Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Lovely hotel in peaceful setting

Posted 27-Apr-2015
Spent the night here to celebrate our 1st wedding anniversary. Lovely hotel, room was immaculate. Fantastic swimming pool and spa. Had a meal in the brassiere at night which was very nice
4 out of 5
by A verified travellerfrom UK

Lack of confidentiality!

Posted 22-Apr-2015
Pros: Hotel Fantastic!
Cons: Confidentiality!
Location: Great location near th e airport.
I booked this hotel on line and my booking was accepted. On the day of my arrival I had a call saying they had made an adminstation error and would I consider moving to a different hotel. As I had a business meal planned there that day I declined and they said Ok they woudl sort it. However later that day I had a call from the customer I was having the meal with (some of whom were also staying there) having had a call from the hotel to see if they could ask me to move out! How the hotel can breach the confidentiality I thought I had by rerevealing this information to a 3rd party I do not know! OUTRAGEOUS. I did report this to the hotel and they said they would investigate but as yet I have not had a response from them!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bedfordshire

Nice Hotel shame about the lack of empathy .......

Posted 13-Apr-2015
Pros: The accomidation
Everything was excellent and look forward to staying there again. My only issue is when I had a problem with the bathroom sink plug not working the first morning this was not dealt with and when reporting on the second day the receptionist did not seem to care about my issue. I wet shave and thus went to a close out meeting with my clients unshaven and then facing an 8 hour drive home in the same manor I was not happy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2015
Location was perfect. Service at the hotel exceeded our expectation.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Beautiful hotel close to Edinburgh

Posted 02-Mar-2015
Staff were amazing, food was excellent, overall a perfect stay.
4 out of 5
Recommended
for Business Travellers
by Richardfrom Wolverhampton

Burns Night at Norton

Posted 01-Feb-2015 on Hotels.com
Great couple of days with an AVA Burns night celebration. Food was good and room comfortable and upgraded. Swimming Pool and sauna nice. Close to airport. For me don't like the diner style feature of the restaurant. Room was cold as air con in bathroom in January? Safe was very low and I messed up code, so maintenance called out.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom b

Beautiful hotel and spa

Posted 27-Jan-2015
We had an amazing time at Norton house. Incredible service from every staff member and the room we had was amazing, felt truly spoilt. Would definitely go again. We had a spa day at the hotel too which was simply amazing
5 out of 5
Recommended
for Couples
by Robertfrom Wigan UK

Hogmany getaway

Posted 09-Jan-2015 on Hotels.com
Close enough to the city centre to get a cab in but still tucked away enough to get away for a quiet relaxing break. Breakfast was excellent. We ate in the brasserie in the evening which was also very good but a tad expensive. Spa facilities excellent
5 out of 5
Recommended
for Families
by Iainfrom Aberdeen

Nice hotel

Posted 09-Jan-2015 on Hotels.com
A nice clean hotel with friendly and helpful staff. Would recommend the restaurant. Will use hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in the country

Posted 05-Jan-2015
Pros: Country setting - friendly staff
Great hotel if you don't want to stay in the city. It's about 20 minute cab ride to Edinburgh. We were there for 10 days & would recommend this place to anyone and hope to go back again!