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Reviews of La Quinta Inn & Suites by Wyndham Elizabethtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Elizabethtown
210 Commerce Dr, Elizabethtown, KY

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 646 reviews" "
Rating 8 - Good. 214 out of 646 reviews" "
Rating 6 - Okay. 123 out of 646 reviews" "
Rating 4 - Poor. 62 out of 646 reviews" "
Rating 2 - Terrible. 30 out of 646 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Liked: Staff & service
Didn't shower due to black mold in it.
Stayed 1 night in Apr 2024

10/10 Excellent

Charlette

Everything was great so far
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Travelled with partner
Stayed here a few years ago a couple times kinda run down now needs some TLC
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best price with room availability
Stayed 1 night in Apr 2024

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in rooms are dirty and tattered. Pet odor is very strong, Toilet ran all night. Sink drain was broken. Would NOT recommend booking a room here. Highly over priced.
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Disliked: Amenities, property conditions & facilities
Room needed repairs - mold in bathroom, rotted trim tub. Mtnce should do a better job! Had to call cops due to a suspicious man in lobby and desk clerk was literally telling him her life story. You would think a bit of training would go into a night hotel clerk. Don't be dumb!!! O he was not from around there & cops knew him... La Quinta>> Train your people better to be aware!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Leah

Stayed 1 night in Mar 2024

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
I like the location but the breakfast was very limited. The rooms must have poor insulation because I could hear the people walking around above me.
Stayed 1 night in Mar 2024

8/10 Good

Alisha

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door handle in bathroom was broken the walls and floors peeling.
Stayed 1 night in Mar 2024

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt care for the breakfast
Stayed 1 night in Mar 2024

4/10 Poor

Renee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is our third stay at this LaQuinta in a month, the first 2 rooms were neat and clean, and everything functioned. This last room was ok, my primary complaint is that the bathroom shower rod was loose, and the shower curtain would not stay in place, it kept shimming back to the center of the rod. The shower head was horrible, it sprayed everywhere but, in the tub, so there is water all over the bathroom floor. There is no reason for this if the room was checked after check out and the rod was repaired. Staff had a larger clean up than necessary because of it. Lastly, the breakfast this time was lacking in general. I will be rethinking staying here again.
Stayed 1 night in Mar 2024

8/10 Good

Senetria

Travelled with family
Liked: Cleanliness, staff & service
The price was reasonable and the staff was excellent
Stayed 2 nights in Mar 2024

6/10 Okay

Paul Mac

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities
Easy place to stay going and coming to Florida. Lots of food choices within walking distance. Clean, comfortable rooms. Friendly staff.
Stayed 1 night in Mar 2024

6/10 Okay

Doug

Stayed 1 night in Feb 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe, with many restaurants close.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice for the money.
Stayed 1 night in Feb 2024

8/10 Good

Bradford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very well maintained
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employee was very friendly and the room was clean. They are also pet friendly, which is one of the reasons we chose to stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Stayed 1 night in Feb 2024

6/10 Okay

Karla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the setup of the room
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Fredric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jaye, Clearwater

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Scott

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Property is dated and going through much needed updates. The staff was great. Glad to see updates being done.
Stayed 1 night in Jan 2024

10/10 Excellent

Bonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in staff. Friendly and efficient. Nice room. Great location on our way to Florida.Lots of dining choices that are walkable.
Stayed 1 night in Dec 2023

10/10 Excellent

LeaAndreas

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2023

10/10 Excellent

LaDonna

Travelled with family
Stayed 1 night in Dec 2023

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Smelled like smoke staff unfriendly walls dirty bed dirty
Stayed 1 night in Dec 2023

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the customer service and the management at the hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Travis

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the 2 separate rooms.
Stayed 1 night in Oct 2023

2/10 Terrible

Krista

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures for this hotel do not accurately reflect what the room looks like. Clearly have added a few splashes of paint and said they made “updates.” The floors were nasty. Carpet was ripped. Walls had chunks of paint missing. Bathroom was absolutely disgusting. Most of the outlets didn’t work. The fridge didn’t work. The people in the room above us were up running around all night. People were screaming in the hallways.
Stayed 1 night in Oct 2023

8/10 Good

John

Travelled with family and small children
Liked: Amenities
Everything was clean. Room was better than expected. Pool wasn’t open. Breakfast was mediocre.
Stayed 1 night in Oct 2023

6/10 Okay

Marty

Stayed 1 night in Oct 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, ill from food.
Room was warm and could not get air conditioning to work. Shower had black spots throughout, and breakfast is a no go unless you like warm milk, cold runny eggs and questionable condensation inside the service fridge. Says the hotel is no smoking but there is a distinct odor to the facility. Also, hope you don’t want to swim as it looks like the pool hasn’t seen water in years.
Stayed 1 night in Oct 2023

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Worked for our trip and accepts dogs
Stayed 1 night in Oct 2023

6/10 Okay

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No Frill
Our room was dusty and there were multiple cobwebs. The air conditioning wouldn’t run, but really couldn’t switch rooms because we needed the three beds. Pool hasn’t seen water in what looks like years. Hotel is supposed to be smoke free, but smells horribly of cigarettes. Had to wait for someone to come to desk for checkin and nobody was present at checkout. Breakfast was definitely a basic continental breakfast, however avoid the beverages as they are not cold which can be concerning with dairy.
Stayed 1 night in Sep 2023

6/10 Okay

Dawn

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Evelyn

Travelled with partner
Liked: Staff & service
Hair in shower and sink upon arrival. Room small and every noise in hallway is easily heard. Just a quick over nighter for tired drivers.
Stayed 1 night in Sep 2023

8/10 Good

Sue and Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly and worked through my issues well
Stayed 1 night in Sep 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was a quiet night and we slept well. The room had everything we needed.
Stayed 1 night in Aug 2023

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very hospitable and professional.
Stayed 4 nights in Jul 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool/ three queen size beds
We were never told that the pool hasn't been fixed in two years, till we checked in. But you are only hotel that has three queen size beds available.
Stayed 3 nights in Jul 2023

4/10 Poor

James

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs an upgrade badly. The pool is out of service and per the staff has been for some time. The room was dirty, we found trash in the corner by the pull out couch. The mattress on the pull out was stained. Carpets were dirty. I rated it 2 star because the staff was good and the beds were decently comfortable.
Stayed 3 nights in Jul 2023

6/10 Okay

Nada

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I want to say first off when i checked in i had to stand for 10 minutes before anyone came out i heard then and yelled hello before anyone came out to check me in . Second the hallway had and odor in it and the pool was close by the Health department i would have like to know all of this before i check in . Then when i get to my room are door was mess up and the remote to the tv didnt work and the phone didn't work either when i call down the desk lady act like she could not understand what i was saying . I will not stay at this one again .
Stayed 2 nights in Jul 2023