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Hilton Garden Inn El Paso

111 W University Ave El Paso, 79902 United States of America

Business-friendly El Paso hotel with an outdoor pool

El Paso Museum of History nearby
This business-friendly hotel is located in El Paso, close to University of Texas at El Paso, El Paso Museum of History, and El Paso Museum of Art. Also nearby are Las Palmas Medical Center and UTEP Theater. Show more
Restaurant, bar/lounge
In addition to a restaurant, Hilton Garden Inn El Paso features an outdoor pool. Other amenities include a bar/lounge and a business center.
Refrigerators, microwaves
Televisions come with premium cable channels. Guestrooms also feature refrigerators, microwaves, and air conditioning. Hide

GUEST REVIEWS

4.6out of 5

Expedia Guest Rating

95%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 30/06/2013. The check-out date cannot be after 30/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Discounts may be offered to children of certain ages.

Room type  
Standard King
1 kingDesk with ergonomic chair. Television with premium cable channels and pay movies. Complimentary wireless Internet access. Speakerphone. In-room safe. Complimentary newspapers. Refrigerator and microwave. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning.
Standard Two Queens
2 queenDesk with ergonomic chair. Television with premium cable channels and pay movies. Complimentary wireless Internet access. Speakerphone. In-room safe. Complimentary newspapers. Refrigerator and microwave. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning.
One Bedroom King Suite
1 kingSeparate sitting area. Desk with ergonomic chair. Television with premium cable channels and pay movies. Complimentary wireless Internet access. Speakerphone. In-room safe. Complimentary newspapers. Refrigerator and microwave. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning.
One Bedroom Two Queen Suite
2 queenSeparate sitting area. Desk with ergonomic chair. Television with premium cable channels and pay movies. Complimentary wireless Internet access. Speakerphone. In-room safe. Complimentary newspapers. Refrigerator and microwave. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets not allowed
  • Check-out time is Noon
  • Check-in time starts at

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 153
  • ATM/banking
  • Number of floors - 5
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Grocery
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Room service
  • Airport transportation
  • Wireless (high-speed) Internet access - surcharge
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Express check-in
  • Laundry facilities
  • Gift shops or newsstand
  • Shopping on site
  • Bar/lounge
  • Multilingual staff
  • Parking (free)
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Self parking
  • Spa tub
  • Swimming pool - outdoor

Rooms

Hilton Garden Inn El Paso offers 153 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and multi-line phones with voice mail. Additionally, rooms include irons/ironing boards and clock radios. Housekeeping is offered daily and wake-up calls can be requested.

Room Amenities

  • Wireless Internet access
  • Premium television channel(s)
  • Pay movies
  • Air conditioning
  • Complimentary newspaper
  • Climate control
  • Internet access (complimentary)
  • Direct-dial phone
  • Multi-line phone
  • Voice mail
  • Refrigerator
  • Coffee/tea maker
  • Microwave
  • Wake-up calls
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Iron/ironing board
  • Clock radio
  • Desk
  • Electronic/magnetic keys
  • Cable television service
  • HBO
  • Cribs (infant beds) available
  • In-room safe

Dining

Hilton Garden Inn El Paso has a restaurant on site. Room service during limited hours is available.

Recreation

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton Garden Inn El Paso

4.6
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.8
Room cleanliness:
4.7
Room comfort:
4.7
Location:
4.6
Neighbourhood:
4.3
95%

of guests recommend

out of 22 reviews

Write a review of this hotel

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A Traveller from Sydney, Australia
5.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Best location for the UTEP college visit”

Great location fro visiting UTEP college and going to the sun bowl for the football

A Traveller from New Mexico
5.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Very Nice Hotel”

The Hilton Garden Inn of El Paso hosted my 40th high school reunion. I was able to find a room in the hotel, and stayed one night. the room was extremely clean, very quiet, and convenient to the ballroom where the reunion was held. The rate was very reasonable. I will definitely stay there again on my next trip to El Paso.

A Traveller from El Paso, TX
4.0
out of 5
Recommends this hotel
Posted 5 Jul 2011

“JUST.......GOOD !!!”

Just can say was a good experience. I will do it again and again and again. Very comfortable bed and nice environment

Area recommendations
Downtown area. Exploring different restaurants and food is great. People is very warm and welcome anybody with open arms
A Traveller from El Paso, TX
5.0
out of 5
Recommends this hotel
Posted 16 Jun 2011

“Fantastic stay!”

The room was very clean and the staff exceedingly friendly! I left my phone charger and when I called and enquired about it, I was able to pick it up the same day, and they had it marked for when it was found and what room it was in. I highly recommend staying here!

Ken from Round Rock, TX
1.0
out of 5
Does not recommend this hotel
Posted 5 Jan 2011

“Worst Customer Service I've Ever Seen”

The hotel was fine, the location was perfect for us, but they have no concept of caring for their customer. We drove 9 hours to El Paso, and were very tired. We went to bed at 9:30, only to be woken up by blaring music at 10:30. Assuming it was a neighbor, I went into the hall, but the music wasn't coming from any of the other rooms on the third floor. When I went to the lobby, I found the location of the music quickly, because as soon as I opened the door, I was hit with a deafening wall of music. I yelled to the woman at the desk "why is that music so loud?! Its literally shaking the walls in my room, 2 floors up!" Her response? "Its a party!" As if that made it OK. Apparently, they had rented a small banquet room on the first floor out to a party, and were letting them play their music as loud as they wanted. When I asked her if they could have them turn it down so it wasn't waking their guests up, her response was "Well, it will be over at 12." Again, this was 10:30, so apparently I was supposed to wait 90 minutes to go to sleep so the party could go on as loud as it wanted to. In the morning, I asked to speak to the manager, and was told "no manager was on duty." Perfect. This is a hotel that clearly doesnt care about whether its guests actually get a good nights rest or not, so I wont ever stay with them again. And I travel a LOT for work, so Hilton has lost a customer for life. For me, customer service is king, and they totally blew it on this one.

A Traveller from Phoenix, az
5.0
out of 5
Recommends this hotel
Posted 28 Dec 2010

“Highly recommended”

The hotel is relatively new so everything is new and pretty. Location is nice. Not necessarily central located but not totally west.

Dining
If you want to try burritos with an authentic Juarez flavor go to Burritos Crisostomo.
Catherine B from Luxembourg, Europe
5.0
out of 5
Recommends this hotel
Posted 26 Dec 2010

“Excellent service.”

Throughout my 9 day stay at the Hilton Garden Inn El Paso, all staff was so helpful and kind. They made a lot of efforts to accomodate my ever changing situation and always with a smile. Spacious and clean room. Many choices available for breakfast: waffles, scrambled eggs, bacon, oats, muffins, fresh fruit, yoghurt, juices, etc... Conveniently located near several hospitals.

Robert T from Clovis, NM
4.0
out of 5
Recommends this hotel
Posted 1 Dec 2010

“Will definitely go back”

Hotel was in a very secure neighborhood, with a varied choice of shopping within walking and driving distances.Easy access to interstate routes to downtown. suburban shopping centers and malls. The building and grounds are very well kept. The restaurant is a little pricey, with a limited menu, but all items on the menu are delicious. we enjoyed our trip and we plan to return, for pleasure instead of business next time. We were born and raised in El Paso; still have family in the area and are familiar with the El Paso area.

Area recommendations
Areas recommended would be East, Northeast, Northwest and West Central and East side of town have the older neighborhoods and the south side is adjacent to the Mexican Border. This city has a high volumn of traffic.
A Traveller from Prescott, AZ
5.0
out of 5
Recommends this hotel
Posted 1 Sep 2010

“Very Nice”

Close to Utep. Away from I-10 traffic. Near a number of restaurants. Next to hospital too, if you need that. Very pleasant staff. A bargain for sure.

Mike S from Las Cruces, NM
5.0
out of 5
Recommends this hotel
Posted 22 Aug 2010

“Nice surprise”

The staff was great, the room was beautiful and comfortable, the maid service was top-notch. The pool was very nice and we really enjoyed the music that was played by the pool.

Hilton Garden Inn El Paso

111 W University Ave El Paso, 79902 United States of America

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Nearby Points of Interest

  • University of Texas at El Paso - 0.4 km / 0.3 mi
  • Las Palmas Medical Center - 0.4 km / 0.3 mi
  • UTEP Theater - 0.4 km / 0.3 mi
  • Centennial Museum - 0.5 km / 0.3 mi
  • Chihuahuan Desert Gardens - 0.5 km / 0.3 mi
  • Sun Bowl Stadium - 0.7 km / 0.4 mi
  • Cathedral Church of Saint Patrick - 1.1 km / 0.7 mi
  • El Paso Holocaust Museum - 1.5 km / 0.9 mi
  • El Paso City Hall - 1.7 km / 1.1 mi
  • El Paso Museum of History - 1.7 km / 1.1 mi
  • Insights Science Museum - 1.7 km / 1.1 mi
  • El Paso Museum of Art - 1.8 km / 1.1 mi
  • Plaza Theater - 1.8 km / 1.1 mi
  • Judson F. Williams Convention Center - 1.9 km / 1.2 mi
  • Abraham Chavez Theater - 1.9 km / 1.2 mi

The closest major airports to Hilton Garden Inn El Paso are:

El Paso, TX (ELP-El Paso Intl.) - 10.4 km / 6.5 mi

Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 16.4 km / 10.2 mi

The preferred airport for Hilton Garden Inn El Paso is El Paso, TX (ELP-El Paso Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • El Paso, TX, United States (ELP-El Paso Intl.)

Area:

El Paso, Texas, United States of America: 

Hilton Garden Inn El Paso

111 W University Ave El Paso, 79902 United States of America