Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stockton-on-Tees

Nice hotel, close to beachfront

Posted 23-May-2015
We had a lovely stay at the Neo. The staff were friendly, room was lovely and the breakfast was fantastic, plenty of choice catering for all tastes.
4 out of 5
Recommended
for Everyone
by A verified traveller

Single room was just the job.

Posted 18-May-2015
Single room was just the job - This is my 3rd stay at this hotel and I would recommend ear plugs if you sleep lightly as it can be quite noisy. The windows are very old and I think its a listed building so paper thin. All good though.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Jersey Channel Islands

Convenient for beach and city centre

Posted 22-Apr-2015
I stayed in the single room 3 and was a little surprised at how compact the room was. I have no idea of the sizes of twin/double room so it's hard to make any comparisons. Saying that, the room had all I needed, tea/coffee making facilities, comfy bed. The bathroom was nicely done, good shower so quite happy all in all. The two staff at reception were pleasant and welcoming, I asked to borrow an adapter for my phone which was provided. I had to leave earlier than the time breakfast was served and an early breakfast was provided. If you are looking for a resonably priced place to stay and want to be close to the beach and the city then I would recommend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Warwickshire

Excellent staff

Posted 08-Apr-2015
Great location near to the beach, lovely decor throughout the hotel. Very friendly and helpful staff, amazing breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Mar-2015
Loved my stay here! Rooms are super clean and the beds are so comfy! All the staff are really nice aswell! The breakfast was delicious and they have lots of options! Really affordable price aswell! Would go back x
5 out of 5
Recommended
for Couples
by Janefrom North Norfolk

2 night stay in Brighton

Posted 24-Feb-2015 on Hotels.com
The hotel room was lovely with a very smart en suite. The breakfast was very good too. Very nice 2 night stay would re-book and recommend the Neo
4 out of 5
Recommended
for Couples
by A verified traveller

Neo hotel Brighton

Posted 13-Feb-2015 on Hotels.com
Very good located guesthouse. Very clean, excellent service from the staff and the breakfast was fantastic. We had a room on top floor and had some disturbance from the pigeons living on the roof ! Would maybe recommend the rooms on second floor if you don't attend to wakeup very early :-)
2 out of 5
by A verified travellerfrom Cornwall

no ensuite in our room, hot water after 10 mins

Posted 04-Feb-2015
Location: excellent
Manageress gave a laboured speech about our room not having an ensuite because we didn't book through the actual hotel and use Expedia! The seperate toilet was down the corridor by the entrance door to that level of the hotel so not very nice having to dress for the toilet in case you bumped into guests on their way to and from the room. We asked the same Manager if we could book breakfast in bed and she stated okay but it would be £10 each. The paperwork in our room stated £5.00. We decided not to bother. She just looked at us without really solving the issue like we were being painful. The tv was on a stand that was so low you couldn't see it from the bed very strange set up, but then the reception was awful. We daren't go down and ask why. No telephone in the room so i'm guessing that is why we had poor reception on the tv? Our family live up in Brighton and have for many many years and this was a special treat as so many of us were getting together for a family doo. The staff and breakfast were very good. Manageress needs to rethink and try out the top room itself to get what we are complaining about here. I do understand that grade 2 listed buildings are problematic re. layout but don't charge so much and ensure what is available is spot on would be my suggestion and if you have a room like this don't book it out via Experdia and then blame Expedia.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location and great breakfast.

Posted 27-Jan-2015
No coat hooks and minimal area for storage. Great breakfast and wonderful staff. Very noisy during the night (weekends).
5 out of 5
Recommended
for Couples
by A verified traveller

Great Hotel, Great Location, Great Breakfast

Posted 16-Jan-2015
Pros: Location, Breakfast, Staff
Cons: All brill
Location: Preston Street for great food, beach, town
Highly Recommended - go and experience it for yourself...