Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio, TX

Edinburgh, Scotland visit

Posted 09-Aug-2014
Pros: The location is the best part.
Cons: For a modern family of four, we need more access to WiFi then 2 devices.
Location: Location..its the best part...transportation is not as expensive.
The location, location is the best part of this trip. Short bus trip to down town, and a very small walk to the Zoo. The staff will help you, and the service was fast. My family of four had a great time. Don't forget your swimming trunks!!
5 out of 5
Recommended
for Families
by A verified traveller

Nice hotel next to Zoo

Posted 04-Aug-2014
The hotel is in good location, the room is clean, and the staff is very nice and helpful. My kids love it. Will definitely stay there again next time in Edinburgh.
4 out of 5
Recommended
for Everyone
by A verified traveller from Alberta Canada

Comfortable and great location

Posted 02-Aug-2014
Quick bus ride of ten minutes to the city each day. Buses are very frequent as the hotel is right next to the zoo. Comfortable and clean.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ayrshire scotland

Close to city centre

Posted 20-Jul-2014
Pros: Was clean and the cleaning staff were really helpful.
Cons: The hotel rooms need to be upgraded to reflect 4* and feel the staff need to be more customer focused especially in the hotel trade.
Location: Next door to edinburgh zoo and to public transport but still a good 15 to 20 mins from city centre.
Was ok stay wouldnt class this as a 4* equivalent to travel lodge room. Went for a coffee in their coffee shop and girl was rude said i will come to you when im ready!!
3 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Good location

Posted 20-Jul-2014
Pleasant experience, beds uncomfortable and room could do with updated decor
4 out of 5
Recommended
for Everyone
by A verified traveller from R

Nice hotel next to zoo

Posted 19-Jul-2014
Handy hotel next to Edinburgh zoo. Comfortable room. Good swimming pool for kids. Food expensive but kids ate free thankfully!
4 out of 5
Recommended
for Families
by A verified traveller from london

Weekend in Scotland.

Posted 13-Jul-2014
Pros: Friendly staff.
Cons: A need for fridge in the rooms. It's not fair to come down every time you need cold water as room service will cost me more. Restocking of rooms.
Location: Excellent, not noisy but easy access to the city centre. The zoo.
Was nice, spent most of time out of hotel. Did not like charging cash machine.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kilconquhar, Fife, Scotland

Ideal weekend break

Posted 09-Jul-2014
Pros: Convenient for centre of city, very pleasant staff
Cons: There were no information packs in room detailing what was available in and around the hotel
Location: Central location in city, many activities easily acessed by public transport just outside the hotel
A very welcoming and relaxing experience, good varied menu and well equiped leisure centre
3 out of 5
Recommended
for Everyone
by A verified traveller

Suited it's purpose

Posted 21-Jun-2014
Location was great and staff were very helpful and friendly. Room was quite basic and could have been cleaner- hair in bath and stained carpet. Breakfast was good and kids eat free is a bonus. The evening carvery was average though. This hotel suited our purpose for 2 nights but felt it was overpriced.
4 out of 5
Recommended
for Everyone
by Derek from N Ireland

good hotel, well placed for airport and city .

Posted 10-Jun-2014
Pros: the comfortable rooms the helpful polite staff and the good food.
Cons: we were happy with everything
Location: very close to the zoo and murrayfield and other useful places
we found it very convenient for buses in and out of the city and out to the airport. It also provided us with everything we required. We enjoyed our stay and will use the hotel again.