They had extra bed for us.. Extra towels, hot water for tea.. Anything we ask. In the checkout they charged me wrong and when I saw, refunded me 20 dollars. Not a big deal, but the girl looked angry. The room was super comfortable, huge, amazing view to the river and had good price.
The hotel is in a very convenient, central location in Edmonton, and is situated inside a large mall, with easy access to movie theaters and atleast to one pub and one restaurant in the evenings. During the daytime, there are plenty of places in the mall to eat at. In short, you can find most of what you need without requiring to go out of the mall building at all, which could be pretty useful during winter.
The hotel construction is not new. My room was a well kept, large, neat and clean room, with solid furniture. I found the hotel staff polite and extremely helpful.
Anytime that I am in Edmonton, this would be my preferred hotel to stay at.
We found the Westin very clean, quiet, and had friendly helpful staff. It was walking distance to our venue and lots of places to eat close by. Staff was very nice and we appreciated the extra security at the end of the night.
The staff provided exceptional service - I travel a lot and really appreciate the extra little touches that I found at the Varscona - bathrobes, lots of places to plug in cell phone chargers and laptops, fridge and microwave, a great desk for working. The fitness facilities were top of the line and the neighbourhood is interesting with lots of restaurants close by.
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