Standard Room, 2 Double Beds, Ocean View | View from room
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Reviews of Costa Ensenada

3.5 out of 5
Costa Ensenada
Blvd. Lazaro Cardenas 1536, Fracc. Playa Ensenada, Ensenada, BC

Reviews

6.4
Rating 10 - Excellent. 179 out of 798 reviews" "
Rating 8 - Good. 186 out of 798 reviews" "
Rating 6 - Okay. 159 out of 798 reviews" "
Rating 4 - Poor. 131 out of 798 reviews" "
Rating 2 - Terrible. 143 out of 798 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right around the corner from everything.
Stayed 1 night in Mar 2024
Response from JMiguel on 3 Apr 2024
Thanks for your comments. Are very valuable for us.

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot . Exactly what I needed . Easy check in / out .
Stayed 2 nights in Mar 2024
Response from JMiguel on 25 Mar 2024
Thanks for stay with us. We hope that you come back soon.

8/10 Good

JORGE

Liked: Staff & service
Good place to stay for a quick trip or a place to rest your head when in need. Pool area small but I can see having fun here in the summer.
Stayed 1 night in Mar 2024
Response from JMIGUEL on 19 Mar 2024
Thanks for staying with us. Hope to come back soon.

6/10 Okay

Kayla

Travelled with partner
Liked: Staff & service
lovely staff and safe indoor garage parking
Stayed 1 night in Mar 2024
Response from EDGAR on 4 Mar 2024
GRACIAS POR SU PREFERENCIA, ESPERAMOS QUE VUELVA PRONTO, BUEN DIA.

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly and accomodating. Needs ALOT of simple maintenance it looks like it has never been maintained. Seem to wait until it just breaks and even though it looks terrible they manage to keep it even if its falling apart with some tape or awful glue. Things from 2nd hand store are probably in better condition. Have a family room with a tiny table and one chair. Missing fridge and microwave. ( We had to change rooms and previous room had it- but the elevator was broken and my mother in law is handicap and we were on 3rd floor) lamp with no cover. Outside lights of patio had wires hanging out. Towels were so old with strings hanging out. Shower curtains were hanging loose. How much does it cost to replace a cheap shower curtain or buy a lamp cover. And the shower head was so old small splurts of water were diretcly hitting the cieling or in every direction other than me. Owner has really let a potentially better hotel fall apart to pieces. The only thing keeping it somewhat together is nice staff.
Stayed 3 nights in Feb 2024
Response from EDGAR on 21 Feb 2024
HOLA, NUESTRO ELEVADOR ESTABA EN MANTENIMIENTO PERO YA SIRVE, DESAFORTUNADAMENTE LOS QUE ESTUVIERON HOSPEDADOS ESE DIA TUVIERON QUE USAR LAS ESCALERAS, EL REFRIGERADOR Y EL MICROONDAS NO VAN INCLUIDOS, SOLO ALGUNAS HABITACIONES LO TIENEN, LAS HABITACIONES ESTÁN 100% LIMPIAS Y NADA ESTÁ SUJETO CON TAPES O ALGUNA OTRA MAÑA, CIENTOS DE PERSONAS HAN UTILIZADO LA MISMA HABITACIÓN Y ES LA PRIMERA VEZ QUE UN HUÉSPED ESTÁ INCONFORME, GRACIAS POR TOMARSE EL TIEMPO EN HACER SU COMENTARIO, ESTO NOS SIRVE PARA IR MEJORANDO NUESTRO SERVICIO, BUEN DIA.

8/10 Good

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service
LIKE THE LOCATION AND STAFF THEY DIDN'T SAID NOTHING ABOUT MY FAMILY VISITING US
Stayed 2 nights in Feb 2024
Response from JMiguel on 16 Feb 2024
THANK YOU FOR YOUR VICIT

8/10 Good

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for its price, would stay here again
Stayed 1 night in Jan 2024
Response from JMiguel on 29 Jan 2024
Thanks for staying with us.

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
place was ok for the price
Stayed 1 night in Jan 2024
Response from JMiguel on 15 Jan 2024
Thank you for stay with us.

10/10 Excellent

karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JMiguel on 12 Jan 2024
Gracias por hospedarse con nosotros!. Esperamos tener el privilegio de recibirla de nuevo.

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from JMiguel on 12 Jan 2024
Gracias por hospedarse con nosotros. Nos agradó poder atenderle y esperamos contar con su visita de nuevo.

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff was very helpful and kind. The family room was Amazing and there was plenty of room for our family of 4. We plan on staying here again for our future trips.
Stayed 2 nights in Dec 2023
Response from JMiguel on 30 Dec 2023
Thank you very much for staying with us and we will be happy to welcome you again.

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
These rooms definitely need Remodeling 10 years back... Poor maintenance also
Stayed 4 nights in Nov 2023
Response from JMiguel on 21 Nov 2023
Thanks. Your comments are very important to improve.

8/10 Good

Angel G

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2023
Response from JMIGUEL on 17 Nov 2023
Thanks for your comment.

2/10 Terrible

John

Stayed 1 night in Sep 2023
Response from J.Miguel on 16 Oct 2023
Agradecemos su publicación. Con gusto atendemos sus inquietudes para seguir mejorando.

2/10 Terrible

AMADOR

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay here only as your last option.
Stayed 2 nights in Sep 2023
Response from JMIGUEL on 8 Oct 2023
We have different types of rooms and cathegories too. Shoose the Best option.

4/10 Poor

Julia J

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I dont recommend
This hotel really needs maintenance. The rooms have really old and dirty carpet and smells so bad, the chairs inside are dirty the walls have mold the sick smells so bad I was very disappointed I had two rooms. And both rooms smells bad. I stay there because I already pay but I'm not happy I could stay in the room . Only to sleep because no choice . The rooms doors very insecure. The owner should give a good fixed to this hotel.
Stayed 3 nights in Sep 2023
Response from J. Miguel on 27 Sept 2023
We apreciate your comment. We have different types of rooms.DIFFERENT CATEGORIES.

6/10 Okay

Jose

Limited parking. Old fashioned bathrooms
Stayed 3 nights in Sep 2023
Response from J. Miguel on 11 Sept 2023
Thanks for staying with us. We want to improve for you. We wish the best for our guests.

4/10 Poor

Abraham

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra charge for no reason
Stayed 1 night in Sep 2023
Response from JMiguel on 5 Sept 2023
Thanks for stay with us. We have different cathegory of rooms and if you change to another one we have to aply a charge.

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Bueno!! Our room had mold, high voltage wires exposed, dirty, smelly rooms. Parking was a huge problem. At night, they made us park on the street like a block away. The pool had bugs and algae growing at the bottom of it. Do not waste your $$$ in trashy places.
Stayed 2 nights in Aug 2023
Response from J. Miguel on 27 Aug 2023
Thank you for your comment. We hope that on your next stay you will enjoy our facilities like everyone else.

8/10 Good

Hector j.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only rooms go to street have a lot sound by cars
Stayed 2 nights in Aug 2023
Response from J.Miguel on 9 Aug 2023
Thanks for staying with us. We hope next time you can take the ocean view rooms.

2/10 Terrible

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucks
No ice machine the rest room didn’t work the shower fills up fast old and outdated
Stayed 1 night in Aug 2023
Response from J. Miguel on 7 Aug 2023
Thans for staying with us and thanks for your comments. It helps us to keep improving.

10/10 Excellent

Rosita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2023
Response from J. Miguel on 7 Aug 2023
Thanks for staying with us.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and froendly
Stayed 2 nights in Aug 2023
Response from J. Miguel on 5 Aug 2023
Thank you for stay with us. We look forward to your visit again.

6/10 Okay

Tania

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was clean and the service was great but the property is very run down.
Stayed 1 night in Jul 2023
Response from J. Miguel on 31 Jul 2023
Thank You for staying with us. We olso thank you for your comments, it will help us to improve.

2/10 Terrible

GUSTAVO

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from J. Miguel on 29 Jul 2023
Gracias por hospedarse con nosotros!

10/10 Excellent

Federico J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is nice place to stay
Close to downtown stores
Stayed 1 night in Jul 2023
Response from JMiguel on 23 Jul 2023
Thanks for staying with us. We wish you to visit us again!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent stay property nice, very quiet Comfortable rooms Super quiet around property
Response from JMiguel on 17 Jul 2023
We are glad that your stay with us has been pleasant. Thank you, very much!

10/10 Excellent

maria del carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yea I recommended this property
Stayed 1 night in Jul 2023
Response from JMiguel on 10 Jul 2023
Thanks for recommending us. We hope to serve you again!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2023
Response from JMiguel on 9 Jul 2023
Gracias por hospedarse con nosotros!.

8/10 Good

Edgar

Liked: Staff & service
Esta genial el lugar, la regadera se batallar mucho con la presión del agua, y solo hay una sábana para taparse, aparte que las almohadas azules estaban manchadas.
Stayed 1 night in Jul 2023
Response from JMiguel on 9 Jul 2023
Muchas gracias por su comentario. Tomaremos en cuenta los puntos que nos señala.

2/10 Terrible

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities
People late at night around the dark lonely hotel, no security, lonely loby, dim, cold and dirty. Strange smell inside loby.
Stayed 1 night in Jun 2023
Response from JMIGUEL on 1 Jul 2023
Gracias por su comentario.Tomaremos en cuenta su opinión.

10/10 Excellent

Judith

Stayed 1 night in Jun 2023
Response from JMiguel on 6 Jul 2023
Gracias por hospedarse con nosotros!

8/10 Good

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service
T
Stayed 1 night in May 2023
Response from J. Miguel on 6 Jun 2023
Gracias por hospedarse con nosotros!

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the price
Rooms are expensive compared to the condition they are. Torn curtains, old and scratch furniture, mildew on the bathroom walls…not worth the price. Customer service very helpful and friendly.
Stayed 1 night in May 2023
Response from J. Miguel on 2 Jun 2023
We very apreciate your comments. We will do everything we can to improve.

8/10 Good

Ivett

Stayed 1 night in May 2023
Response from J. Miguel on 12 Jun 2023
Gracias por hospedarse con nosotros!

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities
Place is old paint it chipping sheets are stained shower barely runs water not fully warm.
Stayed 1 night in May 2023
Response from J. Miguel on 18 May 2023
Thanks for pointing it out to us. We will pay attention to your comment.

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Los empleados son muy amables
Stayed 1 night in May 2023
Response from Miguel on 16 May 2023
Gracias. Esperamos tener el placer de atenderle nuevamente.

10/10 Excellent

Jorge antonio

Stayed 1 night in Apr 2023
Response from J. Miguel on 6 Jun 2023
Gracias por hospedarse con nosotros!.

8/10 Good

Karla

Stayed 2 nights in Mar 2023

10/10 Excellent

Amalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a pleasure to stay here every time we come to Ensenada we stay here
Stayed 2 nights in Mar 2023
Response from J. Miguel on 18 May 2023
We appreciate your kindness. It is always a pleasure to serve you.

6/10 Okay

Bruno

Stayed 1 night in Mar 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Erick Alan

Stayed 1 night in Mar 2023

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Desire

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place is good for the price. It is pretty rundown everything is old. Some of the staff spoke English and it wasn’t far from all of the tourists areas. The staff was nice and helpful and the cleaning lady was really good.
Stayed 4 nights in Mar 2023

4/10 Poor

Luzbeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall Good, rooms were not like on the pictures of the ad, I got a package that includes breakfast ended up getting charged for it. Pricey and not so clean.
Stayed 2 nights in Mar 2023

6/10 Okay

Dean

Stayed 2 nights in Feb 2023

6/10 Okay

Alvaro

Liked: Cleanliness
Fair
Stayed 1 night in Feb 2023

8/10 Good

anthony, Moreno Valley

Travelled with partner
Liked: Cleanliness, staff & service
Nothin else to say a normal place
Stayed 1 night in Feb 2023

4/10 Poor

javier

Stayed 1 night in Jan 2023