Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom b

Beautiful hotel and spa

Posted 27-Jan-2015
We had an amazing time at Norton house. Incredible service from every staff member and the room we had was amazing, felt truly spoilt. Would definitely go again. We had a spa day at the hotel too which was simply amazing
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in the country

Posted 05-Jan-2015
Pros: Country setting - friendly staff
Great hotel if you don't want to stay in the city. It's about 20 minute cab ride to Edinburgh. We were there for 10 days & would recommend this place to anyone and hope to go back again!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gloucestershire

Relaxing hotel close to airport and easy access to

Posted 03-Jan-2015
Overall, a very pleasant stay. We were well looked after by the hotel staff who were very helpful and friendly, the bar service was somewhat slow. We opted for the discounted executive suite upgrade. The room comes with great facilities, though the TV didn't automatically switch to DVD as described. All in all a lovely stay and easy access via bus/ tram to Edinburgh.
5 out of 5
Recommended
for Everyone
by A verified traveller

Top Class Service!!

Posted 28-Dec-2014
Pros: The service was to the highest standard and the rooms in the new side were very cosy with great beds & plump pillows, also the food in the restaurant
Cons: The heating in the older side was not good and the room was very chilly. The staff did try to get it warmer but I ended up staying in the other room.
Location: We did nothing but eat drink and sleep over Christmas but we took a taxi to Ingliston, I was quoted £8-£10 but it was double this.We then took a tram
From the minute we walked in the service was impeccable, From Reception staff to the Bar, Restaurant and Spa were all genuinely friendly, pleasant and helpful
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boness

Outstanding traditional hotel

Posted 09-Dec-2014
Booked one night stay for night out in edinburgh this hotel is luxury
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow, Scotland

Nice homely hotel

Posted 30-Nov-2014
Pros: Quality of rooms, friendly staff
Cons: A bit too warm throughout.
Location: Near Edinburgh, handy for Heriot-Watt University
Lovely hotel, impressive on arrival, friendly staff, clean well furnished rooms, tasty food, well worth a visit.
5 out of 5
Recommended
for Couples
by Lisafrom Regina, SK Canada

Great staff and food!

Posted 25-Nov-2014 on Hotels.com
Exceptional hotel staff service. Breakfast buffet was wonderful.
4 out of 5
Recommended
for Families
by A verified travellerfrom Leeds

Lovely hotel, a retreat close to the city.

Posted 18-Nov-2014
Pros: Team were very good, from carrying bags upstairs to being on hand at every stage.
Cons: Junior swim times, Sunday morning.
Location: City Centre.
Only stayed one night, but great spa, meal and very comfortable stay. Lovely drive way.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely place!!

Posted 08-Nov-2014
Beautiful hotel and surroundings which typify's the amazing city of edingburgh.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

1 night on business

Posted 23-Oct-2014 on Hotels.com
Great hotel