Ratings based on 609 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Great place to stay in Edinburgh

Posted 17-Jul-2014
Great place to stay in Old Edinburgh - right off the grass market - apartment style rooms - Charlie and the staff are very helpful and pre-stock your kitchen - would definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified traveller from DC

Close to Castle and Royal Mile

Posted 17-Jul-2014
Staff accommodating, starter food in the kitchen, comfortable, great staff recommendations for dining, easy to all major attractions. Outstanding!
4 out of 5
Recommended
for Everyone
by A verified traveller from Rancho Mirage, CA

Wonderful ammenities

Posted 07-Jul-2014
Pros: The staff was kind, helpful, and professional. The location was terrific, next to sights and groceries (and awful, next to 2 bars).
Cons: If you are staying on a Friday or Saturday night and you reserved a 1 bedroom apartment, I'd recommend bringing ear plugs.
Location: Museums, restaurants, pubs, cheese shop, bookstores, groceries.
We were in Edinburgh for a short holiday. After a long flight from the U.S., the staff couldn't have been more welcoming! The apartment was quite clean and had everything we could want and more. The groceries were a wonderful addition and with the prices being so much higher for food than America, it was so helpful to have a grocery store just a 3 minute walk from the hotel front door. The 5 minute walk to Grassmarket was easy down, but uphill back and had great restaurants and a wonderful cheese market right next to "Oink"--a small place that sells inexpensive sandwiches made with fresh, roasted, pork. The only drawback was that our 1 bedroom apartment faced Lauriston Street. There are a few bars right next to the hotel that were loud on Friday, and so terribly loud on Saturday, that we all had to wear ear plugs to sleep, until they closed and the patrons left. You see, in the U.K., people can stand outside on the sidewalk and drink, and talk, and swear, and drink some more. The hotel has double-pained windows, which was great for every other night, there is just really nothing else to be done on the hotel's part. It is just the nature of the location. Sunday was heaven since the bars were not open!
5 out of 5
Recommended
for Couples
by Alok from Toronto, Canada

A great place to stay in Edinburgh

Posted 10-Jun-2014
Pros: Attention to detail and unique needs: provisions we requested, excellent coffee and our nameplate on the door!
Cons: Easy to follow instructions for foreign visitors on how to adjust heating and work the towel warmer
Location: Walk to Edinburgh Castle and down Royal Mile; access to all the open top tourist bus routes; an excellent supermarket next door
A few days before arriving, a message arrived from Knight Residence enquiring about anything they could do to make our stay comfortable. The staff responded almost instantly to our questions. This willingness to meet our unique needs shaped our expectation as well as experience. The Residence is designed to be not just another hotel, but a home away from home. The 1-bedroom unit was a full fledged apartment with comfortable furniture, well appointed kitchen and spacious living/dining room. It has a great location, which gives easy access to all the key attractions in the City Centre. Finally, the security features create a very high sense of safety.
5 out of 5
Recommended
for Everyone
by Randi from Kansas

Gorgeous Apartment

Posted 08-Jun-2014
Pros: We were very close to Edinburgh Castle and to many locations of activities.
Cons: I can't think of anything that needs to be changed. It's a great hotel.
Location: Edinburgh Castle is just up the hill and the Royal Mile is close. The "old town" is laid out very compactly so we were close to lots of things.
My husband and adult daughters and I stayed for 3 days at this services apartment. We loved it! It was so comfortable and pretty. It was very handy to have a full kitchen at our disposal. It was also very nice to have separate room so we all had a little privacy.
5 out of 5
Recommended
for Everyone
by Perla from Melbourne, Australia

Comfortable apartment with all needs anticipated

Posted 02-Jun-2014
The apartment building is relatively new but in the old part of town, close to the centre and tourist attractions as well as public transport. The people at reception are very knowledgeable about their city. Reception is open until late but not 24 hours.
5 out of 5
Recommended
for Everyone
by A verified traveller

Staying in Edinburgh - Stay here

Posted 27-May-2014
Wonderful service, excellent rooms, terrific location - if you are staying in Edinburgh for any length of time, simply, stay here. From the simple things like the breakfast basket, to free coffees and DVDs this as close to a home as a hotel can ever possibly be. The beds are firm, but good quality, the kitchen facilities perfect and all extremely clean and tidy. There is a small Sainsburys just around the corner and taxi pickups only a short walk away. A great stay in a great city. Made our trip memorable setting aside we were watching the children run their first marathon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-May-2014
Spacious apartments, walking distance to many interesting areas and restaurants, great staff especially evening/night concierge
4 out of 5
Recommended
for Everyone
by A verified traveller

Very clean hotel

Posted 02-May-2014
Wonderfully comfortable hotel. The only negative is that it is not in a very pretty part of town and the road is quite busy at night (traffic and night club)
5 out of 5
Recommended
for Everyone
by A verified traveller from MA

Great location, helpful staff...

Posted 28-Apr-2014
Pros: Location, cleanliness and convenience. It was easy to "live" here.
Cons: Wish we didn't have to pay to park but it's understandable in the city and the rate wasn't bad.
Location: Everything. We walked everyehere we went. There is nothing out of reach from this hotel.
The hotel is central to everything you want to see and do. The rooms are so convenient! They have thought of everything, we needed nothing for breakfast, it was all there. Very spacious rooms and comfortable beds with great kitchen and living area.