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Reviews of Twelve Picardy Place Hotel

3 out of 5
Twelve Picardy Place Hotel
Picardy Place, 12, Edinburgh, SCT

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 470 reviews" "
Rating 8 - Good. 168 out of 470 reviews" "
Rating 6 - Okay. 28 out of 470 reviews" "
Rating 4 - Poor. 12 out of 470 reviews" "
Rating 2 - Terrible. 8 out of 470 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room modern big bathroom. Very good service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious hotel in a convenient location with interesting design. The room we had was very large with a large bathroom. The room itself was not in perfect shape, but perfectly usable -- some switches didn't seem to control anything, the toilet seat was semi-detached, various things were not squarely mounted, but overall, the large bath, rain shower and other amenities made up for it. Internet was a little spotty at times, but mostly worked fine. It was nice to have a kettle with coffee and tea and some cookies every day. The location was great, next to a bunch of restaurants and dorms of University of Edinburgh where we were dropping off our son. The service by the front-desk staff was very friendly and useful. We enjoyed our stay at the Rooms & Suites Picardy Place.
Stayed 2 nights in Sep 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel 😻
This was a lovely place to stay. Very spacious for the city and compared to other places. Shower was lovely. Only complaint was that WiFi didn’t work in my room, but it worked in the hallway so I made due. Overall was an amazing stay.
Stayed 2 nights in Aug 2019

8/10 Good

Keli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Gareth

Stayed 1 night in Aug 2019

6/10 Okay

Alan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing bathroom and shower in the middle of the room. Room was very large and had amazing views.
Stayed 1 night in Aug 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picardy Place was situated very central and close to Princess Street which contained lots of stores. Our room was huge and spotless. The front desk clerk was extremely helpful with questions we had. We were there only one night but would definitely return there on our next visit to Edinburgh. The hotel is situated in the middle of a huge construction area so we were happy that we requested a quiet room at the back of the hotel. Note that there are approx. 26 stairs to the first floor of rooms but the clerk had our suitcases in our room but the time we came back to check in. We had dinner in the adjoining restaurant and while it was expensive, the food was very good.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotels uniqueness. It’s amenity to the sites of Edinburgh. Great choice of restaurants surrounding the hotel.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Our room was terrible, right at the top of many stairs and it had a glass cupola over the bed which meant it felt like a hot house. We got a fan to make it cooler but I woke at 5am because of the light. The shower turned in and off while I was in it. The sink had nowhere to put the wet soap which slipped off the narrow shelf. Think design over substance. The main staircase looked dirty (carpet and walls). Will not return.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for theatre, shops and station. Friendly and helpful staff.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique property, room beautifully furnished and staff great. Only issue was that we were on the very top floor and it was so hot. They did have a fan but even with the fan on at all times the room was super hot. It would be nice to have an option of breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! If I’m ever back at Edinburgh I’ll be staying here. Check in was easy the staff graciously carried my suitcase up the four floors; which I appreciated after a long flight. My room was GORGEOUS. Skylight was too cool. The steak restaurant was fantastic - atmosphere, food, and great staff. My only very minor grievance would be that the wifi did not work. I called down she said she would reset the modem but it didn’t work my whole stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, the room we stayed in was very nicely finished. No lift though.
Stayed 1 night in Jun 2019

6/10 Okay

Graham

Liked: Staff & service
Since the last time i stayed at this hotel , the decor is really tired , first impressions count and the front door could do with a freshen up , the walls going up the stairs are all scuffed . There was a fan in the room but it didnt work . I wont be back
Stayed 1 night in Jun 2019

8/10 Good

Carol

Stayed 1 night in Jun 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but...
Amazing hotel!! We loved one of the front desk staff, he was great. And our room was soooo pretty! We ate at the hotels restaurant though, and would not recommend.
Stayed 2 nights in Jun 2019

8/10 Good

Garrett, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff at the property, they were very helpful and made us feel at home! The room itself was great. Unfortunately it doesn’t get full stars because there was an outside bar area right below our window. The place must rent out to different groups because the first night we had to listen to shouting and loud music until the early morning hours. The next night was perfectly silent. I know it’s somewhat outside the hotel’s control, but it did detract from our room
Stayed 2 nights in May 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Overnight in Edinburgh
This hotel is situated in a convenient location in Edinburgh although Loch Lomond, being at the front of the hotel was not the quietest of rooms due to the extensive roadworks immediately outside. The room itself, situated on floor 2 and no lift, is very spacious with a modern wet room as a bathroom. The floors however are very creaky! -It is an old and imposing building. Very efficient and friendly staff are there to help you make the most of your stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top floor view
Amazing room with a stunning view and huge shower.
Stayed 1 night in May 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing place, beautiful modern rooms. Will definitely visit again
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edinburgh visit
very nice stay , staff very friendly, clean room, fresh milk in fridge! great location easy walks to Royal mile, castle etc. and straight across the road from Edinburgh playhouse where we had tickets booked.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the historical nature of the whole building.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service.
Very pleasant staff. Good location though lots of construction going on. The restaurant was delicious!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with large tastefully decorated rooms, close to the city centre. Staff were very friendly and attentive.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place! well situated (easy to walk to royal mile), nice room including good coffee and cookies, friendly staff.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge bathroom, almost as big as the bedroom great tv with proper sky channels, including sport.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Very comfortable room Good views Comfy bed
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful top floor room with skylight and view of the water/city
Stayed 2 nights in May 2019

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for couples!
The hotel is conveniently located just a few minutes away from the tram station (York Place Station) and within walking distance from all the major tourist attractions, especially Princes Street. Email communications with the staff before our stay was easy and we were offered a complimentary upgrade. The room itself is attractively furnished (we had the Loch Fyne room and the wallpaper was matched with its namesake) and very spacious; we especially enjoyed the roof windows in the bathroom as they offered an amazing view from the bathtub. Although there was no air-conditioning, the windows provided more than adequate ventilation. Bottled water (both still and sparkling), milk and cookies were complimentary and refilled each day, which we much appreciated. Only downside was there is no lift inside the property and the stairs were not easy to maneuver with two large suitcases, but the staff were eager to help. Highly recommended for couples staying in Edinburgh and the price is amazing for the quality!
Stayed 2 nights in May 2019

6/10 Okay

Prabha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
can do better
First of all, Hotels.com sucks! Wifi didn't work despite I informed the hotel staff couple of times. Why would you pay premium price for a hotel that doesn't have internet, no elevator? However, other amenities of the hotel really very good, clean and location good- right next to the tram , close to Princes street.
Stayed 2 nights in Apr 2019

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE TODAY!
I’ve read reviews before staying here and the positives were exactly what was offered. The room was even better than expected with lots of space, high ceilings, modern bathroom and centrally located. Moreover, the entire staff was friendly and accommodating. 100% recommended and will stay again when on a trip back. Thanks for making Edinburgh amazing!
Stayed 4 nights in May 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going back to Edinburgh
An enjoyable stay. The hotel is in an excellent central location, in easy reach of all the main attractions, i.e. walking distance. There is no breakfast supplied, but with good coffee in the room, and several local delis, that wasn't a problem. The only drawback, not being as young as we used to be, the three flights of stairs to our room, was a bit heavy going with a large suitcase. No lift. Pleasant staff. We would recommend it.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the very top of the building 3rd floor in the loch Eck room. Had booked a superior room with queen size bed, flat screen tv (at end of bed), tea/coffee making facilities, rain shower and mini bar. We also got a huge bath (not expecting that) which had a tv built into the wall with mood lighting which was great for a romantic soak😉. Staff were efficient and courteous. The hotel itself does not have bar or restaurant, however there is a beer cellar and steak restaurant next door (we didnt use these so cannot comment on them). No lift, so if you are not up to climbing stairs you might want to request a room on the lower floors. The hotel is in a great location, just 15-20 minute walk from Waverly station and Princess Street. Its then about a further 10-15 mins to the Royal Mile. At this time, there is quite a lot of construction work going in in this area of Edinburgh. Wasnt a problem for us, but those wanting to sleep in of a morning need to be aware that there may be noise disturbance early doors (from about 8am). Overall an excellent stay/base to explore the city, good value and well recommended.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was beautiful, staff were really friendly and helpful. Would definitely stay here again. Room was exactly as advertised, clean and comfy.
Stayed 3 nights in Mar 2019