“comfortable”

Comfortable an quiet despite reception undergoing renovation. Good value for money.

“Great hotel that is reasonably priced”

I enjoyed my stay at this hotel. Staff were very friendly and helpful. Bed was very comfortable and overall very clean.

“NICE HOTEL WITH A GOOD LOCATION”

THE HOTEL WAS COMFORTABLE AND LOCATED CLOSE TO THE CENTER IF EDINBURGH. IT HAD A SMALL BUT NICE RESTAURANT AND BAR. THE FOOD WAS FINE BUT WITH A LIMITED SELECTION. IT WAS A GOOD VALUE FOR THE MONEY. i WOULD STAY AGAIN.

“nice and quite handy for everything”

we booked a couple of double rooms - (try not to get room 104 as it's below street level and so the view is a brick wall looking up at some pavement.) limited parking at the hotel, street parking £2.00 an hour. rooms very nice and comfy, bar only small but we didn't try the restaurant ( too much choice elsewhere)

“Fix the beds and we're all good”

In general, good hotel in a good location. However, for 2 days in a row our double bed was made with no top sheet and a duvet that didn't cover the entire mattress, making sleeping covered basically impossible for 2 people. Also, the shower curtain of our non-smoking room was so completely permeated with smoke that every time the shower went on, the entire room stank of cigarettes. I still think that the hotel is a good one, especially since these two things are such easy fixes (top sheet + swap out shower curtains), and with all that done it would actually be quite a fantastic place to stay.

“Really enjoyed visit to Edinburgh”

Staff were friendly, breakfast was good but several things were disappointing. Our room was not always cleaned as well as it could be. There was litter under the beds from the previous occupants and on one occasion the bathroom bin was added to the bedroom bin and left there. The sheet on my bed was marked and felt grubby and the valance on both beds were not put on properly so I had to adjust. The entrance was very dark, dreary and unwelcoming. Should think about brightening this up rather than the dark purple and dark beige that met us on arrival.

“It's okay, but...”

The public areas are dull, tired and smell stale. Our room was newly decorated but dull. Breakfast was hit and miss. Short staffed so the continental buffet was overlooked and not quickly replenished even when quiet. Dishes and cutlery in short suppl, and often dirty. Staff could not cope with a full room of guests. Cooked food was okay, but not convincing to eat in the evening there. Reception is tatty as are public toilets. Overall disappointing. Parking is a nightmare. Nice staff though. Not worthy of spending our hard earned cash to stay again. Other 3 star best westerns perform better.

“It was a nice stay”

We enjoyed our stay for the most part. Soap was the only toiletry supplied. You had to ask for the iron and ironing board to be brought to your room. There was no safe in our room which was a major picking point for me, but overall I would stay there again.The desk staff was very helpful in arranging tours and getting us the info we needed.

“Would be great if not for construction & smoke”

The staff were helpful and friendly, and the room was spacious and beautiful. However, they were doing construction on the hotel which was extremely loud, and they hadn't notified us beforehand, which was quite unacceptable. Also, although our room and all others were labelled as non-smoking, our bathroom reeked of smoke for the duration of our stay.

“Don't ever stay here”

dark, gloomy, very tiny rooms, was an old hospital, no a/c