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Reviews of Hotel Una

4 out of 5
Hotel Una
55/56 Regency Square, Brighton, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 86 reviews" "
Rating 8 - Good. 18 out of 86 reviews" "
Rating 6 - Okay. 1 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike, Lancashire

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff amazing Always asking if everthing fine and is there anything they could help you with to make your stay better Breakfast excellant well presented, tasty and wholesome.Good selection as well
Stayed 2 nights in Aug 2020

10/10 Excellent

Carl, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, balcony and breakfast. Everything was made very easy, with the incredible service.
Stayed 1 night in Aug 2020

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eay decor
Lovely location and beautiful decor Really enjoyed our stay
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and super cool rooms with lush bedding and fabulous white company products.
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable and luxurious
I stayed in the Santana suite. It was spacious, comfortable and luxurious, even nicer than it looked in the photos on hotels.com. Hotel staff provided consistently excellent service. Breakfast, included in the price of the room, was consistently superb, and so filling that I wasn't hungry at lunchtime.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Una was a dream. Great location and the rooms were quaint and cozy. The staff was super friendly. Breakfast and drinks at the bar - superb! Highly recommend!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness, Central location. Spacious rooms, great service
Stayed 3 nights in Sep 2019
Response from Hotel Una Team on 20 Sept 2019
Dear Guest, Thank you for the great review! We are thrilled to hear you have enjoyed your stay with us. We look forward to welcoming you back Kindest Regards, Hotel Una Team

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous little hotel 1 minute walk from the sea
Fabulous little hotel. I had the small standard room and it was adequate for just me. It was a hot evening but there was a fan provided. great shower and very comfortable bed. Quirky artwork, and a lovely bar area. Staff were super helpful and couldn't do enough to assist. Would definitely return.
Stayed 1 night in Sep 2019
Response from Hotel Una Team on 17 Sept 2019
Dear Leigh, Thank you for taking the time to leave us such a great review. We appreciate the kind comments regarding our staff and hotel and we look forward to welcoming you again.

8/10 Good

Christopher McDonnell

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2019
Response from Una Team on 13 Sept 2019
Thank you for staying with us. We are very happy you enjoyed your stay with us and look forward to welcoming you again in the future.

10/10 Excellent

Ravi

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooom that was recently renovated. Super friendly staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art décor in the hotel was interesting. Staff were extremely helpful. Breakfast brilliant. Room very comfortable. Will definitely stay there again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great localisation, great room, good breakfast, great service
Stayed 2 nights in May 2019

10/10 Excellent

Torquill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super cool hotel in the heart of Brighton
Una is a fab, quirky hotel that is right near the seafront (bit far enough away to be quiet) with an excellent cocktail bar. Lovely rooms and excellent staff. We had an amazing time and would stay here every time we go back to Brighton.
Stayed 1 night in Apr 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We had a lovely stay and found the room very clean and well equipped for all out needs All the staff we encountered were very polite and attentive with all requests made We would definatly return for another stay however feel booking direct would have been a bit cheaper apparently
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this boutique hotel is exceptional. From its location to its ambience I only wished I could have stayed longer. Parking too is very secure and easy. I live in Australia but I would make a trip back just to stay in this hotel. Cheers
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Lovely hotel. The room was beautiful, clean and comfortable. Breakfast very nice. Location great, close to town and seafront.
Stayed 1 night in Jan 2019
Response from Hotel Manager on 23 Jan 2019
Dear Guest, Thank you on behalf of all the team, for your review and feedback. We are so happy to hear that you enjoyed your stay at Una and the service provided. Kindest regards, Michelle

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stop
Breakfast was seriously great quality as were the cocktails the night before..!
Stayed 1 night in Dec 2018
Response from Hotel Manager on 23 Jan 2019
Dear Michael, Thank you for your kind feedback. We are so happy to hear that you enjoyed your stay! Kindest regards, Michelle

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it loved it loved it, what more can I say, everything exceptional. Staff just lovely and attentive, room beautiful breakfast delicious. Can't wait to stay again.
Stayed 1 night in Nov 2018
Response from Michelle & Michaela on 6 Nov 2018
Dear Elena, Thank you very much for adorable comments regarding your stay at UNA. We are pleased to hear that you had a lovely experience with us and that you enjoyed every moment of it. We would like to thank you for your stay and we do hope to welcome you very soon! Best regards Michelle & Michaela Hotel Managers

10/10 Excellent

richard, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent from the moment of arrival, bespoke with beautiful interior design features. I would defiantly recommend this hotel
Stayed 1 night in Nov 2018
Response from Michelle & Michaela on 6 Nov 2018
Dear Richard, Thank you for very nice comments about your stay with us. We do really appreciate to read such a lovely review and we are pleased to hear that you had an amazing experience from arrival to departure. We do hope to see you in the future at UNA again! Kindest regards, Michelle & Michaela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect in every way. Thank you.
Stayed 1 night in Oct 2018
Response from Michelle & Michaela on 6 Nov 2018
Dear Nick, Thank you for your nice review. We thank you for choosing us as a ''home from home'' for your stay. Our team is proud to hear that they deliver a memorable experience to our guests. We hope to welcome you at Una soon again. Kindest regards, Michelle & Michaela

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Attentive staff, extremely stylish hotel in the heart of Brighton with easy parking. Will definitely stay here again
Stayed 1 night in Oct 2018
Response from Michelle & Michaela on 6 Nov 2018
Dear Benjamin, Thank you very much for such a lovely review. We are delighted to read very positive comments regarding your stay with us and we are happy that you enjoyed the Una experience. We do hope to welcome you at UNA again. Kindest regards, Michelle & Michaela Hotel Managers

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saturday night stay
Last minute decision to go to Brighton. Hotel Una staff were really courteous and friendly and made our stay a good one. The hotel itself was very quirky and lots of lovely touches. It was a very comfortable room and breakfast was delicious.
Stayed 1 night in Aug 2018
Response from Michaela - Hotel Manager on 6 Sept 2018
Dear guest, Thank you very much for your amazing feedback! We are happy to hear that you enjoyed your stay with us. We do hope to welcome you back very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, friendly staff, clean rooms and good location, plus an outstanding breakfast!
Stayed 4 nights in Jun 2018

10/10 Excellent

chris, hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic
I found the mattress too hard and so I asked for a duvet to sleep on, th which usually works. However, Jalena (many apologies if this is incorrect) thought that I would be too hot and had the mattress changed for a softer on that day. Now that’s what I call service. We had breakfast on Wednesday, Thursday and Friday. The first 2 were excellent. Friday’s was good but not quite as good. All the staff were great. Good location in the square opposite the BA 360 tower
Stayed 3 nights in Jun 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was soooooo nice! We arrived and had a complimentary room upgrade which was great. The room was spacious and had excellent features. The room offered great hot drinks options. The breakfast in the morning was lovely and of good quality. The bar staff were very friendly. This is one of the nicest hotels we have stayed in with lots of cool artwork and we would love to stay again. Also an excellent location, minutes from the i360 and beach! We had a great stay here.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel with a wonderful owner/manager: Jelena . I can’t say enough good things about this place
Stayed 1 night in Jun 2018

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel. Amazing staff & lovely rooms. Thanks
Stayed 1 night in Jun 2018

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent the weekend for a special occasion, absolutely perfect! Great location, staff really helpful, room excellent. Will be returning.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from the location, decor, facilities, room ans ataff - fantastic. Wr will definitley be staying there again.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Emma, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel!!!
Couldn't fault our stay, room was amazing, clean, comfortable and beautifully decorated. Staff were friendly and accommodating and the breakfast was delicious with something for everyone. Look forward to staying here again!
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Nice experience would recommend close to everything

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophisticated Sexy Seaside Treat
Great designer styled rooms with wonderful attentive staff. Good hearty breakfast of high quality ingredients

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Different Hotel in a good way
This is a lovely hotel the staff are nice and the rooms are very good. We have stayed a few rooms there and they are all pretty good. We took their cheapest room this time and it was still very good. It is a hotel that is great for quick get away, especially for couples.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Beautiful room (Lossie), very clean and quiet most of the time, this room has a view over Regency Square. Our only gripe was that there was work going on in the room above us which was very loud from 8am every day.

10/10 Excellent

Sophia , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
Amazing breakfast with comfortable rooms and a short walk to the seafront!
Response from Elena on 9 Nov 2016
Dear guest, thank your for your lovely words. Your feedback really matter to us to help us improve everyday and make your next stay even more special! Go online check our new winter offers ! We look forward to seeing you soon again! Best regards, Elena, Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brighton
Great place to stay. Quiet but really close to everything. Super clean & modern inside an old English building.
Response from Elena on 9 Nov 2016
Dear guest, thank your for your lovely words. Your feedback really matter to us to help us improve everyday and make your next stay even more special! Go online check our new winter offers ! We look forward to seeing you soon again! Best regards, Elena, Reception

10/10 Excellent

Dave, Tamworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Lovely hotel, room and staff, very friendly and helpful. Outside the hotel not so nice with homeless campers urinating in the bushes and dog walkers not cleaning up after their dogs. This is down tt the local constabulary and council to sort out though. The hotel is outstanding.
Response from General Manager on 9 Nov 2016
Dear guest, thank your for your lovely words. Your feedback really matter to us to help us improve everyday and make your next stay even more special! Go online check our new winter offers ! We look forward to seeing you soon again! Best regards, Elena, Reception

8/10 Good

David, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midweek relaxation!
The staff were very welcoming and helpful. We stayed in Santana which was very quirky but comfortable with everything we needed. It would have been helpful to have instructions for the coffee maker as we don't use one daily, and the light pull over the bathroom mirror was not obvious and took a while to locate! The in-room information could have been better - as well as how to work the coffee machine, info about in-room treatments we read about on the website etc would be useful it would also be great if the TV at the end of the bed could be linked with the TV in the lounge as we watched a DVD but couldn't get it to show in the bedroom Overall the room was very comfortable and quiet and we would have loved to have seen the other rooms! Breakfast was served quickly and was very tasty and well presented We had a lovely stay, thank you

10/10 Excellent

Jen, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend in a perfect hotel! *****
From start to finish, our stay at Hotel Una was outstanding. The staff are very friendly, the hotel is clean, warm and welcoming. We didn't use the bar as we brought our own drinks :) however I believe their cocktails are great. We stayed in the Wista room, wow - just amazing. Better than expected, so spacious and comfortable. The bed is very comfy, the pillows are dreamy and the breakfast in bed just tops it all off. We stayed for 2 nights over the weekend so cost approx £400, so not the cheapest around but honestly, it was worth it. I forgot my ring in the room and remembered when we was half way back to Kent. I received it the next working day safe and sound. I would 100% stay here again . Una - If you read this, thank you once again
Response from General Manager on 9 Nov 2016
Dear guest, thank your for your lovely words. Your feedback really matter to us to help us improve everyday and make your next stay even more special! Go online check our new winter offers ! We look forward to seeing you soon again! Best regards, Elena, Reception

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Staff were excellent. Especially the night bar man
Response from General Manager on 9 Nov 2016
Dear guest, thank your for your lovely words. Your feedback really matter to us to help us improve everyday and make your next stay even more special! Go online check our new winter offers ! We look forward to seeing you soon again! Best regards, Elena, Reception

10/10 Excellent

Una, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay
I will book a stay at this hotel again . The Staff make you feel special they are so helpful and friendly. The area is quiet. Rooms top class. Breakfast to die. This place is a little jem.
Response from General Manager on 9 Nov 2016
Dear guest, thank your for your lovely words. Your feedback really matter to us to help us improve everyday and make your next stay even more special! Go online check our new winter offers ! We look forward to seeing you soon again! Best regards, Elena, Reception