Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2015
Quick weekend getaway, lovely room and location, super restaurant and staff. Sauna & steam room nice but only one shower and limited changing facilities (better to use your room). Spa was also good. Coffee at breakfast was not nice, shame they don't have a coffee machine for you to use like most other hotels. Overall would definitely recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Mid week stay

Posted 12-Dec-2014
It is an impressive looking hotel. Had a great night in the car & restaurant. Efficient friendly staff Just thought the room was a tad on the small size for a double room
4 out of 5
Recommended
for Everyone
by A verified travellerfrom oxfordshire

Down Hall

Posted 16-Nov-2014
Pros: It was large, comfortable and pleasant staff in beautiful English countryside.
Cons: Not a lot, everything was perfect.
Location: We arrived after dark and only stayed one night. The front entrance signage was difficult to see from the direction we travelled.
Lovely overnight stay in luxurious hotel with good facilities and pleasant helpful staff.
3 out of 5
Recommended
for Business Travellers
by Davidfrom North East

Great if given a refurbished room, average if not.

Posted 11-Nov-2014 on Hotels.com
Have stayed at this hotel many times. I was disppointed this time to not receive a refurbished room and noticed that it was in need of decoration/modernisation. You can't get a mobile signal at the hotel and not great for business use, although free wifi is offered in the hotel to correspond via email.
5 out of 5
Recommended
for Business Travellers
by Stein Ivarfrom Norway

Good service from both Hotels.com and the Hotel:)

Posted 02-Nov-2014 on Hotels.com
Short but pleasant stay. Helpful service
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by RL

This traveller left a rating score only Posted 03-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Elaine Bfrom Shrewsbury

Little Piece of Heaven in Essex

Posted 26-Sep-2014 on Hotels.com
Beautiful hotel in a beautiful location! All staff very friendly and very helpful in a genuine way too! The hotel had everything that I needed and when I am next in the area I will not be staying anywhere else! If you are looking for a nice play to stay in a nice area, with nice staff, then this is it! I also thought the restaurant prices reasonable too, which is not normal for good hotels! The room was also superb with a lovely view over the front of the hotel. The bed was that comfy that I felt that I was at home sleeping in my own bed! What more can you ask for! Definitely one of the better hotels that I have stayed in!
3 out of 5
Recommended
by A verified traveller

A little tired

Posted 23-Sep-2014 on Hotels.com
Very grand as you drive up the driveway. We were on a special deal however, the receptionist seemed to know this and didn't ask if we needed any help with bags even though she had asked the previous guest. the room was clean and relatively comfortable however the bathroom was in need of a bit of a repaint as it looked tired and scruffy for the rating of the hotel.
3 out of 5
Recommended
by Hughesfrom Bristol

Ok from the Outside

Posted 17-Sep-2014 on Hotels.com
The Hotel looks great. This is where it ends unfortunately. The rooms are very tired and could do with some major investment (e.g the curtains were ripped, the bath showed stains, the shower head was fixed for people less that 5foot (I had to kneel down to have a shower), the walls are very thin etc etc). Breakfast was average but to be fair I did eat at the peak time. In addition, the food/drink is rather expensive so I decided to visit a local pub (Thatchers) which was great.