Bar (on property)

Reviews of Genziana

2 out of 5
Genziana
Via Colesel 16, Arabba, Livinallongo del Col di Lana, BL

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 7 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disappointed for the price.
Disappointed for the price. There is a new and old building for the hotel. I stayed in the old which was okay. The front desk noted there was a sauna but I could not use it because it was not in the price. The previous hotel I stayed at was less expensive and it was included. Towels were rough industrial towels for a kitchen not a bath. Breakfast was okay, breads were a bit stale. I think only a few people were staying at the hotel so the food was not as fresh.
Stayed 1 night in Sep 2022
Response from Verena on 4 Sept 2022
We are sorry that your experience was not very pleasant. We would like to specify that the high price was becuase you reserved a double room (for 2 people) despite being alone. The website specifies various room types (single, double, triple and suite) with different prices and descriptions of the services included. The sauna is only included in some room types but can be used for a small charge if not included in the room price. If you often travel alone, we recommend you ask directly the hotel about prices and rooms available. Very often you will have more choice and often you save money ;)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Dolomites
Average. Staff in hotel & adjoining pastry cafe could have been more friendly & helpful to the "non-Italians". The cleaning lady was the nicest person & our room was spotless. WiFi - - slim to non.
Stayed 5 nights in Aug 2019

6/10 Okay

Bbbythesea

Liked: Cleanliness, room comfort
It did the job - just.
The Hotel is fine. It,s warm dry clean in a basic sort of way. Lino flooring in public rooms, thin carpets, hard chairs, pillows filled with concrete, no lift.,The ski room is in a basement and wherever your room is it is accessed from outside. The nearest ski lift is a good 10 minutes uphill walk from the Hotel. This is NOT SKI IN SKI OUT. Breakfast is adequate, Nothing warm or cooked available. Terrible coffee from a machine. Dinner is a choice of two dishes, tasty and good sized portions. It was OK for a few days but we are unlikely to return.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Kazuteru

Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel posto in un albergo gradevole, pulito e accogliente
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal,
Stayed 6 nights in Aug 2021

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piccolo ma carino.
Hotel piccolo ben tenuto con personale gentile e premuroso. Camera dotata di un tavolo per quattro, utiile per le serate invernali, letto comodo, bagno piccolo ma dotato di tutto e Wi-Fi un po' lento. Comodo il parcheggio e la posizione in centro paese. Valida la prima colazione.
Stayed 1 night in Aug 2020

10/10 Excellent

Robertp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillo e pulito
Ottima posizione, a due passi dai servizi del paese, silenzioso e riservato, cura della pulizia e della struttura, trovato bagni nuovi e ampio spazio in camera, ha due location e noi dormivamo sopra la pasticceria (loro proprietà, ottimi dolci). A conduzione familiare sempre cortesi e disponibili. Ampio parcheggio di proprietà, consigliato vivamente per il buon rapporto qualità prezzo.
Esterno
Vista camera
Stayed 5 nights in Aug 2020

10/10 Excellent

Catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not cheap
Everything was right but if you pay what you get I would say the price is a bit too high for the hotel. WiFi unusable from the bedroom, I had to use my own hot spot.
Stayed 2 nights in Aug 2019

8/10 Good

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Il giudizio negativo riguarda soltanto la stanza ubicata al pian terreno con una porta finestra affacciante sulla strada pubblica (vi transitano auto e pedoni) ed una finestra su un cortile privato. Mancanza assoluta di privacy e quindi costretti a rimanere con finestre e tendaggi chiusi anche perché ad alcuni ospiti è stato consentito di parcheggiare le loro moto davanti alla nostra finestra.la signora gentilmente ci ha proposto di cambiare stanza ma ormai eravamo all’ultimo giorno. Credo che Expedia dovrebbe esigere informazioni maggiori sull’ubicazione delle stanze che spesso non vengono fornite.
Stayed 3 nights in Aug 2018

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono per andare a sciare.
Soluzione semplice, ma di buon livello pulita ordinata.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Terese

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
´Bra skidhotell
Utmärkt läge för slalomentusiaster. Serviceminded personal. Härlig frukostbuffe. Förvaring av skidutrustning i källaren.

8/10 Good

jacques, varages

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ne pas hésiter
emplacement idéal chambre rtes spacieuse et pour ceux qui veulent une petite restauration du soir simple mais bonne

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Peaceful overnight-
Quite nice clean nice hotel in good place. Nice staff in Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Per chi si accontenta
La permanenza in questo hotel è stata positiva, è mantenuto sempre ben pulito. L'unica pecca erano un po' i materassi scomodi.

8/10 Good

Rossat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a proximite des pistes de ski pour les skieurs
Hotel tres bien si on aime les lits avec couettes pour dormir Je suis resté qu une nuit à l'hotel car je visitais les environs. C etait au mois de juin le 1er malheureusement tout était fermé pas encore la saison d été et la saison d hiver était finieJe peux recommander cet hotel