Private beach, free beach cabanas, sun-loungers, beach umbrellas

Reviews of Leonardo Club Hotel Dead Sea

Leonardo Club Hotel Dead Sea
Mobile Post Dead Sea, Neve Zohar, Tamar

Reviews

6.8
Rating 10 - Excellent. 76 out of 289 reviews" "
Rating 8 - Good. 76 out of 289 reviews" "
Rating 6 - Okay. 54 out of 289 reviews" "
Rating 4 - Poor. 38 out of 289 reviews" "
Rating 2 - Terrible. 45 out of 289 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

FUAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Rivky

Stayed 2 nights in Jan 2024
Response from lc on 15 Feb 2024
Dear Rivky,Thank you for the hotel rating,We'll be happy to see you again among our guests. Best regards, Guest Relations office

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Shlomit is the best
Stayed 3 nights in Dec 2023
Response from lc on 15 Feb 2024
Dear Abraham,Thank you for the hotel rating,We'll be happy to see you again among our guests. Best regards, Guest Relations office

8/10 Good

Vadim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
2 days stay
Amazing weekend vacation with unique Dead Sea experience. Shlomit, our hostess, doing excellent job! But hotel need to improve the cleanliness and renovate some equipment like elevators.
Stayed 2 nights in Dec 2023
Response from n on 20 Dec 2023
Dear Vadim,Thank you for rating us.we will be happy to see you again among our guests. Best regards,Hotel management

10/10 Excellent

Laurence, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at this resort. We had a personal concierge assigned to us at the start and Shlomit made sure everything we needed was made available. The food was excellent and plentiful and the spa facilities were perfect and relaxing.
Stayed 2 nights in Dec 2023
Response from n on 20 Dec 2023
Dear Laurence,Thank you for rating us and sharing comments.we will be happy to see you again among our guests. Best regards,Hotel management

10/10 Excellent

yochanan

Stayed 1 night in May 2023
Response from n on 20 Dec 2023
Dear guest,Thank you for rating us.we will be happy to see you again among our guests. Best regards,Hotel management

8/10 Good

Anjelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from daniel on 1 Oct 2023
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Best regards,DanielResponsible for media and websites.

4/10 Poor

Sagi

Stayed 1 night in Sep 2023
Response from daniel on 1 Oct 2023
Hello dear guest,We are sorry to the reader that the hotel did not meet your expectations.It is important for us to note that the satisfaction of our guests is at the top of the priority scale, therefore your comments have been taken into consideration,We always strive to improve the hospitality experience to the best.Best regards,DanielResponsible for media and websites

10/10 Excellent

Nataliya

Stayed 1 night in Aug 2023
Response from daniel on 6 Sept 2023
Hello dear guest,We are sorry to the reader that the hotel did not meet your expectations.It is important for us to note that the satisfaction of our guests is at the top of the priority scale, therefore your comments have been taken into consideration,We always strive to improve the hospitality experience to the best.Best regards,DanielResponsible for media and websites

10/10 Excellent

Camilla, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Great vacation
Stayed 1 night in Jul 2023
Response from daniel on 6 Sept 2023
Hello dear guest,We are sorry to the reader that the hotel did not meet your expectations.It is important for us to note that the satisfaction of our guests is at the top of the priority scale, therefore your comments have been taken into consideration,We always strive to improve the hospitality experience to the best.Best regards,DanielResponsible for media and websites

10/10 Excellent

Zhura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from daniel on 12 Jul 2023
אורח יקר שלום,תודה שבחרת לדרג אותנו,נשמח לראותך בחופשה הבאה.בברכה,לאונרדו קלאבים-המלח.

10/10 Excellent

?????

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with all inclusive meals The meals are varied and fresh. Cleaning is very good The host shlomit welcomed us very nicely Highly recommended.
Response from daniel on 22 Jun 2023
Dear Guest Hello,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
The hotel has great access to the Dead Sea and a nice pool. We went during May, during a very busy time. That said, the dining area was extremely full and busy, with long lines for popular food items, and cups and drinks sometimes running out. However, the location is fascinating and the Dead Sea access and view are great!
Stayed 1 night in May 2023
Response from daniel on 22 May 2023
Hello dear guest,Thank you for choosing to rate us,Your comments were taken to our utmost attention and forwarded for improvement purposes.We look forward to seeing you in the future.Best regards,

2/10 Terrible

Netanel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst food and rooms ive been to
Stayed 2 nights in Apr 2023
Response from daniel on 16 Apr 2023
Hello dear guest,We are sorry to read that the hotel did not meet your expectations.It is important for us to mention that the satisfaction of our guests is at the top of the priority scaleTherefore, your comments were taken to our utmost attention for the purposes of improvement,We always strive to improve the service and give the hospitality experienceThe most enjoyable for hotel guests.Regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from daniel on 30 Apr 2023
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Best regards ,

4/10 Poor

marwan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from daniel on 21 Mar 2023
אורח יקר שלום ,תודה שבחרת לדרג אותנו ,נשמח לראותכם בחופשה הבאה.בברכה,

4/10 Poor

Faraj

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from daniel on 21 Mar 2023
אורח יקר שלום ,תודה שבחרת לדרג אותנו ,נשמח לראותכם בחופשה הבאה.בברכה,

10/10 Excellent

Hillel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shulamit, our personal concierge, was extremely helpful and made our stay a wonderful experience.
Stayed 2 nights in Jan 2023
Response from daniel on 23 Jan 2023
Hello dear guest,We are sorry to the reader that the hotel did not meet your expectations.It is important for us to note that the satisfaction of our guests is at the top of the priority scale, therefore your comments were taken into consideration,We always strive to improve the hospitality experience to the best.Best regards,DanielResponsible for media and websites

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall was fine, but there is a big issue with parking not being available. It was clean and the food was good. The staff is unprofessional snd rude. Any question you ask (like what time the water slides get open etc.) no one on can give you an answer.
Response from daniel on 8 Jan 2023
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Best regards,

10/10 Excellent

rietti

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great value, friendly staff
Hotel staff very helpful and friendly. Hotel itself somewhat dated and in need of redecorating but was very good value. Food was plentiful with good variety of options.
Stayed 2 nights in Dec 2022
Response from daniel on 1 Jan 2023
Dear Guest Hello,Thank you for choosing to rate us,We are glad to read that you enjoyed it.We will be happy to see you again on your next vacation.Best regards,

10/10 Excellent

Yoel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
The hotel room was clean, receptionist was patient and kindly changed our room to one with a bath tub. The food was pretty good, free beer and wine almost all day, water slides operated in the winter, a few steps from the salty beach. The only improvement opportunity was that staff could be more of service.. took almost 30 minutes to get a dairy free option for 2nd breakfast (the first time we asked it was ok)
Stayed 2 nights in Dec 2022
Response from daniel on 28 Dec 2022
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Best regards,Leonardo ClubThe Dead Sea.

10/10 Excellent

Vital

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property foes not meet international standards. Service is not good. Had a sink clogged and house keeping never showed up. Food is supposed to be all inclusive however quality and variety is very limited. No real alcoholic drinks as an example only limited choice of local beers and low quality wine. The positive side is dead sea itself with amazing access and the rooms that are good size and great views.
Response from daniel on 28 Dec 2022
Hello dear guest,We are sorry to read that the hotel did not meet your expectations.It is important for us to note that the satisfaction of our guests is at the top of the priority scaleTherefore, your comments were taken into consideration and forwardedfor improvement purposes.Best regards,Leonardo ClubThe Dead Sea .

10/10 Excellent

Vital

10/10 Excellent

Ayal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to say it was great staying, Shlomit took care of us and spoil us. The hotel theatre cast was great, Aviv was wonderful with the kids gardens. Highly recommended.
Stayed 1 night in Dec 2022
Response from daniel on 25 Dec 2022
Hello dear guest,We were happy to read that we were able to create the best vacation for you.We will be happy to see you on your next vacation and host in the spirit of our value - hosting with love!Best regards,Leonardo ClubThe Dead Sea.

6/10 Okay

ZHURA

Stayed 1 night in Dec 2022

2/10 Terrible

Yarron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here...
This is the worst hotel we have ever stayed. The service was terrible starting from when we pulled into the front of the hotel. The person outside at the podium didn't even get up to help didn't say much except the the door to the hotel wasn't working and we had to use the revolving door while we pushed the baggage cart through. Then when we walked in and finally found the lobby the person at the desk was helping someone (who was not happy) once they finished we waited for her to call us. She didn't. We said something to her and she just said "yes' as if we were interrupting her. We get our room key and head to our room. You can see that hotel is not being maintained, it was dirty and scuffed up. We get to our room and it is not ANYTHING like the posted pictures online. The room that we chose was for a family. The room had only one queen bed and a sofa that took sometime to figure out as it was not your typical pull out sofa. Our room kept losing power throughout the night. The pool area was also ANYTHING like the pictures. The beautiful pictured cabanas are dirty, broken and put to the side. The food was pretty good. The coffee was water down, awful. The dining area wasn't the cleanest. They should have paid us to stay there!
Stayed 2 nights in Nov 2022
Response from daniel on 20 Nov 2022
Hello dear guest,We are sorry to read that the hotel did not meet your expectations.We thought to point out that the satisfaction of our guests is top of mindThe scale of priorities and therefore your comments,were taken to our utmost attention and forwarded to the relevant managersfor improvement purposes.Regards ,

2/10 Terrible

CHAIM

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
NEED MORE HELP IN CHECK IN. & CLEAN UP BETTER
Stayed 1 night in Nov 2022
Response from daniel on 13 Nov 2022
Dear Guest Hello,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Regards,Leonardo ClubThe Dead Sea .

8/10 Good

maayan

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Loved the dead sea but it seemed that our floor was under reservation. Also the water in the shower took a long time to drain.
Stayed 1 night in Oct 2022
Response from daniel on 3 Nov 2022
Hello dear guest,Thank you for choosing to rate us,Your comments have been taken to our utmost attentionand were transferred to the relevant managers for improvement purposes.We look forward to seeing you again in the future.Regards ,Leonardo ClubThe Dead Sea .

10/10 Excellent

Safe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from daniel on 12 Oct 2022
אורח יקר שלום ,תודה שבחרת לדרג אותנו ,שמחנו לקרוא כי הצלחנו לייצר עבורך את החופשה המהנה ביותר.נשמח לראותך שוב בעתיד.בברכה,

8/10 Good

levana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from daniel on 6 Oct 2022
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Regards,

2/10 Terrible

Chayim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from daniel on 2 Oct 2022
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Regards,

6/10 Okay

Jeffrey

Liked: Property conditions & facilities, room comfort
If looking for Chaos, This is for you.
This hotel was fair at best.The front door personnel were no help. The front desk personnel were curt and not very helpful. Disappointing the swimming area, Dead Sea and swimming pool closes at 6pm. Crazy as it is still daylight outside. The dining was a mad house as it is a buffet. It seemed like no one had ever eaten before as they were cutting line and taking more than they could eat. The hotels issue was there was not any control by the hotel for orderly food distribution. Once you were able to get some food it was tasty. This was by far the worst hotel of this trip and we would not recommend.
Stayed 1 night in Sep 2022
Response from daniel on 28 Sept 2022
Hello dear guest,Thank you for choosing to rate us,Your comments were read and taken to our utmost attention and forwardedto the relevant managers for improvement purposes.We invest the utmost efforts in order to give our gueststhe best vacationRegards ,

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, Great food!
Stayed 2 nights in Aug 2022
Response from daniel on 11 Sept 2022
Hello dear guest,Thank you for choosing to rate us,We look forward to seeing you on your next vacation.Regards ,

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families.
The hotel staff is very friendly. The food is great. There were few problems that were not resolved on my stay 1. The WI-FI is not good at all 2. The TV speakers is low and have static noise 3. The safe was locked and I asked few times to open it but no one came. 4. You need to ask for veggie food main dish.
Stayed 3 nights in Jul 2022
Response from daniel on 4 Sept 2022
Hello dear guest,Thank you for choosing to rate us,Your comments have been taken to our utmost attention and forwarded to the administratorsrelevant for improvement purposes.We look forward to seeing you on your next vacation.Regards,Leonardo ClubThe Dead Sea.

10/10 Excellent

Muriel

Stayed 1 night in May 2022
Response from daniel on 23 May 2022
אורח יקר שלום , תודה שבחרת לדרג אותנו , נשמח לראותך בחופשה הבאה . בברכה ,

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Do not stay at this property! The dining halls and food service was incredibly unhygienic. Guests were using their bare hands to take food off the buffet and so was the wait staff! Our party got extreme food posiening from the hummus which the management acknowledged was off. The hotel is shabby and dated. But even worse was the lack of cleanliness and zero hygiene when it comes to food. Stay away!!
Stayed 2 nights in Apr 2022
Response from daniel on 5 May 2022
Dear Guest Hello, We are sorry to read that the hotel did not meet your expectations. It is important for us to note that the satisfaction of our guests is at the top of the ladder Priorities, Therefore your comments have been taken to our maximum attention and forwarded to the principals Relevant to improvement needs. We make every effort to provide our guests with the The best vacation, While responding in real time to any request. Regards, Leonardo Club Dead Sea.

10/10 Excellent

Peer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022
Response from daniel on 5 May 2022
Dear Guest Hello, Thank you for choosing to rate us, We'll be happy to see you next vacation. Regards , Leonardo Club Dead Sea.

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice all-inclusive, very family friendly!
The staff went out of their way in the lobby to help us, and arrange early check in. They could use some more staff in the kitchen & dining room to help with table turn-over. Beautiful balcony room over three days. Delightful stay!
Stayed 3 nights in Apr 2022
Response from daniel on 15 Apr 2022
Dear Guest Hello, Thank you for choosing to rate us, We were happy to read that we were able to provide the best for you. We will be happy to see you in the future. Regards , Leonardo Club Dead Sea.

6/10 Okay

LEA

Stayed 2 nights in Mar 2022
Response from daniel on 21 Mar 2022
Dear Guest Hello, Thank you for choosing to rate us, We'll be happy to see you next vacation. Regards ,

8/10 Good

Adriana

Stayed 1 night in Mar 2022
Response from daniel on 21 Mar 2022
Dear Guest Hello, Thank you for choosing to rate us, We'll be happy to see you next vacation. Regards ,

2/10 Terrible

totaa

Stayed 1 night in Feb 2022
Response from daniel on 9 Mar 2022
Dear Guest Hello, Thank you for choosing to rate us. We are sorry to read that the hotel does not meet your expectations, We will always strive to improve the service and give our guests the most enjoyable hospitality experience. Regards ,

8/10 Good

dvora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Feb 2022
Response from daniel on 23 Feb 2022
Hello Deborah, Thank you for choosing to stay in our holiday village, We will be happy to see you in the future. Regards ,

10/10 Excellent

Nissim

Stayed 2 nights in Feb 2022
Response from daniel on 23 Feb 2022
Hello Miracles, Thank you for choosing to stay in our holiday village, We will be happy to see you in the future. Regards ,

10/10 Excellent

Roza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love to stay here
Stayed 1 night in Feb 2022
Response from daniel on 23 Feb 2022
Hello Rosa, Thank you for choosing to stay in our holiday village, We will be happy to see you in the future. Regards ,

4/10 Poor

Netanel

Stayed 2 nights in Dec 2021
Response from reputation on 17 Dec 2021
Dear Netanel, Thank you for choosing to stay at Leonardo club hotel. we are sorry to see that your vacation did not meet your expectations. I thank you again and hope that we will have the pleasure of welcoming you back to our hotels. Sincerely, Hotel Management

4/10 Poor

Frankli

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our apartment was clean, but the balcony was far to small to be called a balcony. Bed was comfy but the bedding was too small for the bad and the base sheet was tearing on the edges. The room was basic and a little on the 'shabby' side. There were no instructions how to operate the air conditioner or even the tv. There was also a lack of adequate storage. Food was also adequate in choice and overflowing in quantity Overall our stay was good value for money but would have been so much nicer if the Hotel in general had a good clean and a makeover. Would we go back - yes, purely because of the value offered
Stayed 2 nights in Nov 2021
Response from nicole on 2 Dec 2021
Dear Frankli, Thank you for choosing to stay at Leonardo club hotel. I regretted to read that the service and hotel facilities did not meet your expectations. Your comments were forwarded to our relevant managers. I thank you again and hope that we will have the pleasure of welcoming you back to our hotels. Sincerely, Hotel Management

2/10 Terrible

Samer

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from nicole on 2 Dec 2021
Dear Samer, Thank you for choosing to stay at Leonardo club hotel. I regretted to read that the service and hotel facilities did not meet your expectations. Your comments were forwarded to our relevant managers. I thank you again and hope that we will have the pleasure of welcoming you back to our hotels. Sincerely, Hotel Management

10/10 Excellent

arkadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

6/10 Okay

Lior

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2021
Response from nicole on 28 Sept 2021
Dear Guest, We thank you for choosing to stay at the Leonardo Club Dead Sea. Hope to see you again among our guests and we look forward to your next visit. Regards, Nicole

8/10 Good

AVI

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2021
Response from nicole on 31 Aug 2021
Dear guest, Thank you for choosing to stay at the Leonardo Club Dead Sea. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Regards, Nicole