Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kirkcaldy

Nice hotel

Posted 12-Apr-2015
Never had any issues with our stay. Upgraded to an executive suite for nothing, which meant free mini bar and could walk out into the roof terrace from our room. Bed was rediculously comfy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel. Clean, helpful staff.

Posted 30-Mar-2015
Nice hotel, location good. Would recommend. Very helpful staff & lovely clean hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom York, UK

Love this hotel!

Posted 08-Mar-2015
Always a friendly welcome, nice room and great breakfast. Centrally located so easy to get anywhere.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cleveland

Great staff and hotel

Posted 01-Mar-2015
Pros: The staff made this stay very memorable: thoughtful and helpful.
Cons: We were a group of 16 so breakfast was a little tricky. This is my only minor criticism, but as mentioned, they immediately offered a solution.
Location: The hotel has a super location, close to Princes Steet and the Royal Mile.
The Glasshouse was a great hotel to celebrate my birthday with family and friends. From the moment we entered to the departure the staff here made the stay a real joy. The room was fabulous, mine having a super view over the city. The view over the gardens, from the room my parents stayed in, was equally spectacular. The small hiccup at breakfast one morning was more than made good next day. Staff offered a separate room for my friends and family. They were just great.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2015
Hotel was lovely and clean and in a great location. Fan/heating in the room was slightly noisy when trying to sleep but hotel was perfect except from that! Definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle upon Tyne

Hotel near the centre of Edinburgh

Posted 06-Feb-2015
Pros: A smart hotel with large bedrooms and a lovely bathroom with a large walk-in shower.
A very good hotel close to all the sites, shops and Waverley station.
4 out of 5
Recommended
for Couples
by A verified traveller

January stay

Posted 23-Jan-2015 on Hotels.com
Hotel was lovely and staff friendly and helpful. Only negative was the layout, had to take lift and walk down/up two flights of stairs to get to the room. Locatel near tram stop, so easy to get to/from airport.
5 out of 5
Recommended
for Couples
by Lucyfrom Kirriemuir

Fantastic stay again!

Posted 11-Jan-2015 on Hotels.com
Fantastic again! Stayed for 2 nights to celebrate our first wedding anniversary and were upgraded to a lovely suite. Rooms are very well equipped and beds incredibly comfortable. A couple of minor details - only one bottle of water and one glass provided despite there being two of us in the room, and TV seemed to have a problem where the remote would suddenly stop working but it wasn't to do with the batteries. It was still connecting as the red light sensor was showing but tv wouldn't respond to remote so we had to keep disconnecting plug when we wanted to switch it off.
5 out of 5
Recommended
for Couples
by A verified traveller

Wicked stay!

Posted 10-Jan-2015 on Hotels.com
Excellent over night stay for theatre
5 out of 5
Recommended
for Families
by Katyfrom Newcastle upon Tyne

Weekend break to Edinburgh

Posted 30-Dec-2014 on Hotels.com
Brilliant hotel, could not fault it. We were upgraded to a suite and the staff could not have been more friendly and attentive. We would definitely stay again.