Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jan-2015
It was exactly as I expected. Perfect location, elegant/classy atmosphere, et cetera, et cetera, et cetera.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom alloa

Anniversary stay

Posted 26-Jan-2015
Had a lovely relaxing stay, food great, complimentary chocs for our anniversary, staff very friendly and helpful, would recommend, stayed in the deluxe queen room
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Northumberland

Fantastic Weekend break

Posted 24-Jan-2015
Beautiful hotel central location highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aberdeen

Beautiful Hotel in Centre of Edinburgh

Posted 20-Jan-2015
Pros: The character and atmosphere
Cons: Nothing everything is absoloutly perfect
Location: It is right in the centre of Edinburgh and easy to find.
From the moment we arrived the hotel was there to assist and nothing was ever a problem. We had a room facing the Castle an upgrade of £30.00 it was worth every penny. Considering the hotel is in the centre of Edinburgh there was very little noise from outside and there was no noise in our room from within the hotel. The room was very spacious and had a walk in wardrobe for those that are staying longer than just one night. There was the normal facilities hair dryer etc. Exceptionally nice coffee though The beds were very comfortable and had plenty of bedding on them. I will definately stay here the next time I am in Edinburgh. I requeseted to see the rooms availabe for Wheelchair users ( I will need this the next time I stay as I am going to take a Wheelchair user with me) and I was pleasantly surprised how good they were. The corridors and public areas within the hotel were all very wide. The main lifts would be too small for a large wheelchair but the luggage lift is more than adequate. I am really looking forward to gonig back at the end of February.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Swindon Wilts UK

Really good hotel close to all attractions

Posted 13-Jan-2015
Enjoyed every minute of stay and hotel room very nice but dissapointing of size for a queen room & no complimentry water in room should be bare essential
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ayrshire

Well situated

Posted 12-Jan-2015
Had a lovely day and evening. Hotel was all I could ask for. Staff were exceptional. The only negative I could give (if pushed). Was that, the rooms were I the small side. Other than that, it was faultless. Thank you
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cork

had a fantastic stay in the caledonian

Posted 12-Jan-2015
Pros: everything
Cons: nothing
Location: fab location
really enjoy it, staff v helpful & nothing was too much trouble, would def stay again & recommend to a friend
5 out of 5
Recommended
for Couples
by A verified travellerfrom Peebles

Touch of luxury

Posted 10-Jan-2015
Cons: Breakfast could be improved by some freshly cooked options in addition to the breakfast buffet.
Great overnight stay for a special birthday. Bed was super comfy and the bathroom was huge. Staff were all very professional and efficient.
1 out of 5
by A verified travellerfrom Glasgow

We were expecting a 5* hotel - far from it!

Posted 06-Jan-2015
First off there were dirty dishes containing food left in mini bar, when room service came to take it away he never even brought a cloth to wipe fridge down. Mini bar was half empty too! Only 2 dressing gowns were left when we had 3 guests staying, one of the coffee cups on hospitality tray had pink lipstick on it, and bed linen was ripped/ torn. Jacuzzi wasn't working either...Appalling!!!
2 out of 5
by A verified traveller

Disappointing expererience

Posted 05-Jan-2015
The room was far too small. The bathroom and bed quite dated. Limited choice of food at breakfast. No yogurt served due to "under supply" (SIC). Plates and cutlery not really cleaned. Attending staff attentive and kind. Overall not a five-star calibre hotel.