Ratings based on 935 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2015
Staff very welcoming and extremely helpful great venue nice bars and restaurants will certainly be returning in the near future
2 out of 5
by A verified traveller from Surrey

Disappointing stay

Posted 02-Aug-2015
Pros: Good breakfast choice, although quite expensive
Cons: Noise levels
Location: Reasonable location & decent shopping
Our room, despite being on the 6th floor was very noisy - all day & night there was a very noisy set of massive fans outside at ground level - didn't get much sleep all week. There was also broken glass in the corridor which we reported seeing in three different places - nobody cleaned it all up despite us reporting it. Expensive to use their phone charging boxes as well - £1.50 for 30 minutes is extortionate!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location close to everything beach, town etc

Posted 01-Aug-2015
Hotel better than expected given recent reviews. All staff friendly and helpful, room spacious and quiet.
5 out of 5
Recommended
for Couples
by A verified traveller

excellent location

Posted 30-Jul-2015
Pros: location and price
Cons: slightly slow check in
Location: good central location - 10 mins walk to the station and 2 mins from the beach
we stayed here for 1 night - we were in room 262.Bright,clean,spacious and very comfy bed - very quiet and was ideal for our small break
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Pretty building, nice staff, shame about the room

Posted 26-Jul-2015
Pros: The hotel interior is very beautiful and the pool and jacuzzi are excellent guest perks.
Cons: Free WiFi, a mini-fridge and more reasonable restaurant prices.
Location: Lots of eateries, bars and attractions within a 5-10 minute walk.
The hotel is very ornate and attractive, with marble work and luxurious carpeting. The staff were friendly and helpful. The utilities include a decent sized pool and jacuzzi, which were very enjoyable. Unfortunately the room was very standard: the shower had no curtain or guard, so the bathroom got soaked every use. There was no mini-fridge, so the hotel missed out on a tidy little alternative to room service (and I missed out on being able to chill some snacks from a nearby shop). There is also no free WiFi. For £90 a night, it seems odd to provide a pool but no Internet access! The restaurant and bar is also ridiculously overpriced (£5 for a pint). There are much swankier and cheaper eateries within a 5 minute walk, so again this feels self-defeating.
2 out of 5
by A verified traveller from London

Tired and overpriced.

Posted 20-Jul-2015
The room was small and stuffy. There is no air conditioning in the guest rooms although we were kept awake by the noise of an air conditioning unit on a nearby building. The mini bar was not stocked presumably because it was broken as one one of the two lifts serving six floors. Not worth the price. Avoid.
3 out of 5
by A verified traveller from canada

It is not a Hilton

Posted 09-Jul-2015
I arrived to be put in in a tiny room which was hot because it turns out it is not airconditioned. I complained, they moved me to the top floor. There the toilet flush, the toilet fan the aircondition, didn't work properly in addition to the wifi which was undtable because the floor was out of the router's reach. An unpleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from København, Danmark

Positiv ovarrasket

Posted 09-Jul-2015
Jeg havde før jeg tog afsted læst på tripadvisor at hotellet var et forfærdeligt sted, med ubehøvlet personale og mangelfulde faciliteter.. Men alt det blev bragt til skamme, vi havde et fantastisk ophold, personalet var ekstrem hjælpsomme og venlige og alle faciliteterne var super (pool, spa, fitness, internet etc.)
3 out of 5
Recommended
for Everyone
by A verified traveller

Classic hotel by the sea

Posted 08-Jul-2015
Pros: Staff were very friendly and helpful.
Cons: Missed having a fridge in the room and why ,just like many other hotels, do they have to charge for internet in the rooms?
Location: Smack in the middle of Brighton whichever way you turn theres something to do.
Grand hotel at first impression and must say not disappointed with the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveller

Old dame with plenty of panache

Posted 07-Jul-2015
We really enjoyed our stay at this hotel. Yes, certainly in need of some TLC, but the Brighton Hilton Metropole has bags of character and old world style. The staff were great, and happy to supply robes, slippers and chairs for our balcony (we had been promised robes and slippers when booking, but they were not in the room on arrival). The mini bar fridge was out of order, but staff tried unsuccessfully to rectify this. Provided plenty of ice for our champagne instead! The bed was sublime. Really looking forward to a return visit.