Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Hampshire

Excellent for event at Dundass Castle

Posted 30-Jul-2015
Pros: Décor and very pleasant staff.
Absolutely excellent reception staff. Restaurant staff very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

Nice Hotel, friendly staff, issue with room phones

Posted 27-Jul-2015
Pros: Nice rooms, convenient to airport.
Cons: In room Phone communications lacking...
Location: short stay we only went to a local restaurant for an evening meal ....
we stayed here the night before an early flight out of Edinburgh airport. the Hotel is within a reasonable distance from the airport, 15 minutes travel time. However due to an issue with the telephones in the rooms, they didn't work, we were unable to have an early morning call set up. Got around it by using our cell phones, however no room to room connection to wake up other family members in different room. This was a small inconvenience which could easily be corrected, but on speaking to the desk clerk at check out it seems to be an ongoing frequent issue due to the position of the wiring in the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jul-2015
Comfortable beds. Really clean and fresh rooms. Quiet but close to Queensferry, Edinburgh Airport and Edinburgh city. Great place for a weekend.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kapolei, Hawaii

Smart, new, place!

Posted 26-Jul-2015
We got early check-in. The shuttle driver, Stewart, had me follow him to the airport to drop off my car. And he waited and drove me back to the hotel. The Hotel is wonderful. Beautiful rooms, great internet and cable. Showerhead that lights up and changes colors. Good food and wine. I would go back anytime.
5 out of 5
Recommended
for Everyone
by A verified traveller

awesome!!

Posted 14-Jul-2015
Spacious accommodations the bar and grill where awesome. Dinner and drinks were delicious!!
4 out of 5
Recommended
for Everyone
by A verified traveller from New Hampshire

catching an early flight

Posted 27-Jun-2015
Pros: Loved the service and the food was good too
Cons: The low lighting gave off a gloomy sort of vibe. I was surprised the room was like that too. More outlets in the bathroom.
Location: Convenient location for the airport
I thought the hotel was a little on the gloomy side with the dimmed lighting. I was surprised when I entered the room to find that it was for a handicapped person. I didn't care for the set up of the bathroom but it was only for 1 night. I also noticed that there are no outlets for a hair dryer in the bathroom. Women generally use a mirror to see what they are doing when styling their hair. I had to crawl under the desk to reach the outlet so I could use the desk mirror.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bethany Beach Delaware

Great hotel outside of Edinburgh

Posted 26-Jun-2015
Stayed a week here and the staff was extremely nice. Spent a lot of time a the bar and Ryan was the best. Lewis the restaurant manger was very nice and did whatever needed to please us. Too many too mentioned but overall the staff here went above my expectations. When I come back to Scotland I most definitely will be staying here.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2015
Definitely for couples. Would recommend you book restaurant in advance.
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

Nice hotel.

Posted 14-Jun-2015
Pros: Room and facilities in nice condition. Excellent shower.
Location: There is a Tesco right next to the hotel, which is convenient. However, not much else. It is not downtown or convenient to major attractions.
I booked this hotel for my last night in Edinburgh in order to make the morning airport trip easier. Turned out however not to have a free airport shuttle to the airport, which is what I had expected. Room and facilities in nice condition. Excellent shower.
3 out of 5
Recommended
for Everyone
by A verified traveller from Dunfermline

Used to be in love.....but the love affair has end

Posted 08-Jun-2015
Pros: I still love the cocktails and the look of reception.
Cons: Reception responses
Location: Frankie & Benny's and South Queensferry
I have stayed at this hotel 3 times now - its is our go to place for some sanctuary....but this time I have to say that I have fallen out of love with this hotel. The bed was the worst bed I have ever tried to sleep in....can only compare this to a slab of concrete. On leaving the hotel (from the 4th floor), went to the lifts to find one out of order, the second lift never came - eventually found the stairs which took us to the 1st floor and we couldn't get down to the ground floor due to crates blocking the stair. When we managed to get to reception, I told the chap on the desk that the lift wasn't coming to the 4th floor...he looked like I had interrupted something much more important and he told me that he knew already......would have been nice for the guests to know. No apology for the hunt around the hotel to try and find away down stairs.