Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Sydney

Week in Edinburgh

Posted 28-Aug-2014
Pros: Location within Edinburgh.
Cons: Hot water service in rooms. Housekeeping and provisions within the kitchenette. Some of the staff but others were good.
Initial experience with the hot water system was my wife nearly got scalded . Placed call for maintenance to help with adjustment and initially advised he would be at our room in 30 min. He didn't turn up so we rang reception again only to be told he had gone home for the day. Maintenance arrived only to advise that the hot water setting was on the highest setting. During our week stay, water pressure and temperature were on going issues. Rubbish bin in kitchen was not emptied during our week stay had to request house keeping for fresh towels after 3 days as they were not changed daily. Beds uncomfortable, hard pillows.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Excellent

Posted 18-Aug-2014
Fantastic, will definitely stay with this company again!
4 out of 5
Recommended
for Everyone
by A verified traveller from KY

Central Location and Good Value

Posted 13-Aug-2014
Pros: location, amenities, staff, value
We only spent two nights in Edinburgh, but were glad we chose this place. The rooms are actually small apartments, complete with a separate kitchenette and lounge area. There is even free laundry facilities on-site. The hotel is centrally located, so we found it easy to walk to all attractions.
5 out of 5
Recommended
for Families
by A verified traveller

A great position for visiting Edinburgh

Posted 28-Jul-2014
Great location and really nice apartments- I would definitely stay again!
3 out of 5
by A verified traveller from england

Not cozy but great location

Posted 17-Jul-2014
Be sure you have a debit/credit card even if you book with paypal, we had a big headache trying to sort this when we arrived! The manager is great and half of the staff are nice but there are a couple bad eggs. As for the apartments, you dont get the food stock they claim, just milk tea and coffee selections and some beer/wine which you can purchase at check out. The location is fantastic and the shower pressure will clean you right up! However, there are no such blue rainbow premium mattresses as they claim, the mattress may as well be a boxspring! Couches are similar. Kitchen cooking area is great, blackout curtains do the job. Everything was clean and lots of space. The walls feel very empty which isnt nice in a creepy 200 year old building...
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to City centre

Posted 07-Jul-2014
Great room but the creaky floorboards were annoying especially in the middle of the night.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubai, UAE

Great Rooms for the price!

Posted 04-Jul-2014
Pros: Strategically located near the Prince's street with nice environment
Cons: Wifi was for limited number of users.
Our rooms had a fantastic view of the lake and the gardens. The rooms were immacalute and the apartment was fully furnished with all the necessities.
5 out of 5
Recommended
for Everyone
by Genevieve from UK

Perfect in every way

Posted 27-Jun-2014
Friendly staff, spacious rooms, powerful showers, comfortable beds, generously stocked kitchen, in an ideal location.
3 out of 5
by Alfalfa from Greenwich

Good location but bland

Posted 23-Jun-2014
Pros: The room was quiet and the location excellent.There is wifi but not in the ground floor room.
Cons: The hot water temperature the wifi and digital TV signal.
Location: Try the Square cafe for coffee and breakfast,it's just across the road. Also Urban angel cafe in Charlotte st, pricey but good fare.
The room was a garden view room which was on the ground floor at the back of the hotel. Which meant no windows could be left open at night and curtains kept drawn until showered and dressed. Although the room (apartment) was spacious you could not relax as there was one sofa which was very uncomfortable. The literature in the room said it would be stocked with lots of stuff, it wasn't. Also reception was supposed to have a range of toiletries, I asked for toothpaste, there wasn't any. Through the door near reception leading to the lift was an unpleasant smell, which was there for the two days we were. The hot water in the shower was not hot enough, this was at various times of day so not just at popular times.
4 out of 5
Recommended
for Families
by A verified traveller

Great self-catering and quiet retreat

Posted 03-Jun-2014
Well stocked flat with plenty of space and a northwest-facing, beautiful view of the sunset over the firth.