3 outdoor pools, pool umbrellas, pool loungers
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Reviews of Poppys On The Lagoon

3.5 out of 5
Poppys On The Lagoon
Captain Cook Av Seaside, Port Vila, Efate

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 108 reviews" "
Rating 8 - Good. 46 out of 108 reviews" "
Rating 6 - Okay. 21 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Poojaa

Liked: Property conditions & facilities
Disliked: Staff & service
Apart from 1 staff member, the rest were really rude and dismissive. Shower was mouldy, breakfast was usually a little stale, sheets did not feel clean/my skin itched like crazy everytime I was in bed. Restaurant food tasted good but staff were inconsistent in providing table service. Wifi was absolutely shocking, I barely even had service in my room so I couldn't even use mobile data. I was advised the lagoon was contaminated when I arrived so no swimming or any water sports apart from kayaking. The resort itself is beautiful but overall was quite expensive for the poor experience.
Stayed 8 nights in Mar 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Shane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poppys is in a quiet part of town on the Lagoon. Well appointed rooms, nice gardens and view across the lagoon. Staff are friendly and helpful. A very relaxing stay.
Stayed 8 nights in Nov 2023

8/10 Good

Kristen Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bungalows on the beach and kitchen and spa. Wifi was a bit patchy but suffice. Easy walk to town. Sports bar next door was good to watch the football. Wish there was a bit more atmosphere say happy hour etc to meet other guests.
Stayed 5 nights in Aug 2023

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at Poppy’s. The garden bungalows are perfect and have everything you need. All of the staff are welcoming and helpful and nothing is too much trouble. You can walk to town in about 15 minutes but be aware there’s a very long steep driveway to get to the road. We’d definitely stay there again.
Stayed 7 nights in May 2023

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely rooms. Clean and functional despite the need for a little maintenance around the place. Beautiful surroundings. Helpful staff and delicious cocktails. Very relaxing.
Stayed 7 nights in Jan 2023

6/10 Okay

Brett Anthony

Liked: Staff & service
Is a beautiful place to stay. Rained a lot during stay which played havoc with the pools. Staff are lovely. Rooms are spacious. The place as a whole is probably in need of some TLC and more information available on things to do would be handy. But I would return

6/10 Okay

Robyn

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Chuda

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. I appreciate that they accommodated our request for a different studio when the allotted studio did not suit my wife. Thank you.

8/10 Good

Fotini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a very comfortable stay. The rooms have everything you need and are well equipped. There are two air conditions in the 2 bedroom apartments which helped to cool down the entire apartment. Rooms were cleaned everyday which was nice. Pillows and bedding were very comfortable. Some issues were the apartments did not have blockout blinds although we were told nobody could see in at night you could see through the window and also it was very bright. There was only one area to put your clothes in one of the rooms. Only two locks on two of the doors. The power cut out a few times when we would start appliances and one of the power points were burnt. But overall I would stay at Poppy’s again. My family really enjoyed their time.

8/10 Good

Tracey Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely surroundings. Close to the main town area. Would stay here again.

6/10 Okay

Marty

Liked: Cleanliness, property conditions & facilities, room comfort
Poppies accommodation
Poppies is a nice relaxing bush setting. The lagoon is not blue and clean. We were advised the lagoon is not safe to swim in, the water is murky light brown. The staff are friendly, like all people from Vanuatu we met. We had no shampoo/conditioner in our room until the 3rd day of our stay after asking for 3 days. The free continental breakfasts are generous and good variety of food delivered to your room with instant coffee.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Some staff were a little pushy, but the majority were absolutely brilliant! Would stay again in a heartbeat! Facilities were great and the access to free kayaks and paddle boards was awesome.
Stayed 7 nights in Sep 2019

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poppy's is paradise
Out of the 3 places we stayed we liked this place the best. We were in a studio apartment towards the top. The rooms are a bit old but clean and presentable. Beds and pillows are comfortable. Staff serviced our room daily. Nice bathroom products and amenities available. Air con worked great. Breakfast is decent; fruit, pastries and cereal available. We had dinner here twice. One was the traditional night with a feast which was fun, it included kava tasting, dinner and dessert, traditional band and dancing. The other night we ordered off the menu and our food was nice. Make sure you give some tidbits to the little cats that reside in the garden. The staff at Poppy's are very helpful and friendly. They helped us book tours and called buses for us etc. Someone even came to our room when it was raining to give us an umbrella! We made use of the kayaks and used the pool too; great to have these facilities. The location of Poppy's is good, there are quite a few places to see and eat at within walking distance. Spice restaurant is close by. It is quiet on the lagoon and has a lovely view. Catching buses from here is easy. If you are elderly or not able to walk a lot be warned the driveway in and out of the resort is very steep (as well as to some of the rooms), for those that are able though it is a great workout for the bum. No complaints really. Only annoying thing is wifi is only available at reception but it's not that big of a deal.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
being able to walk outside our door onto a small grass area and then lovely sandy beach. Breathtaking view every morning:)
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The staff were excellent, especially Betty, on reception, who was very helpful. Michel, the bus driver, was very good and easy to get on with. Breakfast was hit and miss and depending on what time you arrived, whether there was sufficient food or crockery! Rooms - we had a studio room upstairs. The shower leaked water and the seal on the fridge was broken. The bed was comfortable. Electricity was a problem and only one appliance could be used at a time. The kettle was useless as it only “boiled” water to lukewarm. Had to use the microwave to make a cuppa. Tv - once again this was also hit and miss as to whether you got any volume on the channels! The fox movies channel lost sound after a couple of days then froze completely. Wifi was available at reception and was slow.
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting was beautiful and staff exceptionally friendly and helpful. Getting to and from the center of Port Vila was cheap and easy, with local minibuses everywhere. Room was very good with magical views, but in the bathroom, there was some mould around the shower cabinet. Resort organised on-ground transfers to airport but charged several times more more than local taxi or bus services. Wifi was unreliable and most advertised TV channels did not work. Guests need to be aware also that there is 15% tax on room rates, making it more expensive than the advertised prices.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms. Great staff and good vibe. Awesome breakfast. Man made beach excellent for hanging out. Kayak for free on lagoon.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and kind especially with the children.
Stayed 7 nights in May 2019

6/10 Okay

AARON

Liked: Cleanliness
Disliked: Property conditions & facilities
Massively overpriced for such a poor experience
Poppy's was a disappointment from the start. This place is so overpriced it is unreal. For the sake of brevity I'll list the issues: (1) The breakfast offering was very limited - for the price we paid to stay here it was frankly offensive. The muesli ran out on the first morning and wasn't replaced for three days. I bought my own from the local shop; I want something better than cocopops/cornflake. The breakfast set-up is inefficient with items constantly needing replenishing - but not until you go to use it to find the milk/coffee/dry pancakes are empty. I also do not appreciate staff at breakfast interrupting my eating (of what little there was available) to encourage me to buy artwork from the woman's stall opposite. No matter how politely put, this was completely inappropriate. (2) The wifi offering was abysmal - exceptionally slow yet cafes in town managed to offer much better internet for the cost of a coffee. (3) Contacting the hotel prior to arrival was an utter farce. Hotel non-responsive for weeks on email. They do not use the hotels.com portal and phoning is very expensive. Even after all this hassle the transfer was arranged wrongly and I spotted a massive overcharge on checkout. Really not good enough. (4) A member of staff offered to arrange us a taxi to Mele yet failed to tell us this was five times more expensive than us getting a taxi from the top of the street. Felt ripped-off. I would not stay here again and would encourage others to avoid too.
Stayed 5 nights in Apr 2019

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely, welcoming and helpful! however the food was a overpriced for what it was and our room fan didnt work. But there was air conditioning.
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location reasonably close to the town but quiet.aircon and fridge both worked well and quietly. the bed was comfortable.
Stayed 10 nights in Nov 2018

10/10 Excellent

Sheri, Victoria BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Poppy gardens are gorgeous and the staff are extraordinary...friendly, helpful and dedicated to helping guests make the most of their stay. We greatly enjoyed our time there. Breakfasts were ample, especially the fresh fruit selection which is much more extensive than the fruits offered at the more upscale Ramada further down the lagoon. After nine days of exploring Port Vila and other sights on Efate, we left with calves of steel from all the stairs and hills around. It’s a good walk into town...worthwhile to get a perspective on how the residents of Seaside live. Sights not to miss in Vila: the national museum and the mind boggling collection of artifacts at Utlalo.
Stayed 9 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff great facilities . Melanesian night was a great introduction to Vanuatu
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel construction being done so a little loud at time but thats to be expected we had a lagoon view room which was nice but neighbours loud at night so we got moved to a lagoon spa room which was lovely but the spa only fills up about 10 inches befor you run out of hot water but that didnt really bother up its down on the lagoon side so a lot of up hill walking to get to the top to catch a local bus
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We had a great couple of days here. The staff were always very helpful and welcoming. Our room was great and we enjoyed our meals too. Easy walk to Port Villa.
Stayed 2 nights in Aug 2018

10/10 Excellent

Alicia, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful view and friendly staff
We had the 3 bedroom waterfront bungalow which was right on the lagoon. So beautiful
Stayed 5 nights in Aug 2018

6/10 Okay

Sue, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasant surrounds
Good breeze on a hot day, great staff able to solve any problems. Good self catering facilities but hard beds.
Stayed 1 night in Aug 2018

6/10 Okay

Sue, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff. Nice afternoon breeze and convenient.
Love Vanuatu. Had some unexpected flight changes due to airline problems.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port Vila, Vanuatu
We had a great 5 night stay. Beautiful facilities and friendly staff. All of the staff spoke enough English to help us and were always smiling and speaking to us.Their were 6 of us and the 3 bedroom apartment surprised us with an upstairs loft with twin beds that could have accommodated 8 people.Wonderful location of the lagoon with water facilities
Stayed 5 nights in Jul 2018

10/10 Excellent

Joanne, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxed atmosphere
Staff were extremely helpful, friendly, organising tours and buses to shuttle us to were we wanted to go. A very enjoyable, hassle free holiday. We will definitely return.
Stayed 10 nights in Jul 2018

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Poppy's
A good central location in Vila. Rooms had cooking facilities so would especially suit those wishing to save on buying meals.
Stayed 3 nights in Jun 2018

8/10 Good

Cameron, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with all you need
Brilliant hotel, lovely open rooms and the resort had great facilities. The staff were amazing and would do anything they could to make your stay more enjoyable. Highly recommend.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical oasis
Great staff. Lovely tropical feel with pretty views over the lagoon. Breakfast and restaurant food generally OK but quite expensive and could be better and more varied. A resort with character but lacking some of the systems and smartness of the bigger and newer resorts. We enjoyed it but it would not suit people who value smart rooms and facilities over local style.
Stayed 7 nights in Jun 2018

6/10 Okay

Greg, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
.Most of the staff were great,howeverit left a lot to be desired with food selection in particular breakfast was very poor and service was slow.The staff were outstanding pity same cant be said for the management.Would not return to Poppys again.
Stayed 7 nights in May 2018

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable stay.
Very welcoming staff - pleasant hotel. Comfortable with all the amenities and only a short walk from town. Decent restaurant.

8/10 Good

Mick, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a week
Good location. Rooms comfortable, but could do with air-conditioning. Stayed in 3 bed villa. Very good for three teenagers and ourselves.
Stayed 6 nights in Apr 2018

10/10 Excellent

Michelle, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Loved our stay at Poppy's - great staff and especially excellent chef. The dinners we had here were top notch - local fish is a must! The room was great, comfy bed. It was quite hot while we were there and while the room did have air conditioning, you had to ask for the remote from reception.
Stayed 5 nights in Mar 2018

6/10 Okay

Verified traveller

lagoon pretty but no tourists swim there
staff helpful but internet unreliable,undergoing maintainence so generally not very quiet,lovely gardens ,very small pools,overall a bit tired and away from buzz of city center ,ok if you like that
Stayed 5 nights in Dec 2017

10/10 Excellent

Lindsay, Mirboo North, Victoria, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Getaway from the hustle and bustle of Vila
Fifteen years ago we stayed at Poppy's for several days and nights and we enjoyed it then and again this time although only two nights we could not have asked for a better place to stay. There have been many changes and theses have added to ensuring that one could really relax, switch off and also enjoy the facilities and the environment. The buffet breakfasts were excellent with choices tropical fruits, bread, cakes, croissants and cereals as well as jams and fresh fruit juices. Our evening meal was just as good. The dining area is also great for working and accessing the internet if one nhas to keep in touch with the office etc.. The views from the bungalows particularly those on the water's edge were superb, especially in the early morning with the ni Vanutuan fishermen out in their dugout canoes on the lagoon and the early morning rowers and swimmers. It was very peaceful and whilst we were there the early mornings were clear skies and the sun glistening in the coconut palms and the lagoon being like a mill pond made it very memorable. the service was excellent and the bungalow was just what we needed. Particularly with the couches and umbrellas at the waters edge only metres from one's front door. It close to the town and within walking distance for some and only vatu 300 for a cab drive into Vila and a bus, (hire mini bus), was only vatu 2,000 to or from the airport. We will certainly be going back again next year.
Stayed 2 nights in Oct 2017

8/10 Good

Anna, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort on the lagoon
Friendly helpful knowledgeable local staff. The resort is within easy walking distance of Port Villa, markets, shops, restaurants, casino and the port. Its relatively simple to hire a car and drive around the Efate. We were there in September and the weather averaged a comfortable 26 degrees.
Stayed 7 nights in Sep 2017