Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

5.0 star property
Luxury San Rafael hotel connected to a shopping centre, within walking distance of Multiplaza Mall Escazu

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Photo gallery for Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Aerial view
Aerial view
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby lounge
Reception

Overview of Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

8.6

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Hot tub
The price is £281
Price available on 12/4/2024

Explore the area

In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000
  • Popular LocationMultiplaza Mall Escazu5 min walk
  • Popular LocationSan Jose Sabana Station10 min drive
  • Popular LocationJacks Station11 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)28 min drive
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Room options

Premium Room, 1 King Bed, Business Lounge Access

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 427 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Pool View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access (Top Floor)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access, Pool View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access (Top Floor)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Premium Room, 2 Double Beds, Business Lounge Access

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 420 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Business Lounge Access, Pool View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Classic Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Classic Room, 2 Double Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 420 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Suite, 1 Bedroom, Business Lounge Access

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 840 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 2 Double Beds, Pool View

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Rafael

Located in San Rafael, Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel is connected to a shopping centre. National Theater and National Museum of Costa Rica are cultural highlights, and travellers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are two other places to visit that come recommended.

What's nearby

  • Multiplaza Mall Escazu - 5 min walk
  • Hospital Cima San José - 18 min walk
  • Avenida Escazú Shopping Center - 3 min drive
  • Sabana Park - 7 min drive
  • Plaza Real Cariari - 14 min drive

Getting around

  • San Jose Contraloria Station - 8 min drive
  • San José (SJO-Juan Santamaría Intl.) - 28 min drive

Restaurants

  • La Oliva Verde - 8 min walk
  • Le Petit Chez Christophe - 4 min walk
  • Starbucks - 3 min walk
  • Zambra
  • Chili's Grill & Bar - 8 min walk

About this property

Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Luxury family-friendly hotel refurbished in 2020 and located near Multiplaza Mall Escazu
Located close to Hospital Cima San José and Avenida Escazú Shopping Center, Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel provides a poolside bar, a terrace and a shopping centre on-site. Indulge in a facial, a manicure/pedicure and a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and garden views. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • A gift shop, ATM/banking services and a banquet hall
  • Guest reviews say good things about the helpful staff
Room features
All 372 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with free toiletries and hairdryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Factory
  • Nau Sushi Lounge
  • Pimento
  • The Market
  • Zambra

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (36,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking space
  • Area rug in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children
  • Valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel on 12 Apr 2024 start from £281.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel located?

This family-friendly San Rafael hotel is located on the Strip, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

Real InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 584 reviews" "
Rating 8 - Good. 140 out of 584 reviews" "
Rating 6 - Okay. 53 out of 584 reviews" "
Rating 4 - Poor. 23 out of 584 reviews" "
Rating 2 - Terrible. 31 out of 584 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , Loved the resturants
Stayed 2 nights in Feb 2024

10/10 Excellent

Avery Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply the best! It’s at least 20 minutes from the airport, so no plane noises and right across the street from a fantastic mall with international stores I’ve never seen before! The food in the restaurants here is delicious and the spa is sensational!
Stayed 1 night in Dec 2023

8/10 Good

Areej

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel , not catering for non Spanish speakers. No English TV channels but news. Poor spoken English by staff
Stayed 4 nights in Dec 2023

10/10 Excellent

suhail, Amman

Stayed 5 nights in Dec 2023

8/10 Good

Fidel

Travelled with group
Liked: Cleanliness, property conditions & facilities
aA
Stayed 2 nights in Dec 2023

6/10 Okay

Felipe

Travelled with family
Liked: Staff & service, amenities
Property seems a bit dated, worn bed linings, the market food was super bad
Stayed 3 nights in Nov 2023

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Business Travelers
Great for business travel! Very accommodating for Western travelers and great location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Roberto, Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

8/10 Good

Luis, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Needs to be updated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Barun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0