Family Room | In-room safe, desk, laptop workspace, soundproofing

Reviews of The George Hotel

2.5 out of 5
The George Hotel
23 High Street, Battle, England

Reviews

6.2
Rating 10 - Excellent. 28 out of 194 reviews" "
Rating 8 - Good. 44 out of 194 reviews" "
Rating 6 - Okay. 55 out of 194 reviews" "
Rating 4 - Poor. 41 out of 194 reviews" "
Rating 2 - Terrible. 26 out of 194 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Roy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from EDIE on 27 Feb 2024
Thank you so much for sharing your feedback.We hope to see you again..

2/10 Terrible

Lorraine

Travelled with partner
Property is lovely room was awful worst room we have ever had at any hotel , no hot water dirty room ripped curtains paint all over the carpet , tiles falling off in the bathroom and stuck in the attic disgusting!!
Stayed 1 night in Feb 2024

6/10 Okay

Ashton

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Edie on 18 Feb 2024
Thank you so much for sharing your feedback. We hope to see you again soon.

2/10 Terrible

Jaroslaw

Disliked: Cleanliness, property conditions & facilities
No hot water tv not working
Stayed 1 night in Feb 2024

2/10 Terrible

Jemma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charged extra for the hotel having the wrong date shower was dirty furniture was falling apart and was rushed out the door as soon as leaving
Stayed 1 night in Jan 2024

6/10 Okay

Mavis

Travelled with family
Liked: Cleanliness, staff & service
Christmas weekend
Very helpful receptionist, had to change rooms due to excessive heating and the radiator couldn’t be turned off or even adjusted. 2nd room ok for temperature but the bed was very uncomfortable. Good situation in centre of Battle, all hotel was very clean and quiet.
Stayed 1 night in Dec 2023
Response from EDIE on 19 Feb 2024
Thank you so much for sharing your feedback. We hope to see you again soon.

6/10 Okay

Shane

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from EDIE on 19 Feb 2024
Thank you so much for sharing your feedback. We hope to see you again soon.

2/10 Terrible

J

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was little to like. The building has character with interesting features, like the ornate circular staircase and beams, and the ceilings are very low, glad I'm not 6'5! The price was very reasonable.
Stayed 2 nights in Nov 2023

4/10 Poor

Neal

Disliked: Staff & service
Basic and in need of a refurbishment
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Very nice for the price. Something didn’t work but they fixed it. Cold water in the bathroom faucet was very hard to work.
Stayed 2 nights in Nov 2023

6/10 Okay

Desni

Business traveller
Liked: Staff & service
Fine for budget hotel. Easy to find and good parking. Friendly staff. Room was very cold and thermostat didn’t seem to work, and tv didn’t connect to main channels due to signal issues.
Stayed 1 night in Oct 2023

4/10 Poor

David, Canterbury

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was well sited for visiting the Abbey but car park very tight, the window to our room leaked through rotten wood and did not shut (someone had tried a fix with sealant), someone had used the toilet brush because it was clearly visible on the brush, bed not great and pillows were slightly thicker than sheets, bath towels were nice and soft but no hand towel included.
Stayed 1 night in Oct 2023

4/10 Poor

rachael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the George for the Battle of Hastings weekend. It was quite last minute so we were pleased to find a room for a reasonable price. There might have been a reason why... The good: the location is great, a minute from the battle site and abbey and in a great spot on the high street close to everything. The bad: it's extremely budget. We were on the top floor up a very steep staircase – I don't recall seeing anything about accessibility when booking. Stair carpet isn't really a dealbreaker for me usually but it was absolutely filthy! Room itself was large but full of budget creaky IKEA furniture and it smelt terrible. Cheap towels, pillows and duvet. We didn't have water but after it was looked it, there was enough of a trickle to brush your teeth – just! No service to speak of – just a mobile number to call on arrival (which by the way, is round the back of the car park not through the restaurant!) As others have said, no fire escape info, no secure locks or peep hole and paper-thin walls. No food either – we went to the cafe at the end of the high street and can highly recommend that! We only stayed for a night and were in the room for probably about 12 hours max. The price we paid was a bargain and we were grateful to be able to drop our bags early, so I can't judge too harshly, but I wouldn't stay here again and would be unlikely to recommend it. If accessibility is a concern, this hotel would not be suitable.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Stayed 2 nights in Oct 2023

6/10 Okay

Michelle

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
We enjoyed our night at the hotel, parking was very limited in the area behind the hotel so would have appreciated knowing that beforehand. But otherwise it was a lovely quirky hotel to stay in.
Stayed 1 night in Sep 2023

2/10 Terrible

Eddy

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

James

Stayed 1 night in Aug 2023

6/10 Okay

Derek

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I have used this hotel on many occasions over the years and it has steadily gone down hill over that period. Major refurbishment is needed as the whole place is now tired and in need of TLC. The staff were friendly enough, but with no bar or restaurant for meals or breakfast there is a need for some investment. The site is positioned well and has only limited competition.....
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

2/10 Terrible

Charlotte

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

darren

Travelled with partner
Liked: Staff & service
No spoons. Shower was poor. Hole in wall.
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Travelled with group
The look of the bed was nice, however very dusty around the headboard and the pillows are wafer thin. On arrival we were told that are bedroom door is unable to lock from the outside, you can only lock it from the inside, so when going out, the room was not secure. The lights on the bed do not work, and not even wired in. On booking, checkout is for 11am, however gentleman on reception said checkout is 10am as they have contractors coming in to hotel. Battle has a nice quaint high street.
Stayed 1 night in Aug 2023

4/10 Poor

Melanie

Stayed 1 night in Aug 2023

8/10 Good

Veronica

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it, but will you?
If you are the sort to pick fault then dont go. If you find stairs difficult dont go unless there is a lift I didnt know about.The room we had, had any number of faults to complain about. The room has been renovated by a DIYer but it had every thing we needed including biscuits and Oh my god what a building, the staircase was an absolute joy and the room was spacious with 10ft ceilings.. The hotel is in the middle of Battle and currently having a restaurant kitted out downstairs, looks like it will be Italian food. Every thing is on the door step; pubs, shops, food, walks and sites to visit. Best of all it was an excellent price, could accommadate three adults in the room easily and available. Parking was free but if you are arriving up hill, take a wide sweep as the entrance is narrow. Thank you to all especially the reception who had the politest helpful person.
Stayed 1 night in Aug 2023

4/10 Poor

Jessica

Disliked: Staff & service, amenities, property conditions & facilities
No hot water in first room. Mould and mildew in tile grout. Only air con were noisy fans that had to stay on all night as windows painted shut. No one ever on reception, you always have to call a mobile number to receive any service. No restaurant on site, facilities very basic for the high price.
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-school, character hotel with fantastic location
The lobby where one checks-in
The lobby
The incredible spiral staircase
Stayed 1 night in Aug 2023

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with lots of character, staff were friendly and helpful
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Condition of room
Room was clean and comfortable. However, light above basin did not work, nor did soap dispenser by basin. Shouldn’t be difficult to have these checked before releasing room!
Stayed 1 night in Jul 2023

2/10 Terrible

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I had a request to be able to check in s bit earlier than the 3pm because I had a wedding to attend. The staff were very helpful and prioritised cleaning my room so then this could be achieved. The staff was very polite and helpful. I like the lovely surrounding. I souks happily stay again.
Stayed 1 night in Jul 2023

2/10 Terrible

Thirdmore

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Stayed 2 nights in Jun 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately clean, very friendly and helpful staff, comfy bed, private parking. Ok the bathroom facilities were a little tired but the shower was powerful and hot - so no complaints here. Good value for money. Great for a short stay in Battle.
Stayed 1 night in Jun 2023

2/10 Terrible

A

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
2* or less
Couldn't lock the door, all furniture chipped, ceilings stained, shower incedibly high and small with damaged doors and taps. Couldn't change the temperature. Entrance way grubby, generally smelt like cat litter. Completely overpriced. Only nice thing about this hotel was the kind man on reception. Definitely won't be returning. Really disappointed.
Stayed 2 nights in May 2023

8/10 Good

jaspal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy parking, helpful staff, and very good value for money.
Stayed 1 night in May 2023

8/10 Good

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel George, Battle
This place greatly exceeded my expectations. Lovely and clean and no noise although we were above High Street. Whoever wrote the negative comments about this hotel are full of cra..
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel we were given a choice of rooms it was very quiet even though it was on the high street. It could do with a bit of updating but for what we paid we can’t complain. Would stay here again if in the area
Stayed 2 nights in May 2023

6/10 Okay

Michael

Stayed 2 nights in Apr 2023

2/10 Terrible

Gerry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs renovating! top to bottom!!
Stayed 4 nights in Apr 2023

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all cists
Awful. There was no toilet seat or shower curtain. When we arrived there was no electricity to the room and it had to be switched on. It later tripped out leaving us in total darkness and unable to make a drink all night. There was virtually non existent hot water - a shower or bath was completely impossible. When I requested a refund because of these appalling conditions I was told “well you did book a budget room”. Even a budget room has hot water, electricity and a toilet seat. I will NEVER stay at The George Hotel again and I urge other travellers to avoid at all costs. I have photo evidence if all I have written which I am happy to share through all social media platforms available to me.
No toilet seat
No shower curtain or hot water.
Stayed 2 nights in Apr 2023

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Ground floor is currently a building site/redevelopment of original pub. However, hotel area is behind and rooms above are in keeping with the age of the building. Reception staff very friendly and helpful. Room was spacious, a little basic but very clean. Kettle, tea, coffee & biscuits provided in room. New carpet in room and newly tiled bathroom. However, bath itself needs refurbishment and older style furnishings in room. Bed firm but comfortable. Noise from old pipes kept us awake throughout night. Not hotels fault, but despite secondary window glazing a lot of noise still heard from lorries/outside traffic throughout the night. Which, if like us you’re not used to traffic noise, did disturb our sleep. However, for the price of the room this was a reasonable stay.
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The bed was comfortable. Room was very basic but acceptable although it wasn't at depicted in the hotel pictures. Convenient location and easy to find. All in all it was good value for money. Downside of the room was it was the fire escape route for that floor. Hotel could be better if it had a bar/restaurant
Stayed 1 night in Sep 2021

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

gary

Disliked: Property conditions & facilities, room comfort
Derelict style Hotel
The hotel looks nothing like the photos. When we arrived the Hotel looked derelict I wandered around the back and found a door that led through to a shabby reception. It looked like somewhere that they house asylum seekers. The room was equally grotty and very small.
Broken and epmty shower gel dispenser
Entrance area
Broken window in reception area
Reception
Stayed 1 night in Aug 2021

4/10 Poor

Terence

Stayed 1 night in Sep 2021