The hotel (& staff--who spoke English--big ++!!!) was very nice and helpful. Close (5 minutes) from CentrO mall, which is why we were in the area.
Only downfall--on the pictures of the hotel, I was expecting a room with the beautiful bathtub! I had packed my special scents and everything! When I inquired, I was told that the tubs were in the newly renovated rooms, of which they did not have any available. Now the room we had was very nice..just wanted the tub instead of shower! But I would stay again--I"ll just request a "newly renovated room w/bathtub!"
Pleasant staff, both smoking and non-smoking rooms, one converter for laptop from 220v to 110v in room helped, Internet service good (might have issues getting phone or multiple devices online), seemed clean, no complaints, up to North American standard, breakfast choices and taste of food excellent, would prefer mini fridge in room.
Excellent hotel, efficient and friendly staff.The room was very clean, well equipped bathroom with a good shower. Good restaurant and a pleasant location mid way between Dusseldorf and Essen. Could be a little difficult to get about if you didn't have a car but I hired one at the airport so this wasn't a problem. I will definitely stay here again when travelling to this area.
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