Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

comfortable

Posted 29-Aug-2014
Pros: good gym
Cons: Bed comfort
Location: not much really close
Great gym which was a surprise. Super bathroom. Bed not terribly comfortable, especially pillows. Breakfast was a disaster due incompetent service and portions that were too small (although when we finally got the tiny portions they did taste good). Only did it once, went to local cafes after that. Area not great - unless perhaps you need to be near parliament.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet location but close to everything.

Posted 16-Aug-2014
Had a lovely holiday, loved the welcome and location. Will go back next year.
5 out of 5
Recommended
for Everyone
by A verified traveller from Darlington

Good central location.

Posted 12-Aug-2014
Cons: My only criticism is the condition of the carpets. carpets
Location: Good location close to Holyrood House, Dynamic Earth & The Royal Mile.
A comfortable overnight stay whilst visiting Edinburgh for the Tattoo. All staff very courteous & helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 10-Aug-2014
Very comfortable, helpful staff and centrally located
2 out of 5
Recommended
for Everyone
by A verified traveller

edinburgh july end 2014

Posted 03-Aug-2014
Pros: location.
We were there for only one day but every time we had to go through airport like security...empty pockets, get camera scanned etc. Apparently there were athletes staying at the hotel ( Commonwealth Games). Would have been nice to have received information to expect it.
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Lovely hotel close to the royal mile.

Posted 30-Jul-2014
Pros: I liked the extra security getting into the lift with room key.
Location: Very close to the royal mile and the Scottish parliament.very central to the castle.
A little difficult to find from directions given by the hotel.Staff very helpful as I have medication that needed to be refrigerated.happily and easily retrieved so I could take it daily.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with very friendly staff

Posted 26-Jul-2014
The hotel was lovely. The staff was very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Fife

Nice hotel close to the royal mile.

Posted 26-Jul-2014
Pros: The staff & locatom.
Location: Near the scottish parlament and close to te royal mile.
Hotel staff friendly & helpful. Swimming pool and spa are good. There is also a good gym.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, had one disappointment.

Posted 12-Jul-2014
Location: Good location, a short walk to the Royal Mile, Scottish Parliament, Discover Earth and Palace of Holyroodhouse.
Overall a nice hotel. The one disappointment was the fact that the air-conditioning quit the last night. Called the front desk and was told that the maintenance staff had gone home. They had a concierge bring a fan to the room. With the window open the fan helped. When we checked out the next day, the Front Desk Clerk and Manager didn't have much sympathy about it, offered only a cup of coffee or tea to compensate for the inconvenience. We picked this Hotel because of the Air Conditioning as many of the hotels in Edinburgh don't have it. Would of given 5 stars for Room cleaniness except for the big stain on one of the sitting chairs. Looked like an infant may have had an accident. (It may have been cleaned but it didn't look good) Other than those two issues, the hotel is very nice, lots of marble and wood trim. Jacob the concierge was outstanding. The restaraunt has great food. Overall, had a comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 10-Jul-2014
Walking distance to all areas of interest, especially the Royal Mile and bars / restaurants / caf├ęs, what a great city area, very historic.