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Reviews of Comfort Hotel Etampes

3 out of 5
Comfort Hotel Etampes
Avenue De Coquerive, Etampes, Essonne

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 360 reviews" "
Rating 8 - Good. 150 out of 360 reviews" "
Rating 6 - Okay. 80 out of 360 reviews" "
Rating 4 - Poor. 36 out of 360 reviews" "
Rating 2 - Terrible. 12 out of 360 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet's looked tired and the hot water via the shower was too hot my friend staying in another room said excatly the same boarding on dangerous. On a positive note the young girl on reception was delightful also pointing out the inner door to enter the hotel when the reception is closed.
Stayed 1 night in May 2023
Response from Reception on 15 Jun 2023
Dear client We inform you that our company has already solved this matter after your departure. We sorry for sorry for the inconvenience.Best regards

6/10 Okay

Arthur

Travelled with group
Disliked: Staff & service
Their web site stated they had a bar and a restaurant, which is what we required but both were closed. If we had known that either was closed, we would have chosen somewhere else. Very disappointing.
Stayed 2 nights in Jun 2022
Response from la réception on 8 Jul 2022
Hello, We thank you for taking the time to leave a comment following your stay in our hotel and we are sorry that it did not meet your expectations. Best regards. The reception

2/10 Terrible

Beverley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was nothing I liked about this hotel . Very tired looking and expensive for where it was
Stayed 1 night in Jun 2022
Response from la réception on 29 Jun 2022
Good afternoon Madam, Thank you for letting us know about your stay in our hotel. We are sorry that you did not enjoy your stay at our hotel.. I will convey your displeasure to our management.

8/10 Good

jose manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from la direction on 22 Dec 2020
Bonjour Monsieur, Nous vous remercions d'avoir séjourné chez nous et d'avoir pris le temps de nous laisser une évaluation. Nous vous souhaitons d'agréables fêtes de fin d'année. Au plaisir de vous revoir.

6/10 Okay

Nilda

Stayed 1 night in Aug 2020
Response from La réception on 21 Aug 2020
Bonjour Madame Merci d'avoir apprécié votre séjour dans notre établissement. Au plaisir de vous revoir. Bien cordialement

2/10 Terrible

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude
Rude man at front front desk arguing with Expedia about payment
Stayed 1 night in Nov 2019
Response from The reception on 22 Nov 2019
Dear Sir We're sorry that you were not happy about your staying. Best regards The reception

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It on a par with low cost hotels. I will not be returning.
Stayed 5 nights in Sep 2019
Response from La direction on 2 Oct 2019
thank you for your comment. Sorry for not having satisfied you. Best regards The direction

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel- a comfortable stay
Friendly, helpful staff. We were traveling by bicycle and they had a safe place to store the bikes.
Stayed 1 night in Aug 2019
Response from La direction on 16 Aug 2019
Hello, we thank you for taking the time to leave us a comment after your stay at our establishment and are delighted to have been able to meet your expectations. Best regards. The direction

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover.
Stopped for one night en route to SW France. Friendly and helpful receptionist. Room very clean and comfortable. Buffet breakfast was very good with lots to choose from.
Stayed 1 night in Aug 2019
Response from Sabrina on 6 Aug 2019
Thank you for sharing your experience in our hotel. We are pleased that you enjoyed your stay here. Looking forward to see you again. Bests regards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong fungus odor
The full motel smells strong odor of fungus. I felt sick immediately. Very dirty place. Room was in a very bad condition.
Stayed 4 nights in Jun 2019
Response from La réception on 9 Jul 2019
Bonjour, notre établissement est un endroit très vieux avec quelques rénovations ses derniers mois, en aucun cas se trouve une odeur de champignon et l'établissement est très propre, les chambres ne sont pas aux derniers goûts du jours mais elles restent impeccable et suivi de très près par la direction. Bien cordialement. La réception

6/10 Okay

Chris, Sheffield

Liked: Staff & service
Our room seriously needed a makeover and it was tiny. But the breakfast was one of the best we've had! Staff very friendly and helpful. We stayed on a Friday night and were amazed the restaurant was closed (as it was on Saturday). So, overall, the experience was OK but could have been improved with a better room.
Stayed 1 night in May 2018

8/10 Good

Sajad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
The stay in the hotel was very good, there was McDonald's nearby so this allowed me to take my kids in, very friendly reception staff, tried the best to help.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
good location
will come next time, will refer it to friends and relatives. good location

4/10 Poor

MG, North West England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tired old hotel for heavy smokers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Back door was broken. It was a good hotel for the price. Breakfast was excellent.

8/10 Good

John, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Kyriad, Etampes.
Excellent hotel, nice room, good breakfast, helpful staff. Restaurant for evening meal unfortunately closed this August.

6/10 Okay

Mr Sydney, Buckingham

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
The first room offered was unmade so we returned to reception. The second room , ground floor, decoration dated, bathroom ok but dusty surfaces round bath and bath board damaged. The room smelt of damp. A further trip to reception we were initially told the hotel was full and there was no alternative. Standing our ground the receptionist reconsidered and offered a first floor room. Decor as previous rooms with nasty looking stain on carpet under bedside table? Room airy with window opening to carpark frontage. We settled for this as only a one night stay. The other disappointment was to find the resteraunt was closed although told on booking that it would be open. On the plus side I left my iPhone charger and the staff have been most helpful in arranging posting back to me.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wendy, Northam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting my daughter in Etampes
We have stayed here before when visiting our daughter - it works perfectly for us.

10/10 Excellent

Marcel, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman at the rception desk was very welcoming, gracious and also very helpful with some needed directions. I booked late on my android and arrived late, and even before he had received my reservation from Hotels.com, he was not concerned. He gave me the key and showed me the way to my room. The people in France have been just Terriffic.

6/10 Okay

Steve, Wiltshire, England

Liked: Cleanliness, property conditions & facilities, room comfort
Retraunt was closed
Comfortable beds, good breakfast, great location. Pity the hotel restaurant was closed.

8/10 Good

Xu

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

K.Oruz

Liked: Cleanliness, room comfort
Disliked: Staff & service
Easy to find
This hotel is much improved from before just little niggles like no plug for the bath and the bedside lamps couldn't be turned off independently.It woud have been nice if the staff member on reception had been a bit more welcoming.

8/10 Good

Chavatte

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Stayed 1 night in Dec 2023

10/10 Excellent

JEAN-LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

GREGORY

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
CORRECT
Bon accueil. Le point fort est le restaurant sur place. Attention : contrairement à ce qui est indiqué sur hôtel.com, le petit déjeuner est en supplément.
Stayed 1 night in Dec 2023
Response from La réception on 10 Dec 2023
Bonjour Monsieur C'était un plaisir vous accueillir dans notre établissement. Merci pour avoir apprécié la qualité de nos services.Vos appréciations ont été bien prises en compte et sont en cours de vérification.Bien à vous,Cordialement

6/10 Okay

Chavatte

Stayed 1 night in Oct 2023
Response from la réception on 31 Oct 2023
Bonjour Monsieur,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour, n'hésitez pas à nous faire savoir si quelque chose vous a déplu.Bien cordialement

8/10 Good

Raynald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on 31 Oct 2023
Bonjour Monsieur,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour et espérons que celui-ci vous a satisfait.Bien à vous

8/10 Good

Chavatte

Stayed 1 night in Sep 2023
Response from La réception on 5 Sept 2023
Bonjour MonsieurC'était un plaisir vous accueillir dans notre établissement.Nous sommes ravies de savoir que vous avez apprécié la qualité de nos services.Bien à vous

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Antique
Hotel vétuste, un jour sans eau chaude, le lendemain trop chaude. Odeurs désagréable. Le fonctionnement des portes est bruyant, vous savez quand un voisin arrive ou part. Le couchage est correct, le personnel aimable. Cet hôtel a besoin d'une profonde restauration.
Stayed 2 nights in Aug 2023
Response from La réception on 5 Sept 2023
Cher client Nous sommes navrées pour votre mécontentement.Merci pour votre tempsCordialement

8/10 Good

Chantal

Stayed 1 night in Aug 2023
Response from La réception on 8 Aug 2023
Bonjour cher client Nous sommes heureux de savoir que vous avez passé un agréable séjour dans notre établissement.Bien à vousCordialement

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Vond lukt som lignet mugg og gammel kjeller. Slitent hotel som var lite innbydende.
Stayed 1 night in Aug 2023
Response from Resepsjonen on 7 Aug 2023
God morgen sirVi beklager din misnøye.Resepsjonen er alltid tilgjengelig for å hjelpe deg under oppholdet. Det er synd at du ikke meldte fra om noe da du dro.Takk for tiden din.Hjertelig

8/10 Good

GISELE

Stayed 1 night in Aug 2023
Response from La réception on 7 Aug 2023
Bonjour MadameNous sommes ravis de savoir que vous avez passé un agréable séjour dans notre établissement.Au plaisir de vous revoir.Cordialement

8/10 Good

Hermine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propreté des lieux super, seulement les murs devraient être insonorisés
Stayed 1 night in Jul 2023
Response from La réception on 31 Jul 2023
Bonjour MonsieurNous sommes désolés pour le bruit du voisinage.Vos appréciations sont en cours de vérification. Merci pour votre temps.Cordialement

8/10 Good

Stephanie

Stayed 1 night in Jul 2023
Response from La réception on 7 Aug 2023
Bonjour MadameC'était un plaisir vous accueillir dans notre établissement.Bien à vousCordialement

10/10 Excellent

karen

Stayed 1 night in Jul 2023
Response from La réception on 19 Jul 2023
Bonjour MadameC'était un plaisir vous accueillir dans notre établissement.Merci pour avoir apprécié la qualité de nos services.Bien cordialement

8/10 Good

PASCAL

Business traveller
Liked: Staff & service, room comfort
L'ensemble du personnel est accueillant et sérieux. L'hôtel montre une état de vieillissement et mérite que les communs soient rafraîchit. Petit détail , la poubelle de la salle de bain n'avait pas été vidée.
Stayed 1 night in Jun 2023
Response from La réception on 7 Jul 2023
Bonjour MonsieurMerci pour avoir apprécié notre accueil. Vos appréciations ont été bien prises en compte et sont en cours de vérification.Bien cordialement

6/10 Okay

Yvette

Stayed 1 night in Jun 2023
Response from La réception on 7 Jul 2023
Bonjour cher clientMerci pour avoir apprécié votre séjour.Bien cordialement

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Reception on 7 Jul 2023
Bonjour MadameC'était un plaisir vous accueillir dans notre établissement.Nous sommes ravis de savoir que vous avez apprécié la qualité de nos services.Bien à vous

4/10 Poor

MARTINE

Disliked: Staff & service, property conditions & facilities, room comfort
Etape à Etampes ; ne pas venir dans cet hôtel !
Chambre petite et peu confortable, alèze en plastique, clim bruyante, serviettes de toilette très fines, trou dans le mur bouché avec du kleenex, fenêtre ferme mal.... Mauvais renseignement sur horaire du pdj. nous arrivons à 9h30 (vendredi) : pdj terminé et aucune proposition pas même un café. Et enfin pas de wifi contrairement à l'indication fournie à l'arrivée. Hôtel à éviter !!
Stayed 1 night in Jun 2023
Response from La réception on 7 Jul 2023
Bonjour MonsieurNous sommes sincèrement désolés pour votre mécontentement. Nous vous informons que le wi fi a été mise en place de nouveau.Merci pour votre temps Cordialement

6/10 Okay

ISABELLE

Stayed 1 night in May 2023
Response from La réception on 15 Jun 2023
Bonjour MadameMerci pour avoir apprécié votre séjour dans notre établissement.Bien cordialement

8/10 Good

Sabine

Stayed 2 nights in May 2023
Response from La réception on 15 Jun 2023
Bonjour MadameC'était un plaisir vous accueillir dans notre établissement.Nous sommes ravis de savoir que vous avez apprécié la qualité de nos services.Bien à vousCordialement

8/10 Good

Bauke

Stayed 1 night in May 2023
Response from La réception on 29 May 2023
Bonjour MonsieurC'était un plaisir vous accueillir dans notre établissement.Nous sommes ravis de savoir que vous avez passé un agréable séjour.Bien à vous

6/10 Okay

MECHINEAUD

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from La reception on 29 May 2023
Bonjour cher clientMerci pour avoir apprécié votre séjour dans notre établissement.Bien cordialement

10/10 Excellent

Yvanny Princesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from La réception on 19 May 2023
Bonjour MonsieurNous sommes ravis de savoir que vous avez apprécié votre séjour et la qualité de nos services.Bien cordialement

10/10 Excellent

Abdelaziz

Stayed 1 night in May 2023
Response from La réception on 19 May 2023
Bonjour cher clientC'était un plaisir vous accueillir dans notre établissement.Bien cordialement

8/10 Good

ERIC PHILIPPE

WEEKEND EN COUPLE
Stayed 2 nights in Apr 2023
Response from La réception on 25 Apr 2023
Bonjour MonsieurMerci pour avoir apprécié votre séjour dans notre établissement. Au plaisir de vous accueillir.Bien cordialement

10/10 Excellent

Magali

Stayed 1 night in Mar 2023
Response from La réception on 25 Apr 2023
Bonjour MonsieurC'était un plaisir vous accueillir dans notre établissement. Nous sommes ravis de savoir que vous avez apprécié la qualité de nos services.Bien à vousCordialement