Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom PC

Room rather small.

Posted 05-Apr-2015
Small room. Very hot, even with heating off. Not sure if bed was as requested on booking with Expedia (queen booked) but felt like we were given a double ! Room On second floor, but no lift to this part of hotel. Breakfast rather disapointing, why can't English hotels serve good coffee like their European counterparts.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom A

Good place

Posted 13-Mar-2015
Very good hotel but we were offered a room below what we paid for but after that was sorted out everything went well.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Durham

Mixed bag really

Posted 12-Mar-2015
Pros: Staff
Cons: Decor and bedrooms
Location: Coutry house location
Room was in need of refurb and a bad view of a pitched extension roof only, when I knew great views existed beyond so this was a let down. Staff however were very good in all departments and service in the restaurant / bar areas was exceptional
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2015
Quick weekend getaway, lovely room and location, super restaurant and staff. Sauna & steam room nice but only one shower and limited changing facilities (better to use your room). Spa was also good. Coffee at breakfast was not nice, shame they don't have a coffee machine for you to use like most other hotels. Overall would definitely recommend this hotel.
5 out of 5
Recommended
for Couples
by A verified traveller

Staff were fantastic

Posted 02-Jan-2015 on Hotels.com
Excellent hotel. Staff were fantastic. Room very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Mid week stay

Posted 12-Dec-2014
It is an impressive looking hotel. Had a great night in the car & restaurant. Efficient friendly staff Just thought the room was a tad on the small size for a double room
3 out of 5
Recommended
for Couples
by Christinefrom Norfolk

Charming if inconsistent!

Posted 30-Nov-2014 on Hotels.com
Service needs to be to an agreed standard adhered to by all, when we stayed it was rather hit and miss, as was dinner and breakfast, and room maintenance needs to be consistent.
4 out of 5
Recommended
for Families
by Tomasfrom Banska Bystrica, Slovakia

Tomas

Posted 29-Nov-2014 on Hotels.com
Lovely hotel in a country side...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom oxfordshire

Down Hall

Posted 16-Nov-2014
Pros: It was large, comfortable and pleasant staff in beautiful English countryside.
Cons: Not a lot, everything was perfect.
Location: We arrived after dark and only stayed one night. The front entrance signage was difficult to see from the direction we travelled.
Lovely overnight stay in luxurious hotel with good facilities and pleasant helpful staff.
3 out of 5
Recommended
for Business Travellers
by Davidfrom North East

Great if given a refurbished room, average if not.

Posted 11-Nov-2014 on Hotels.com
Have stayed at this hotel many times. I was disppointed this time to not receive a refurbished room and noticed that it was in need of decoration/modernisation. You can't get a mobile signal at the hotel and not great for business use, although free wifi is offered in the hotel to correspond via email.