Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.9 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Juan from mexico

A Jewel in High Tatras

Posted 28-Oct-2013
It's a wonderful hotel in every way in a beautiful part of Skovakia. Great place to stay in luxury and enjoy the outdoors and this great hotel with a terrific spa While I was not there for the ski season it is certainly in my plans in the near future and the hotel has great ski packages which include the lifts while being pampered at the spa and great restaurant
5 out of 5
Recommended
for Everyone
by Franky from Newcastle

Fantastic hotel in the beautiful High Tatras

Posted 03-Sep-2013
Pros: The scenery and the setting are great with plenty good walks starting from the village and lake.
Cons: The spa treatments are a bit pricey.
Location: Location is a bit out the way and off the beaten track , but that's part of what makes it so good.
Stopped in the Kempinski 2 years running , top quality where least expected
5 out of 5
Recommended
for Everyone
by Marty from Ottawa, ON

Terrific Hotel! Simply Impressive.

Posted 09-Aug-2013
Exceeds all expectations. Breakfast and wellness area were included. Some majr North American Hotels could learn a lot from the Kempinski chain.
5 out of 5
Recommended
for Families
by Rachel from Czech Republic

Excelent relax

Posted 19-Apr-2013 on Hotels.com
Really great team at check-in - especially Andrea and Simon. Nice welcome and perfect care for client. Nice room, tasty breakfast and excelent spa with great pool and various saunas in perfect conditions. We would like to come back.
5 out of 5
Recommended
by Gabriela T.

Great location

Posted 08-Oct-2012 on Hotels.com
The hotel is great, the swimming pool view is to die for. The breakfast buffet is amazing, but the lunch at the bar or the dinner upstairs is overpriced, very small portions and not good at all. Eat somewhere else. They need to improve their lunch and dinner menu.
5 out of 5
Recommended
for Everyone
by Marek from Brussels, Belgium

Excellent 5* hotel

Posted 04-Sep-2012
We stayed for a week and had excellent holidays, hotel is fantastically situated and has been wonderfully reconstructed, staff is attentive, rooms are spacy with magnificent views. The only drawback was the ZION Spa. We booked several treatments and although there was a lower rate to be applied (until 3pm), we were repetitively charged the higher rate due to the "fact" that the treatment ended after 3pm - e. g. by 10 minutes.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 14-Aug-2012
Pros: Location on the lake, size of room, breakfast and five star service
Cons: Hot room and drink prices in restaurant
Location: Good location on lake. Easier to get to everything else if you have a car
The hotel was fantastic! Really good value for money. It is very grand, with excellent facilities and helpful, friendly staff. The rooms are huge, including seperate walk in dressing rooms. Breakfast was an excellent range and dinner in the restaurant was wonderful. Only two criticisms: there is no air con and when you open the windows to cool the room you are plagued by misquitoes; dinner in the main restaurant costs a fortune! Although you get a price list for the food to choose from, you don't for drinks. We got charged $25 a glass for champagne - I would not have ordered it if I knew it was so much.
5 out of 5
Recommended
for Families
by Mike, Sue, Becky, Andy

The most luxurious hotel experience ever

Posted 02-Jul-2012 on Hotels.com
Incredible!
5 out of 5
Recommended
by A verified traveller

luxurious, great location

Posted 28-Jun-2012 on Hotels.com
outstanding spa
5 out of 5
Recommended
by A verified traveller

best in Slovakia

Posted 10-Jul-2011 on Hotels.com
This hotel does everything right, which can be a rare occurrence in Slovakia. The personnel is very well trained, competent, and courteous. The hotel itself is historic and modern at the same time with the best location imaginable. We were not lucky with the weather during our stay, but still got to enjoy the view of the (rainy) peaks from the hotel spa. The only small drawback is maybe the hotel restaurant (which does not overlook the mountains) - my husband's duck and my monkfish were both on the overdone side, which was surprising considering the prices. The staff was still quite attentive and the breakfast spread is great. So if you venture out for dinner (there are some decent options in Strbske Pleso, like "Koliba Patria" across the lake), you will love your stay.