Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Beautiful hotel close to Edinburgh

Posted 02-Mar-2015
Staff were amazing, food was excellent, overall a perfect stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom b

Beautiful hotel and spa

Posted 27-Jan-2015
We had an amazing time at Norton house. Incredible service from every staff member and the room we had was amazing, felt truly spoilt. Would definitely go again. We had a spa day at the hotel too which was simply amazing
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in the country

Posted 05-Jan-2015
Pros: Country setting - friendly staff
Great hotel if you don't want to stay in the city. It's about 20 minute cab ride to Edinburgh. We were there for 10 days & would recommend this place to anyone and hope to go back again!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gloucestershire

Relaxing hotel close to airport and easy access to

Posted 03-Jan-2015
Overall, a very pleasant stay. We were well looked after by the hotel staff who were very helpful and friendly, the bar service was somewhat slow. We opted for the discounted executive suite upgrade. The room comes with great facilities, though the TV didn't automatically switch to DVD as described. All in all a lovely stay and easy access via bus/ tram to Edinburgh.
5 out of 5
Recommended
for Everyone
by A verified traveller

Top Class Service!!

Posted 28-Dec-2014
Pros: The service was to the highest standard and the rooms in the new side were very cosy with great beds & plump pillows, also the food in the restaurant
Cons: The heating in the older side was not good and the room was very chilly. The staff did try to get it warmer but I ended up staying in the other room.
Location: We did nothing but eat drink and sleep over Christmas but we took a taxi to Ingliston, I was quoted £8-£10 but it was double this.We then took a tram
From the minute we walked in the service was impeccable, From Reception staff to the Bar, Restaurant and Spa were all genuinely friendly, pleasant and helpful
5 out of 5
Recommended
for Couples
by YOLANDAfrom LONDON CITY

SATISFACTION GUARANTEED - HIGHLY RECOMMENDED.

Posted 18-Dec-2014 on Hotels.com
A much needed break to get away from it all and we could not have chosen better. Quiet, with pretty gardens for a walk, the restaurant had excellent menus, and the lunch, dinner and breakfast could not be faulted. First class! The suite was PERFECT, the bed very comfortable and enormous. Conveniently situated 8 minutes from the airport with plenty of parking and FREE WI-FI. Will definitely go back to Norton House.
5 out of 5
Recommended
for Personal Event
by Trudefrom Bodø

Favoritt

Posted 10-Dec-2014 on Hotels.com
Flott hotell med hyggelige mennesker som gir god service. Jeg kommer stadig tilbake hit!
4 out of 5
Recommended
for Couples
by Darrenfrom The United Kingdom

An excellent hotel

Posted 09-Dec-2014 on Hotels.com
The service from the staff in this hotel was excellent. They were extremely helpful and worked as a team to help each other best serve the guests. The food was also excellent. The room (an executive double) was clean and of a high standard. The hotel itself is very nice throughout the entire building. Unfortunately, the airport is a little too close, which meant that from our room we got aircraft noise from about 05:30. This didn't bother us too much as we prefer to be up early. The tram service that runs into Edinburgh is 3.5 miles away from the hotel and these run every 10 - 20 minutes. One night we were woken up by guests of a wedding party at 01:30, however, you can't always account for idiots, and this incident in no way reflects on the hotel. Personally, I would stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boness

Outstanding traditional hotel

Posted 09-Dec-2014
Booked one night stay for night out in edinburgh this hotel is luxury
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow, Scotland

Nice homely hotel

Posted 30-Nov-2014
Pros: Quality of rooms, friendly staff
Cons: A bit too warm throughout.
Location: Near Edinburgh, handy for Heriot-Watt University
Lovely hotel, impressive on arrival, friendly staff, clean well furnished rooms, tasty food, well worth a visit.