Well placed & good breakfast, poor room. Posted 09-Nov-2011 on Hotels.com
This hotel is very spacious with well kept downstairs areas and lots of seating to meet friends or just sit and relax and have coffee/ read the paper . The restauarant breakfast was well cooked and the servce in the restaurant was friendly and fast, really good experience. The bathroom had been refurbished and was clean, unfortunately the only thing letting it down was the standard of furnishing in the bedroom which was traditional but verging on shabby and the poor upkeep & room cleaning. The walls above the bed were coated with dust , maybe left from when the bathroom was refurbished? The room phone did not work so I had to use a mobile to book a meal and the main ceiling light did not work. When we arrived and also the next morning a lot of the corridor floor area was strewn with laundry. Rooms need servicing, but I don't want to pick my way through random heaps of sheets & towels as they were thrown out of the other rooms. If we'd got a better maintained room then it would have made a big difference to the enjoyment of our visit and it was a real shame as the room position was good.