Ratings based on 2,274 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice clean hotel close to airport. 10 minute walk

Posted 20-Apr-2015
Pros: friendly staff and very helpful.
Cons: Restaurants are booked every night so you need to reserve early or you may not get a spot. many reservations are from people not staying at hotel.
In town for 2 days of business . Hotel was great for all needs .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good view of runway!

Posted 10-Apr-2015
Pros: Convenience
Cons: Mini bar hard to open
Very kindly upgraded to Business Class Room for our anniversary, beautiful room overlooking the runway!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Near the Airport

Posted 07-Apr-2015
Location is good. But the instruction from the airport to the hotel can be more clear.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Lndon

Handy for early flight from stansted

Posted 07-Apr-2015
Pros: Proximity to airport
Cons: Yep pillow size
Location: Not much to do far from local restaurants and pubs. we used the gastro pub "three willows" £20 round trip by taxi
Ok hotel pity the pillows we had were the size of postage stamps
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Nice comfortable hotel

Posted 06-Apr-2015
Pros: Cleanliness and facilities
Very polite staff and a good variety of facilities including restaurants, gym, swimming pool and close proximity to the airport
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Norge

Flyplass hotell

Posted 05-Apr-2015
Pros: Beligenheten
Cons: Prisene
Bra hotell,greit og overnatte på nå du skal reise tideligt neste morgen
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ireland

Where were the twin beds??

Posted 23-Mar-2015
Pros: Lovely breakfast....great location
Booking request for twin beds was not met..And although I booked a business class room I ended up with an adjoining room...not good enough. As a result, I had an uneasy night's sleep
4 out of 5
Recommended
for Everyone
by A verified traveller

Parfait pour 1 nuit de transit a Londres Stansted

Posted 26-Feb-2015
Pros: La proximite avec le terminal, la fonctionnalite
Cons: Le nombre de personnel disponible au check in
Pas de probleme, proche terminal 300m a pied si vous etes charges, fonctionnel, rien a redire. Rien de redondant non plus
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Macerata, Italy

My very favourite airport hotel.

Posted 17-Feb-2015
Pros: Excellent (and free) internet connection; pleasant helpful staff; a two minute walk to the airport terminal.
Cons: Keep an eye on small details - the hotel is starting to show its age and little things need dealing with. Also, really dislike the tiny pillows!
Location: An ideal stop before an early flight or after a late night arrival, with excellent links into London if you want to stay longer.
I've stayed at this hotel several times now and it never disappoints. Always clean and comfortable with efficient and pleasant staff, a wonderful bar area and very, very comfortable bed. Food is expensive and the charge for room service extortionate, but the hotel is so close to the airport that it's easy to buy some food there and take it back to the room - particularly since rooms include a small fridge. The Marks and Spencer outlet in departures has an excellent selection and the wine there is a lot cheaper than the Radisson's. :) The internet connection is fast and efficient - no password to remember - and on every occasion I've stayed there it has been completely quiet - no sound either from other rooms or from planes. It's a great place to relax. This time, though, I felt the hotel was starting to show its age in terms of some small things not having been dealt with. For example the ground floor call button for the lift was broken and left hanging off its wires; one of the reading lights in my room was broken, as was one of the plug sockets; my air conditioning was not working properly and as a result the room was incredibly hot (the windows are sealed units); the carpeting is looking worn and faded in places. The managers need to watch this if the hotel is to keep its 'luxury' status. My only real gripe, though, is the tiny little pillows the size of a small cushion. No doubt very trendy but I needed to put four of them together to make a reasonable head rest!
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Fermanagh

Handy for the airport

Posted 06-Feb-2015
Pros: Walking distance from airport, and excellent breakfasts
Cons: The hotel does not award Carlson loyalty points if booked through Expedia which is unusual and disappointing
Good staff, good food, nice rooms and very convenient