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Reviews of Airotel Galaxy

4 out of 5
Airotel Galaxy
27 Venizelou Street, Kavala, Eastern Macedonia

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 571 reviews" "
Rating 8 - Good. 192 out of 571 reviews" "
Rating 6 - Okay. 64 out of 571 reviews" "
Rating 4 - Poor. 19 out of 571 reviews" "
Rating 2 - Terrible. 15 out of 571 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Burcu

Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
This was an average hotel, but the location is awesome.
Stayed 3 nights in Apr 2024
Response from George Skliris on 13 Apr 2024
Dear Burcu,Thank you very much for choosing to stay at Airotel Galaxy, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Murat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the city front seasid. Easy to access everywhere by walk. Around many restaurants and shopping area. Relevant employees, especially receptionist gives us good recommendation for the place where we go. It is the only negative thought; there are no parking lot available from the hotel but there is the only 200meters away parking area 9€/per day. The room is little small, but comfortable Highly recommend
Stayed 1 night in Jan 2024
Response from George Skliris on 24 Jan 2024
Dear Guest,Thank you for recommending Airotel Galaxy after the experience you had with us! We are delighted to hear that you enjoyed our restaurant and that you were happy with our employees. We would love to welcome you back in the nearest future.Kind Regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Iren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nikoleta Kaneli on 16 Dec 2023
Dear Iren,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Airotel Galaxy.Kind regards,Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Sheila Simela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great in city centre. Lots of dining options around hotel. Close to the port. Staff was friendly and helpful. Would stay again.
Stayed 7 nights in Sep 2023
Response from George Skliris on 3 Oct 2023
Dear Sheila Simela,Greetings from Airotel Galaxy. Thank you for your 5-star review of our hotel. We are proud that our accessible location and professional staff contributed to your positive experience. We hope to have the chance to welcome you back at Airotel Galaxy in the nearest future.Kind Regards,George SklirisManager of Airotel Galaxy

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Kavala disappointed
This was a tied hotel in desperate need of an update. There were no tissues in the room, no conditioner, nothing to boil water in to make to or coffee, you had to walk down the corridor to a water fountain that had hot and cold water. The floors throughout were hard, old and looked and f let terrible. There was no parking so you have to use a car park which is about 450 metres away and pay 11 euro a day, this was reasonable. The breakfast was offerings were reasonable for this standard of hotel. The location was good as it is on the waterfront. Our room had the sea view which was good from the small balcony. The lifts were very small, 4 person capacity of 300kgs which means if you have a lot of luggage you may need to make 2 trips in the lift. It’s a fairly big hotel and the 2 lifts were inadequate as they were always being used. As its price is low it’s used by a lot of your groups both local and international. These groups weee noisy and not frequent travellers so respect for others was lacking.
Stayed 3 nights in Sep 2023
Response from George Skliris on 3 Oct 2023
Dear Guest,Thank you for taking time and reviewing your stay. We appreciate your feedback and will address all the issues right away! We hope to see you again at Airotel Galaxy. Yours sincerely, George SklirisManager of Airotel Galaxy

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convient location
Stayed 6 nights in Aug 2023
Response from George Skliris on 18 Sept 2023
Dear Michael,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards, George SklirisManager of Airotel Galaxy

2/10 Terrible

Eleftherios

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is disgusting! I have stayed at this same hotel 4 times in the past (Albeit my last stay was 6 years ago). So when we booked the Airotel Galaxy for the fifth time this July I thought I new what to expect. We notified the property a day ahead of time that we’d be checking in late and were told it wouldn’t be a problem. When we first arrived we immediately noticed that the hotel was looking rundown and not what we remembered (smell, dirty front window/door, and in dire need of a coat of paint). We checked in and were given our first room on the 3rd floor. When we went to the first room, the room obviously needed general updating and repairs. But that wasn’t the worst part. We found bed bugs on the mattress. We immediately left the room and went down to the front desk. The front desk person was nice enough (didn’t believe that the room had bed bugs until I showed him pictures). And then he became irritate (speaking out loud to himself) with the hotel management for not leaving a single spare room for our 4 night stay He found us another room on the 6th floor for our first night and said we’d be relocated for our next 3 nights. Despite our hesitations, we went to the second room and found a similar poor room condition. But could not believe it when we again found bed bugs in the second room! We immediately left (threw the keys at concierge on our way out) and went searching for a different hotel at 2am Still dealing with Expedia for reimbursement…

8/10 Good

Mihaela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

zaharoulla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good helpful receptionist and a great location
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Kavala
Travelled with friend. Twin room was comfortable, rooms cleaned well. Breakfast was very good. Large choice and variety. Location was fine. About 10 mins in taxi from the beach bars
Stayed 9 nights in Jul 2023

4/10 Poor

Jenny

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Definitely not a 4 star. Everything in room was in disrepair. The only nice thing is the rooftop bar, breakfast area. The lobby smells like mold, the 2 elevators they had were the old school, tiny ones. 1 wasn’t even running. They need to be painted all dirty. Bedroom had big nails sticking out from the wall, balcony door would not lock, bed squeaked, had only 2 crappy old pillows. Even the AC made buzzing noice all night, we weren’t able to sleep. I travel all the time and have never written a negative review, but this was absolutely ridiculous. The location next to all the shops and the water is excellent. And 0 parking.

2/10 Terrible

Angela, Miami

Stayed 3 nights in Jul 2023

6/10 Okay

Aristotelis

Travelled with partner
Liked: Cleanliness, staff & service
Average hotel at the port of Kavala. Everything is within walking distance. Since it’s surrounded by busy streets, it’s rather noisy with the windows open. Breakfast was bellow average in terms of quality (e.g. lukewarm yogurt) and selection. The room was adequate but small, which is typical for many hotels in Greece. Staff was polite and helpful. I’d stay again if I have no other option.
Stayed 3 nights in Jul 2023
Response from George Skliris on 31 Jul 2023
Dear Guest,Thank you for taking the time to write and post your review. It's great to hear that you were happy with staff, room and hotel. On the other hand, we are concerned to note that you weren't fully satisfied with your room and our hotel. We have taken into consideration your comments and have shared these with my colleagues. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.With Kind Regards,George SklirisManager of Airotel Galaxy

8/10 Good

Brittany

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was great. Staff was friendly. Loved that they had room service and the free breakfast. The dining area was on the roof and had a beautiful view. The area was great and so many different options on where to eat and shop.
Stayed 4 nights in Jul 2023
Response from George Skliris on 26 Jul 2023
Dear Brittany,Thank you for staying in Airotel Galaxy and sharing your positive rating. We are proud to know that you enjoyed our professional staff, unique view and delightful breakfast. We would love to have the chance to welcome you back in Kavala for another stay.Kind Regards,George SklirisManager of Airotel Galaxy

8/10 Good

NALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location to stay in Kavala
Stayed 2 nights in Jun 2023
Response from George Skliris on 3 Jul 2023
Dear NALAN,Thank you very much for your kind rating. We are pleased to note that you enjoyed the comforts of our hotel including our location. We would love to have the chance to welcome you back in Kavala for another stay.With Kind Regards,George SklirisManager of Airotel Galaxy

2/10 Terrible

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from George Skliris on 8 Jun 2023
Dear Anthony,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to perform the level of service you unquestionably deserve to receive. We view your feedback as a crucial opportunity to improve our services at all levels. In this light, we would like to thank you very much for your review and taking the time to share your experience with us on this platform. We are hoping to have more opportunities in future to welcome you back. Best Regards, George SklirisManager of Airotel Galaxy

8/10 Good

ENES

Stayed 1 night in May 2023
Response from George Skliris on 8 Jun 2023
Dear ENES,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at Airotel Galaxy. With kind regards George SklirisManager of Airotel Galaxy

8/10 Good

Seyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from George Skliris on 8 May 2023
Dear Seyla,Thank you for sharing your comments regarding your stay at our hotel. As Airotel Galaxy family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards, George SklirisManager of Airotel Galaxy

10/10 Excellent

Dimitar

4/10 Poor

Victoria

Business traveller
Liked: Cleanliness
Disliked: Amenities
Checkin was too busy for one front desk person. Room is small, no upgrade. TV remote does not work. Promised bottle of wine never delivered. Breakfast room so busy, no free tables. ADVANTAGE of hotel: great location and panoramic view!
Stayed 1 night in Jan 2023
Response from George Skliris on 9 Jan 2023
Dear Guest,Thank you for taking the time to write and post your review. First of all, we would like to thank you for your positive comments about our our location. We are concerned to note though that your room and the tv didn't leave you completely satisfied. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Kind Regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

ANNA, BRONX

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It has a beautiful view from the roof garden, and its location is very convenient to the shops and for dinning!
Response from George Skliris on 16 Dec 2022
Dear Anna,Let us thank you for recommending Airotel Galaxy after the experience you had with us! We are delighted to hear that you had a positive experience at Airotel Galaxy and that you enjoyed the accessibility of our location and the uniqueness of the view. We would love to have the chance to welcome you back in Kavala for another stay.Kind Regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enduro boys jolly
Stayed here again, will be back next year no doubt. Great central location and views. Worth paying the extra for sea view.
Stayed 3 nights in Oct 2022
Response from George Skliris on 25 Oct 2022
Dear Guest,Let us thank you for recommending Airotel Galaxy after the experience you had with us! We are glad to know that you enjoyed your stay with us and that our location contributed to your positive experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Airotel Galaxy.Kind Regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Basilios

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property is wonderful.
Stayed 6 nights in Oct 2022
Response from George Skliris on 13 Oct 2022
Dear Basilios,Let us thank you for choosing Airotel Galaxy for your stay and we are glad we were able to meet your expectations. We are delighted to hear that you had a positive experience at Airotel Galaxy and that you enjoyed the attentiveness of our staff. We would love to welcome you back in the nearest future.With Best Regards,George SklirisMnager of Airotel Galaxy

8/10 Good

Elmas

Stayed 1 night in Sep 2022
Response from George Skliris on 5 Oct 2022
Dear Elmas,We are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards, George SklirisManager of Airotel Galaxy

6/10 Okay

Ozgur

Stayed 1 night in Sep 2022
Response from George Skliris on 5 Oct 2022
Dear Ozgur,Thank you very much for choosing to stay at Airotel Galaxy, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Jevon

Stayed 1 night in Sep 2022
Response from George Skliris on 5 Oct 2022
Dear Jevon,We noted with pleasure the positive rating you have posted on your Airotel Galaxy experience. And look forward to welcoming you back.With best regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Basilios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are comfortable and service is very good.
Stayed 1 night in Sep 2022
Response from George Skliris on 16 Sept 2022
Dear Basilios,Greetings from Airotel Galaxy. Thank you for your review of our hotel. We are proud to know that you enjoyed your comfortable room and service. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Kind Regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

eliyahu

Stayed 3 nights in Aug 2022
Response from George Skliris on 5 Oct 2022
Dear eliyahu,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Airotel Galaxy. Warm regards, George SklirisManager oF Airotel Galaxy

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 2 nights in Aug 2022
Response from George Skliris on 30 Aug 2022
Dear George,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at Airotel Galaxy.Kind regards,George SklirisManager of Airotel Galaxy

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view, lots of nearby restaurants
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 1 night in Jul 2022
Response from Nikoleta Kaneli on 15 Jul 2022
Dear Guest, Thank you for choosing Airotel Galaxy Hotel for your stay and for spending the time to rate us. We are looking forward in a future visit and are certain you will have only positive experience with our service. Best Regards, Nikoleta Kaneli Assistant Hotel Manager

8/10 Good

Manuel Rey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, the view is amazing
Stayed 1 night in Jun 2022
Response from Nikoleta Kaneli on 8 Jul 2022
Dear Mr. Rey, Thank you very much for your kind review. It is always a great pleasure to receive messages from satisfied guests. We will be expecting you next time you visit the city of Kavala or any other city where Airotel Group is present. Thank you again for your feedback and I wish you the best for the rest of your day. Sincerely, Nikoleta Kaneli Assistant Hotel Manager

6/10 Okay

GEORGE

Liked: Staff & service
Central, good breakfast, traffic noise is a problem for a long-term ,requesting a quiet room was nat granted
Stayed 19 nights in Jun 2022
Response from Nikoleta Kaneli on 4 Jul 2022
Dear George, Thank you for taking the time to give a feedback. We are sorry to read that you are not total satisfied from all our services. The rooms are equipped with double glazed balcony doors for the acoustic insulation. We would like to inform you that we pay great attention to any comments from our visitors and thank you for your reference.We hope to welcome you again and have the opportunity to reverse any negative opinion you have for our hotel. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Argiro

Stayed 7 nights in Jun 2022
Response from Nikoleta Kaneli on 4 Jul 2022
Αγαπητή Αργυρώ, Ευχαριστούμε πολύ που επιλέξατε το Airotel Galaxy Hotel για την διαμονή σας στην πόλη της Καβάλας. Η ικανοποίηση των επισκεπτών μας είναι πρωταρχικός μας στόχος και αξιολογήσεις σαν και την δική σας, μας χαροποιούν ιδιαιτέρως. Η γνώμη σας είναι για μας πολύ σημαντική και ο στόχος μας είναι όχι μόνο να διατηρήσουμε το επίπεδο των υπηρεσιών μας αλλά να γινόμαστε καλύτεροι κάθε φορά. Ήταν ιδιαίτερη η χαρά μας να σας φιλοξενήσουμε στους χώρους μας και ευελπιστούμε να σας υποδεχτούμε και πάλι σύντομα σε ένα από τα ξενοδοχεία του Ομίλου Airotel. Με αμέριστη εκτίμηση, Νικολέτα Κανέλη Υποδιευθύντρια

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
view from hotel on harbour is outstanding
Stayed 1 night in Jun 2022
Response from Nikoleta Kaneli on 11 Jun 2022
Dear Haim, At Airotel Galaxy our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you. We value your feedback and look forward to welcoming you back soon. Kind regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Nikoleta Kaneli on 6 Feb 2022
Dear Anton, Thank you very much for your kind feedback. It is always a great pleasure to receive positive ratings from satisfied guests. We will be expecting you next time you visit the city of Kavala or any other city where Airotel Group is present. Thank you again for your review and I wish you the best for the rest of your day. Sincerely, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Nikoleta Kaneli on 28 Oct 2021
Αγαπητέ Νικόλαε, Ευχαριστούμε πολύ που επιλέξατε το Airotel Galaxy Hotel για την διαμονή σας στην πόλη της Καβάλας. Η ικανοποίηση των επισκεπτών μας είναι πρωταρχικός μας στόχος και αξιολογήσεις σαν και την δική σας, μας χαροποιούν ιδιαιτέρως. Η γνώμη σας είναι για μας πολύ σημαντική και ο στόχος μας είναι όχι μόνο να διατηρήσουμε το επίπεδο των υπηρεσιών μας αλλά να γινόμαστε καλύτεροι κάθε φορά. Ευελπιστούμε να σας υποδεχτούμε και πάλι σύντομα σε ένα από τα ξενοδοχεία του Ομίλου Airotel. Με εκτίμηση, Νικολέτα Κανέλη Υποδιευθύντρια

8/10 Good

C

Liked: Cleanliness, staff & service, room comfort
Nice location, lovely view from balcony. Parking available nearby for additional charge. Lots of restaurants closeby.
Stayed 1 night in Sep 2021
Response from Nikoleta Kaneli on 4 Oct 2021
Dear C, We would like to thank you for your time to post this review and for being our guest in Airotel Galaxy Hotel. We are pleased that your stay was enjoyable and that you liked the superb location of the hotel in the heart of Kavala. We hope to welcome you again. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent
Stayed 3 nights in Sep 2021
Response from Nikoleta Kaneli on 27 Sept 2021
Dear Georgios, Thank you for choosing to stay at the Airotel Galaxy Hotel whilst in Kavala. Your rating is extremely important to us. Thank you for taking the time to evaluate your experience. We look forward to seeing you again when you return to Kavala. Best regards, Nikoleta Kaneli Assistant Hotel Manage

10/10 Excellent

Asaf

Liked: Staff & service
Stayed 2 nights in Sep 2021
Response from Nikoleta Kaneli on 24 Sept 2021
Dear Asaf, Thank you for choosing to stay at the Airotel Galaxy Hotel whilst in Kavala. We truly appreciate your taking the time to share your feedback. Nothing brings us more pleasure than showing you our hospitality and welcoming you into our home away from home. We hope to welcome you again in the Airotel Galaxy Hotel in the future. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Antigoni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. Very central location with a nice view. Kind and helpful staff members. Thank you very much.
Stayed 1 night in Aug 2021
Response from Nikoleta Kaneli on 4 Sept 2021
Dear Antigoni, Thank you very much for choosing the Airotel Galaxy Hotel for your stay in Kavala. The team at Airotel Galaxy Hotel is proud that you enjoyed our services. We hope to have the chance to welcome you back in the nearest future. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Available paid parking 200m from the hotel location. Extremely friendly staff. Great view from the restaurant on the last floor.
Stayed 4 nights in Aug 2021
Response from Nikoleta Kaneli on 18 Aug 2021
Dear Guest, Thank you for your preference in our hotel for your stay in Kavala. It is an honor and a pleasure to know that our services and efforts have matched your expectations. It motivates us even more. We shall be looking forward to your next visit in any of Airotel Group of hotels in Athens, Patra or Kavala. Best Regards, Nikoleta Kaneli Assistant Hotel Manager

8/10 Good

spartakos

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in Jul 2021
Response from Nikoleta Kaneli on 24 Sept 2021
Dear Spartakos, Thank you for choosing to stay at the Airotel Galaxy Hotel whilst in Kavala. We would like to thank you for your rating which is motivated us. I will surely share your review with our colleagues. We are happy to hear that you enjoyed the excellent services. Thank you for visiting us and we hope to see you again in one hotel of the Airotel Group and give us another chance to serve you again. Best regards, Nikoleta Kaneli Assistant Hotel Manager

6/10 Okay

Constantin Razvan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Nikoleta Kaneli on 23 Jul 2021
Dear Constantin, Thank you very much for choosing Airotel Galaxy Hotel. I would like to personally thank you for sharing your experience as you are helping us to improve the quality of our services and facilities. I am sorry to read that you are not totally satisfied from your accommodation with us. Your feedback is our guide to improve our facilities, so our guests can always find better services. We hope to welcome you again and have the opportunity to reverse any negative opinion you have for our hotel. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Jun 2021
Response from Nikoleta Kaneli on 29 Jun 2021
Dear Guest, Thank you for taking the time to share your rating regarding your stay with us here at Airotel Galaxy Hotel. We are so pleased to know you had a very pleasant stay. We are also glad to see that the hotel services met your expectations. We hope to see you again soon. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Nikoleta Kaneli on 29 Sept 2020
Dear Guest, Thank you for taking the time to share your rating regarding your stay with us here at Airotel Galaxy Hotel. We are so pleased to know you had a very pleasant stay. We are also glad to see that the hotel services met your expectations. We hope to see you again soon. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Argyrios, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn't be more central. We could walk to all the highlights of the city. We unloaded our luggage at a temporary parking space right in front of the hotel, and followed the advice of the hotel to park at a paid and secured parking site nearby after that. No problem at all. Breakfast at the uppermost floor was a delight. Friendly staff overall and strict adherence of safety measures during Covid time. Highly recommended!
Stayed 2 nights in Aug 2020
Response from Nikoleta Kaneli on 10 Sept 2020
Dear Argyrios, Thank you very much for you preference in our hotel and for sharing your experience with us. It is always great to receive such an enthusiastic rating. I am glad to know that you enjoyed your stay. We hope to welcome you soon again. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020
Response from Nikoleta Kaneli on 8 Aug 2020
Dear Guest, Thank you for spending your time to give us a feedback. It is always good for us to receive our guests' opinion, since our everyday efforts are concentrated into how to please the most all our guests. We are happy to hear that you enjoyed your stay. Thank you for visiting us and we hope to see you again in one hotel of the Airotel Group and give us another chance to serve you again. Best regards, Nikoleta Kaneli Assistant Hotel Manager

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Just a perfect location to stay in Kavala. Excellent customer service, with staff always willing to help. Very clean rooms with excellent comfy beds and pillows.
Stayed 2 nights in Feb 2020
Response from Nikoleta Kaneli on 3 Mar 2020
Dear Jevon, Thank you for choosing Airotel Galaxy Hotel for your accommodation as well as for taking the time to share your review with us. We are pleased to know that your accommodation was comfortable and you enjoyed your stay. Your feedback is very important and it is our motivation to always try to provide the service you expect to find in Airotel Hotels. We will be looking forward to your future visit. Best Regards, Nikoleta Kaneli Assistant Hotel Manager

8/10 Good

zoran

Liked: Staff & service, room comfort
Good location
View from the terrace
Stayed 1 night in Feb 2020
Response from Nikoleta Kaneli on 28 Feb 2020
Dear Zoran, Thank you for choosing Airotel Galaxy Hotel for your stay in Kavala and taking the time to share your rating about your stay. It pleases us to read that the general impression you have of us is positive. Thank you very much for the wonderful photo. We hope we meet you again in a future visit at our hotel. Best regards, Nikoleta Kaneli Assistant Hotel Manager