Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Business

Posted 25-May-2015
Pros: The room was comfortable and has kitchen.
Cons: The shower curtain stick to you why you showing. Television cable would like to have a different variety channels.
Location: Location is great and is nearby the airport the mall and all the restaurants .
Hotel is located in a good location and near the mall, airport, restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2015
Great location close to airport, good grab and go breakfast
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Salem, Indiana

Posted 14-May-2015
It was ok I only stayed one night. Clerk couldn't find my reservations but he suddenly found it when I showed him my confirmation.
4 out of 5
Recommended
for Families
by A verified travellerfrom AZ

I need a receipt.

Posted 08-May-2015
Pros: it had a mini kitchen.
Cons: update the rooms a little the floors were a little scary
it was a good value and clean I would refer to families and co workers.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2015
Even though Expedia booked us a room that was not available the hotel stil made room for us. They put us in a smoking room but you could never tell. Not a hint that is was a smoking room. It smelled fresh and was clean. Javier at the front desk was super helpful.
Comment from Hotel Management
24-Apr-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am so glad we were able to provide you with great customer service and comfortable accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller

I was very impressed with all staff I dealt with.

Posted 18-Apr-2015
The staff were courteous and exttemely helpful. I had need to extend my original reservation and they were able to let me stay in same room. Would definitely recommend this as a reasonably priced lodging
Comment from Hotel Management
27-Apr-2015 by Manager, Hotel Management
I appreciate you taking the time to write such a great review. I truly appreciate your comments regarding the service and assistance you received during your stay from our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
by A verified traveller

No maid service unless 7 day stay.

Posted 12-Apr-2015
Not enough parking in close proximity to the room. Good access to airport. Breakfast was advertised, but turned out to be packaged muffins,fruit and coffee.
Comment from Hotel Management
21-Apr-2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I am sorry to hear that there was not enough parking by your room and our grab-and-go breakfast did not meet your expectations. Your comments were reviewed by the staff, and we will forward your comments to corporate regarding our breakfast. Regarding parking, unfortunately we were running at high occupancy during your stay and most of our parking spaces were taken by our other guests. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for the price

Posted 09-Apr-2015
Perfect for the price. It was my first time staying in this hotel and enjoyed it very much. Would definitely stay again.
5 out of 5
Recommended
for Families
by Rosafrom El Paso

i loved it!!

Posted 07-Feb-2015 on Hotels.com
It was amazing!! Extremely comfortable! A home away from home!!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

no cnbc

Posted 04-Feb-2015 on Hotels.com
TV lacks major channels such as cnbc which business people rely on daily