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Reviews of The Downs Hotel

3 out of 5
The Downs Hotel
Warren Road, Woodingdean, Brighton, England

Reviews

6.6
Rating 10 - Excellent. 82 out of 578 reviews" "
Rating 8 - Good. 191 out of 578 reviews" "
Rating 6 - Okay. 170 out of 578 reviews" "
Rating 4 - Poor. 87 out of 578 reviews" "
Rating 2 - Terrible. 48 out of 578 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sharon Jane

Stayed 2 nights in Apr 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, cheap but clean accommodation, perfect for a 1 or 2 night stay. I didn’t eat here so can’t comment on the food. Walking distance to local shops and various takeaways, petrol station just down the road and bus stop right outside. Large car park. Beautiful views of the coastline. Would consider staying here again.
Stayed 2 nights in Apr 2022

4/10 Poor

Louise

Liked: Room comfort
Disliked: Staff & service
Disappointing!
I had booked a room which included cooked breakfast. On arrival was told no chef no food. I was handed a breakfast bag containing a croissant, cereal bar, cocoa pops (i must of looked 5 years old) and half carton of milk which was warm by the morning. No apology no offer of a refund. Small towel was discoloured and shower head was rusty. All in all not impressed at all!!
Discoloured towel
Rusty shower head
Stayed 1 night in Mar 2022

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Functional room. Quick stay. Enjoyable.
Stayed 1 night in Mar 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room helpfull friendly staff good location
Stayed 2 nights in Feb 2022

10/10 Excellent

Barry

Stayed 1 night in Feb 2022

6/10 Okay

Collette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very friendly and the hotel room was quite clean but the building itself was quite run down and not particularly clean. The bedroom windows were covered in bird poo. I think it was a reasonable price for 3 people to stay there and there was plenty of car parking space but if you want a fancy hotel this isn’t it.
Stayed 1 night in Feb 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disappointed.
I booked the room late as it advertised a restaurant - not available due to staff shortages and no notification before, during or after booking. Not impressed. The room was cold - there was a second heater so that tells the story and the bathroom was freezing so that where the extra heater went. The room and bathroom condition was poor. It advertised free wifi but it was impossible to connect and I was next to the main building (pub) - not impressed. Free parking was useful. I left before breakfast which I expected but start time is 08:00 which is quite late. I would not stay here again.
Stayed 1 night in Jan 2022

10/10 Excellent

Ester

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

matthew

Business traveller
Stayed in one of the small solo rooms while travelling for business, although the staff were friendly and the breakfast very nice not much else good can be said. No evening food was being served although it was advertised online and outside The room opened to the smoking area, the loud locals can't be helped but the small blind gave little privacy. The water temperature was lukewarm at best and the door to the bathroom struck the bed every time it was opened I'm sure the more expensive rooms are fine but for a single traveller, I would avoid
Stayed 1 night in Nov 2021

6/10 Okay

Eleanor

Liked: Staff & service
Stayed 1 night in Jan 2022

6/10 Okay

andrew

Business traveller
No food at the inn
No evening food available due to no kitchen staff. No mention of this at booking, room very basic and consistent noise from something throughout the night. Breakfast was available and the guy was lovely and breakfast ok.
Stayed 1 night in Jan 2022

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing hotel, extremely friendly staff, felt so welcomed
Stayed 2 nights in Jan 2022

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay staff and owner fantastic
Stayed 1 night in Dec 2021

10/10 Excellent

Ester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good easy stay!
Good service, clean, public transport close by!!! Thank you
Stayed 1 night in Dec 2021

8/10 Good

Guy

Liked: Cleanliness, staff & service, room comfort
A pleasant surprise
Chose this hotel because of a) its proximity to Sussex University and b) the low price. My modest expectations were exceeded: the staff were really friendly and helpful, the bar was pleasant, and the room - while small and slightly shabby - was very clean. My only criticism is that breakfast didn't start until 9am on Saturday (an hour after I had to leave) so I missed starting the day with a full English.
Stayed 1 night in Dec 2021

8/10 Good

Mike

Liked: Staff & service, room comfort
Great value for money, super friendly staff and would say price point spot on. Even had a lovely sea view, which was a great surprise
Stayed 1 night in Dec 2021

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not and could not fault the Downs hotel. Was absolutely perfect for my needs. Great value for money, friendly staff, lovely cooked breakfast, and free on site parking. I regard this place as a real find and will be booking again :)
Stayed 1 night in Nov 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we have stayed here (1st in September) and will stay again when we are in the area again. Friendly and relaxed, with a great breakfast.
Stayed 1 night in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
NA
Stayed 1 night in Oct 2021

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice room great full English
Hotel was shabby from outside... An old pub which could do with updating. Room was nice and clean and modern and very comfortable. Full English breakfast was good in morning. Staff friendly. Noisy road at front so need windows shut at night. All in all a nice affordable stay thank you.
Stayed 1 night in Oct 2021

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

David, Hull

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff so nice loved my stay.
Stayed 1 night in Oct 2021

2/10 Terrible

Zoe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
When you pay for an ensuite room it isnt allt to ask to have running water and heat. Neither of qhichbi had for my entire 2 day stay. I had no running water in the shower at all. Zero and the sink tap had a cold water tap and a luke warm tepid tap. I gave up and had to boil a kettle to have a wash. The radiator was stone cold and no heat for 2 days. I was so cold i had to get under the quilt just to warm up. It was dreadful. A lady at breakfast did come to see and chexked the shower and confirmed it needed fixing and she advised me to use a communal bathroom. As a lone female traveller I would not use them as a matter of safety and especially as alcohol is served inma pub below. I paid for a bathroom and this is what i wanted. Another couple at breakfast complained that they had running water but it was cold and no heat. I cannot believe they have had the cheek to take money for another booking which I cancelled based on this exoerience. Under the consumer act they are in breach of contract and have not provided the service paid for and not to a comfortable standard. I dont enjoy writing such a negative review but sadly ive been left with little choice.
Stayed 2 nights in Oct 2021

4/10 Poor

Paul

Travelled with group
Disliked: Property conditions & facilities
No heating and no hot water
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
We needed a Hotel close to the Hospital. Fawlty Towers comes to mind. It was very adequate for us, beds comfy, staff very helpful and friendly. Breakfast brilliant when the chief turns up! Would stay there again as all the staff make it homely. Pity they were not doing evening meals.
Stayed 2 nights in Sep 2021

10/10 Excellent

d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th
Nice big room Superb breakfast Easyparking Friendly and helpful staff
Stayed 1 night in Aug 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and terrific service.
The two staff members we met were very helpful, cheerful and polite.
Stayed 1 night in Jul 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent….just what we wanted !
Excellent…..very happy, just what we wanted…..would stay again….recommended, 9/10
Stayed 2 nights in Jul 2021

2/10 Terrible

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced, under-serviced, disappointing.
Imagine arriving at a hotel and being told it's closed two days a week. No facilities, no bar, no restaurant, no breakfast and limited staff. They accepted your booking anyway and claimed you were informed of these things the time you made the booking. Well, not in such a prominent way for me to actually know. Room ok. Though no ventilation without leaving the windows open and it was a busy main road in a heatwave.
Stayed 1 night in Jul 2021

10/10 Excellent

Adedapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

kenneth

Liked: Staff & service
Stayed 4 nights in Jun 2021

6/10 Okay

Michael

Liked: Room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Brighton one night stay
It did what it said on the tin. Nights stay, reasonable place, convenient and booked with 1 day to go. Efficient really. It was not that noisy like the reviews say. It was also a beautiful view from the room we were in. We got packages breakfast in the room due to COVID restrictions but this was fine. It’s close to Brighton and Stamner park where we went with the dog, who also stayed over for an additional £5. All good really
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs!
It was clear from the outset, the proprietors have sadly neglected this business. The general condition of the building, with moss on the roof-tiles; old, worn paintwork and a very dog-eared banner for Sky sports, which should have come down years ago, were all disappointing to find.... and didn’t bode well. On arrival, I found the staff present that night to be very friendly and courteous, however. Maybe I was being over-cautious with my first impression? But unfortunately I found my room to be dirty, with an oil-filled electric heater as the central heating didn’t work and a broken stool. As I was just passing through, arriving late and leaving early I made do, but had I been visiting for a longer stay, I would have looked for somewhere else. I was disappointed with diner, the worst Hunter’s chicken I’ve experienced... the thick covering of melted cheese (about 10 to 15mm) was overkill, but the chips were good. Incidentally, this was about £4 more expensive than my previous night’s dinner at the Crab in Shanklin, IoW, which was a much better meal. Breakfast was reasonable, with a decent sausage and nicely-fried egg, but the cofffee was the cheapest instant (I work in the coffee industry and have previously worked in hotel management). I didn’t bother with the teaspoon I was given, as it looked as if it had spent the last six months on the floor after being lost behind the fridge (and the welcome message in my room spoke of enhanced Covid cleaning measures!).
Stayed 1 night in May 2021

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brighton stay
Stayed 3 nights in Mar 2021

8/10 Good

Gaynor

Travelled with family
Liked: Cleanliness
All very clean, just no reception, felt alone in the hotel.
Stayed 2 nights in Dec 2020

8/10 Good

Phill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outer Brighton visit.
Nice pleasant visit , we’re made welcome with our small puppy. Evening meal was good , breakfast not so good but breakfast bag option was good.
Downs hotel from the chip shop opposite.
Stayed 2 nights in Oct 2020

6/10 Okay

MrsH, Newbury

Travelled with partner
Liked: Cleanliness
This is a budget-ish hotel. We had a room at the front with an ensuite (extra £20) and boy! The road outside is busy and noisy! The pub itself was ok and the guys behind the bar were charming and friendly. My husband said the Harveys was good and the pinot was enjoyable too. The room was clean, the bed comfortable, the linen super soft and fine for 1 night. Breakfast was.....not served til 10am!!! I had to nip over to the local Co-op and buy a danish at 7:30 to keep us going! I also had an 'incident' at breakfast when I sat on the restaurant chair and the whole thing collapsed in 3 places. The deputy manager helped my husband pull me up (it was in a tight spot) and instead of apologising just said, 'Are you alright?' Breakfast is, in the main, ok. It does the job but with little to inspire. Reasonable ingredients, cooked not especially well and presented almost grudgingly - on the plate and by the server. For one night only, and in the event of nowhere else being available, this is (at best) an ok place but not one I would recommend. It is what it is
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

4/10 Poor

John

Business traveller
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic but friendly
Friendly service, good breakfast, room tidy but very basic and could do with a revamp, but was expected for the price. Had to use a shared toilet and shower but it was ok.
Stayed 2 nights in Sep 2020

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the covid restrictions they made it as pleasant as possible. Basic but clean and friendly staff. Worst issue by far was the quality of wine. The chardonney was undrinkable. The pinot just passable. They had a limited stock but thats not an excuse. Good wine keeps for ages.
Stayed 1 night in Sep 2020

6/10 Okay

Gabriella

Travelled with family
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020