Location perfect, central but quiet; staff perfect, friendly, efficient, patient; room almost perfect, large enough but would have been great if slightly bigger; cleanliness perfect, spot-on in every respect; bed almost perfect, again slightly larger for a double room would have been better but nothing to complain about; good excellent, breakfast superb, early bird budget dinner in the restaurant also excellent. Thank you so much, you'll be our first choice when we return!
great hotel everything we needed. location was great just 5 min walk to haymarket station . bus stop outside hotel to take u to town, which in fact was easier and nicer to walk into town if weather permits. hotel was perfect for our needs, staff were freindly and could nt do enough for u.
If you are looking for a modern contemporary hotel within walking distance of the castle and shopping, this is the best! Ann Enneguess and Sandy Ruff at reception and Marta Giannella in the fabulous Cucina Restaurant can handle every problem for you. . .including finding lost passports under the bed! Absolutely the BEST hotel in Scotland!!! Carole
"A great location . The beds were very comfortable."
This hotel had a great location. the beds were very comfortable and the room was unite and clean.
The staff were friendly and helpful.
The room was too hot at night and we couldn't regulate the temperature. it was what it was.
I would recommend this hotel . It has character.
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