Exterior
Check availability

Reviews of Mirador del Lago Hotel

4 out of 5
Mirador del Lago Hotel
Avenida Del Libertador 2047, El Calafate, Santa Cruz

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 316 reviews" "
Rating 8 - Good. 86 out of 316 reviews" "
Rating 6 - Okay. 27 out of 316 reviews" "
Rating 4 - Poor. 10 out of 316 reviews" "
Rating 2 - Terrible. 7 out of 316 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, fabulous attentive and helpful staff, large clean well cared for rooms. Right on the edge of town very close to all shopping and services. Very close to beautiful lake packed with beautiful flamingo and swans. Loved our stay. Bus boy was simply amazing
Stayed 1 night in Apr 2024

8/10 Good

Ganning, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel services, breakfast and dining options although less sound insulated and outdated room
Stayed 2 nights in Apr 2024

10/10 Excellent

Savr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to the city. Staff is friendly and accommodating.
Stayed 3 nights in Apr 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice common áreas and friendo y staff. Well located with private parking.
Stayed 1 night in Apr 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 4 nights in Mar 2024

2/10 Terrible

Thomas

Travelled with family, Travelled with group
I contacted Expedia to cancel the booking and requested a refund the day before the check- in date due to an airline strike. I should be eligible for at least a partial refund based on the timing of the notification but Expedia and the property botched the process and failed to cancel the reservation. So far they are refusing any refund. I will tell anyone who will listen to avoid Expedia and this property until this is resolved in a fair manner.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. We were having all sorts of airline trouble because of a strike. They were very helpful. breakfast and dinner was excellent. The view was beautiful. With balconies. A little bit of road noise, but not much. Earplugs helped me because I’m a light sleeper. Very few others would have problems.. It’s not like it was a busy road, but when a car went by, you could hear it because the road is right next to the beautiful lake that they are on.
Stayed 2 nights in Feb 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, in-house restaurant was very good, breakfast was excellent (many choices with the freshest fruit), staff were very helpful and friendly and downtown was within walking distance.
Stayed 2 nights in Feb 2024

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service, amenities
No aircon, so stifling hot in summer. You can open the window but there is no flyscreen so then all the bugs come in. Breakfast is decent, dinner is nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was full to the brim, but all personnel was kind, anticipating every need and eager to help. Conveniently located on the Main Street within a walkable distance to downtown and Lago Argentino. The rooms are spacious, bed is comfortable, there is a bathtub for a soak after visiting the glacier and other attractions. No coffee machine in the rooms and no irons, but not sure if that is the standard for the country.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024

10/10 Excellent

David, Jamestown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice people. Worked with us when we missed a flight, arriving a day later. Helpful with suggestions. Good service for things like picnic lunch for day hike.
Stayed 2 nights in Jan 2024

8/10 Good

anezka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel, it’a a shame that you can hear everything, so if you try to sleep over more you won’t be able cause you’ll here everything that’s happening outside.
Stayed 4 nights in Jan 2024

10/10 Excellent

David, Jamestown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. We booked a two night stay and a one night stay separated by a night due to our hiking plans (3 out of four nights). Unfortunately, we missed two flights and were delayed coming to town. We missed the first night but the hotel did not charge us (even though there was no time for notice while we were stuck at our connecting airport).
Stayed 1 night in Jan 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
the property is nice, a little further from downtown
Stayed 3 nights in Jan 2024

10/10 Excellent

Radu

Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Stayed 3 nights in Dec 2023

6/10 Okay

Gurmeet

The one big positive was the lake view and proximity to the town, just short walk. Billed as a 5 star, it was far from that. Very dated rooms. It was a regular 3 star with a very mediocre restaurant. I ate much better food in town. The staff were very pleasant, but it an impersonal experience.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer, Coeur d'Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to downtown. Polite and courteous staff. Clean rooms. Delicious breakfast included. Nice lake view.
Stayed 2 nights in Nov 2023

10/10 Excellent

pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es súper amable y el hotel muy bonito

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in El Calafate
Recommend this hotel. Good location, walkable and safe: staff is very helpful and friendly. Good breakfast.
Stayed 4 nights in Aug 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jazmin was amazing !!! Outstanding!!! she was helping us with our excursions reservations, súper profesional , fast and kind Great location to walk to many restaurants specially “ mi viejo “ ask for Cristian ( great guy )
Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
My husband and three teenage children rented two connected rooms at Mirador del Lago and had an amazing experience. Staff is beyond friendly and willing to assist you 24/7. From Juan in the reception to Verónica and her team in the restaurant. Rooms were cleaned daily, beds were really comfortable, good quality of toiletries (very unusual in this region of Argentina), and perfect room temperature for the harsh Patagonia winter. The restaurant is one of the best in town and the breakfast was like a 5star hotel: from the classic eggs & bacon to cured meats, cheese, yogurt, fruits and a huge variety of pastries, breads, and cereals. Highly recommended.
Stayed 3 nights in Jun 2023

6/10 Okay

Sergey

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hairs in the sink upon arrival. Bugs/ flies (more than a dozen apparently coming out of pillows) in the bed.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this hotel, the view, tranquility and the location. I would go back again. Ana Lazaro-Shiben
Stayed 2 nights in Apr 2023

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Kary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very informative. The room was comfortable and they had a nice selection for breakfast. Short walk to many restaurants and shops. I would stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Meral

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service, very good restaurant, Wished I had a better view of the lake but I would not hesitate to come back here again!
Stayed 3 nights in Mar 2023

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay after 22 hrs of travel. Room was clean and front desk very helpful and friendly. Walkable to Main Street. Room facing street was very noisy. Breakfast good. Would recommend
Stayed 1 night in Feb 2023

10/10 Excellent

Wang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Rooms are clean. Parking is easy. Breakfast is great.
Stayed 2 nights in Jan 2023

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible, friendly, knowledgeable and helpful staff (especially Juan). Elevated dining experience, excellent common areas. Easy and short walk to town but slightly away from the noise of it. Rooms a little small/basic, good for backpackers.
Stayed 2 nights in Jan 2023

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice location. Beautiful view of the lake. The staff are excellent. Excellent customer service. They really take care of the guests. The breakfast is delicious, the rooms are big and quiet. I highly recommend this hotel.

10/10 Excellent

Shelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos at the front desk was incredibly friendly and knowledgeable and helped us plan our activities while there!

10/10 Excellent

Krishna Mohan, santa clara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room with comfortable beds. About 10 min walk to town center with multiple restaurants. Our kids enjoyed the game room. Staff were friendly… Carlos was very helpful in arranging the excursions.
Stayed 3 nights in Nov 2022

10/10 Excellent

Dipan, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, a bit small though. Nice helpful staff, good food.
Stayed 1 night in Nov 2022

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazingly helpful and friendly staff! Breakfast was fabulous with so many choices!
Stayed 1 night in Oct 2022

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. They are always ready to help. Great please to stay in El Cafate.
Stayed 3 nights in May 2022

4/10 Poor

Martin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Photos are better than the reality
The hotel is nice but rooms are small with out air conditioning! The service in the restaurant is really bad!
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Se escucha todo! - Almohadas de hace 25 años.
Las peores almohadas que se puedan encontrar. Se escucha hasta la conversación de las personas de los cuartos contiguos. Se hace imposible descansar escuchando cada paso y palabra que dicen los vecinos. Además me tocó una habitación con un calor infernal. Los jardines son lindos y el desayuno decente. La habitación es muy obscura lo cual es bueno si se pudiera descansar bien. No volvería a hospedarme ahí jamás, si dormí 3 horas en la noche fue mucho. Por el mismo precio me he hospedado en el hotel esplandor con mejores experiencias.
Stayed 1 night in Mar 2021

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COVID19 quarantine
Not your average hotel stay. We were greeted warmly, had local tourist activities advised, enjoyed a lovely dinner in the restaurant and buffet breakfast the following morning. We then get a call to the room advised that we had to be shut in due to COVID19 quarantine as foreigners who had been in Argentina less than 14 days. Staff were very good bringing us food but it was obvious some were now terrified of us whilst others kept us sane by laughing with us. Our plans fell down around us with flights cancelled, whole towns quarantined as we hammered our iPads trying to get flights home. With 2 more days until our flight out of El Calafate, reception called advising us to go past the hospital, get a travel clearance & get to the airport as it was closing in less than 24hrs. They facilitated the taxi and another taxi to deliver my purse left in the hotel safe in our hasty departure. Would loved to have experienced more of this charming hotel and town. Not their fault and we all did the best under the circumstances.
Stayed 2 nights in Mar 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good restaurant with great view over the lake
Stayed 3 nights in Mar 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Calafate hotel
We really enjoyed our stay. Dinners were excellent and affordable. The staff spoke English and were very friendly. The location was excellent as many tour operators used the hotel for transfers. And we were within easy walking distance of the central city for shopping. Our only complaint is that the room was quite warm. El Calafate is generally very cold so there is no air conditioning.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great internet, close to town, not noisy, good staff
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020