, with no positive result, however she found me a room and said that reimbursement would be obtained from the Etaph hotel. Although I was annoyed with the incompetence of whoever did the cancelling, all turned out for the best, I liked the Kyriad better, so will be booking in there in future.

10/10 Excellent

henge, montcuq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brand new hotel. Very good dining facilities.
The staff were courteous. The food was good. the hotel staff assisted in the morning with getting our car started. The Hotel was difficult to find and some fine tuning is required.

2/10 Terrible

mora, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I DID NOT STAY AT ALL AND STILL WAITING FOR A REFU
I did not stay at this hotel at all. I arrived there and the bed was broken , the staff was rude, the wifi was not working and it was just horrid in the 10 minutes encounter we had. Furthermore , I called Hotel .com immediately and was told they had tio speak to the hotel before refunding my money. I have called everyday and i have been promised on each occassion i will get a call back!!! I still haven't been called back and my money has not been refunded.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy budget hotel.
Good basic budget hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CJ, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely disabled / family room
Ideal (and oh so rare!) room for family of 4 with a disabled person. Accessible wet room, beds made up nicely. Very spacious room compared to the usual budget hotels. No tea and coffee-making facilities - take your own kettle etc.

6/10 Okay

Malcolm

Stayed 1 night in Dec 2023
Response from mehdi on 31 Dec 2023
Bonjour,merci pour votre avis,l'équipé de brit hotel ferra le maximum d'effort pour satisfaire le client ,Cordialement

10/10 Excellent

andre

Stayed 1 night in Dec 2023
Response from mehdi on 31 Dec 2023
Bonjour,l'équipe de brit hotel vous remercie pour l'avis et votre séjour ,COrdialement

10/10 Excellent

Marythe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Debra

Stayed 1 night in Sep 2023

8/10 Good

Cassandre

Stayed 1 night in Jun 2023

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Correspond très bien aux attentes
Stayed 1 night in May 2023

10/10 Excellent

Mickaël

Stayed 1 night in May 2023
Response from sidali on 21 May 2023
Madame, Monsieur,Nous vous remercions davoir pris de votre temps pour partager vos notes et commentaires,Toute l'Equipe de Brit Hôtel La Bonne Etape d'Evreux vous remercie pour la confiance que vous lui accordez.cordialement,

4/10 Poor

Marie-Laure

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Malheureusement désagréable
Hôtel vieillissant et mal insonorisé. Chambres très petites et étroites. Douche et toilettes littéralement exigus.
Stayed 1 night in Mar 2023

10/10 Excellent

ROBERT

Stayed 2 nights in Jan 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Patrice

Stayed 1 night in Dec 2022

6/10 Okay

H.W.

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
De kamer was netjes alleen erg warm de verwarming kon niet uit. Het restaurant was op vrijdag gesloten, terwijl op de deur van het restaurant stond dat het open was. Bij navraag op dereceptie werd gezegt dat er alleen lunch was. Er was niemand die begrijpelijk een andere taal dan Frans sprak. Ook was de info waar dan wel gedineerd kon worden onvoldoende. Gelukkig ligt aan de overzijde een Lidl zadat wij in elk geval nog iets te eten konden halen.
Stayed 1 night in Aug 2022

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

joseph

Stayed 1 night in Jul 2022

8/10 Good

Xavier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon avis
Personnel acceuillant et symphatique Hotel propre et au calme. Le restaurant sur place est sympathique. Bemol la salle de bain juste un poil petit 🤗
Stayed 1 night in May 2022

10/10 Excellent

Guillaume

Stayed 1 night in May 2022

8/10 Good

Cynthia

Stayed 1 night in May 2022

10/10 Excellent

jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L' accueil et la propreté de L'etablissement
Stayed 1 night in May 2022

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Bon séjour
Stayed 1 night in May 2022

6/10 Okay

Jean Pierre

Stayed 2 nights in Apr 2022

8/10 Good

Franz

Stayed 1 night in Apr 2022

6/10 Okay

patrice

Business traveller
Liked: Cleanliness
Stayed 3 nights in Apr 2022

10/10 Excellent

julien

Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Minimaliste
Hôtel minimaliste. Bureau pas très grand pour poser ses affaires. Cabine de douche ridicule. On est obligé de se laver sur les toilettes. Par conséquence il y a de l’eau partout donc impossible d’utiliser l’évier par la suite sans se tremper les pieds. Réveil effectué par la femme de ménage qui tape à toute les portes a 8h30 alors que le départ annoncé est a 11h max. Acceuil très bon et bonne accessibilité
Stayed 1 night in Apr 2022