Having enjoyed many weekend breaks in New York over the last 15 years (all booked through Expedia) my daughter and I have built up a pretty fair view of a number of Midtown hotels. It would be fair to say that we have never been disappointed. However, in virtually every category, the Kitano comes out top of our list. The location on Park Avenue really could not be bettered. The staff to a man and a woman were wonderfully courteous and helpful. The style and layout of our beautiful corner twin bedded room were perfection. And a very special word of appreciation for concierge Raita who somehow managed to track down a desperately needed dentist on a Sunday morning!
This was our first time in New York and the hotel was more than we xpected. This was a special celebration and asked for a room with a fantastic view and wow did they deliver we were on 39th floor and looked on to the East River right across to Long Island. Our package included breakfast in the VIP restaurant on 30th floor - food was fab and great choice. Staff here were slow and never uttered a word. It also included hor deurves and cocktails between 5-8pm - we used this when we arrived but when we asked about the cocktails we were told there wasn't any only wine and beer. We didn't take that any further it was unimportant to us.
This hotel is a great place to explore New York from and not too unreasonable considering the quality. Delicious breakfast. Room service is expensive. Staff were very friendly and helpful and we had a great stay overall.
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