Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Atlanta

Close to El Paso Airport

Posted 16-Jul-2015
The front desk staff is great. It's an o.k hotel, it has a microwave, fridge and small stove, great for someone who will be staying for a couple of days. However I found a couple hairs on the bed, bathroom looked dirty, toilet did not flush how it was supposed to, and I found 2-3 roaches :( I just stayed for a night and it was one of the cheapest hotels I could find near the airport.
3 out of 5
Recommended
for Everyone
by A verified traveller from texas

Ok for the price

Posted 02-Jul-2015
It's a good place for a nights stay. We reserved a king bed but they gave us a queen bed only, the airconditioning did not stay on and did not cool like we wanted.
Comment from Hotel Management
21-Jul-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I am sorry to hear that your stay was not to your expectations. To uphold our company’s high standards, I will be reviewing our check-in procedures with our staff as well as having our maintenance engineer inspect your AC unit. Thank you again for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio, TX

Looked and smelled nice

Posted 27-May-2015
Hotel room smelled and looked nice. They just need to clean their carpets but it was spacious
4 out of 5
Recommended
for Everyone
by A verified traveller

Business

Posted 25-May-2015
Pros: The room was comfortable and has kitchen.
Cons: The shower curtain stick to you why you showing. Television cable would like to have a different variety channels.
Location: Location is great and is nearby the airport the mall and all the restaurants .
Hotel is located in a good location and near the mall, airport, restaurants.
Comment from Hotel Management
29-May-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our fully equipped kitchens and our great location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2015
Great location close to airport, good grab and go breakfast
Comment from Hotel Management
26-May-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our property’s location and our grab-and-go breakfast. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from Salem, Indiana

Posted 14-May-2015
It was ok I only stayed one night. Clerk couldn't find my reservations but he suddenly found it when I showed him my confirmation.
4 out of 5
Recommended
for Families
by A verified traveller from AZ

I need a receipt.

Posted 08-May-2015
Pros: it had a mini kitchen.
Cons: update the rooms a little the floors were a little scary
it was a good value and clean I would refer to families and co workers.
4 out of 5
Recommended
for Personal Event
by Erica from veracruz mexico

no pastelillos

Posted 05-May-2015 on Hotels
excelente muy bien, solo que en ocasiones no alcanzaba los panecillos del desayuno .. pero muy bien
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 05-May-2015 on Hotels
3 out of 5
Recommended
for Business Travellers
by Javier from Castaneda

Only one night

Posted 02-May-2015 on Hotels
Not even worth the price, every single tap is leaking, overall the room look like the pictures but if the pictures were taken like 20 years ago!!
Comment from Hotel Management
11-Jul-2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. Please accept our apologies that your stay with us was not what you expected. To uphold our company's high standards, we will keep improving and upgrading the furniture in our rooms and making sure all rooms are fresh and clean at check-in moving forward. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're in town.