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Reviews of Hôtel de France

Hôtel de France
28 Quai Sadi Carnot, Perpignan, Pyrenees-Orientales

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 147 reviews" "
Rating 8 - Good. 60 out of 147 reviews" "
Rating 6 - Okay. 21 out of 147 reviews" "
Rating 4 - Poor. 6 out of 147 reviews" "
Rating 2 - Terrible. 10 out of 147 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for city centre
Room cleaned daily ideal location didn’t use dining area ,which looked tidy.lady on reception welcoming and helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Clive

Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip for rugby
Great location in city center. Friendly and very helpful staff. Room is basic with comfortable bed with plenty of space and air conditioning in room. Would definitely stay again.
Stayed 4 nights in Jul 2023

8/10 Good

JAMIE, WHIXLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price.
Stayed 1 night in Jun 2023

10/10 Excellent

joseph

Travelled with group
Liked: Cleanliness, staff & service
Great location friendly staff
Stayed 2 nights in Jul 2022

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to be back
Great location
Stayed 2 nights in Jul 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Th on 31 May 2022
Merci

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great locations. Room decent size for France. Host was excelent and got us a taxi in 5 minutes during a slowtime on Sunday.
Stayed 1 night in Feb 2020

8/10 Good

K

Stayed 1 night in Jul 2019

2/10 Terrible

Blanchette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very late arriving and the host came to the hotel and let us in. He provided cold drinks since we had to wait a while. He had sent an email explaining how to get into hotel but we had not checked so was very kind to do all this.
Stayed 1 night in Jul 2019

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with really friendly service. The room was large enough for a family of four. Centrally located.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is great! The people are nice. They have limited desk hours. I arrived after their hours. The hotel called me and sent me information so I had no problems in accessing my room. They are very responsive on the telephone for any questions I had after check-in.
Stayed 1 night in May 2019

8/10 Good

Gaz, Wales

Travelled with group
Liked: Cleanliness, staff & service
Great location, rooms outdated and no door to toilet. Bed comfy.
Stayed 3 nights in Feb 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we asked for
Very good friendly service
Stayed 1 night in Mar 2019

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de France
Most helpful on arrival - hotel bit run down but very clean with comfy beds. Very central and convenient, and very good value for money so would certainly recommend it
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service + a good atmosphere are so important
I realised some time ago that good service and atmosphere - to feel I am welcomed and looked after - are more important to me than comfort and facilities. However, Hotel de la France was so entirely lacking in all these things and the belligerent attitude of the proprietor just made me more and more aware of the defects in this hotel. The decor was horrible, e.g. pink paint peeling off the tiles round my tiny bath; my room was freezing cold; there was nowhere comfortable to sit. I could go on. Every effort had been made to keep costs down so that everything was a cheap and nasty as it could be. I loved the situation of the hotel but from the moment I could get in to leave my bag - it was locked up until 4pm - I met with discourtesy and lies from the proprietor who accused me of getting my booking wrong. I did not - it was he who had it wrong. I cannot recommend this hotel..
Stayed 2 nights in Oct 2018

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, room comfort
Nice central hotel
Only stayed 1 night as a stop over but the hotel was nice. Its a bit run down but this is made up for with nice staff, great location and a clean room (If not a bit rough round the edges). The room was spacious and clean, very nice for a night right in the middle of town. Parking was close by, not an issue there and cheap for overnight.
Stayed 1 night in Jul 2018

6/10 Okay

SD, England

Disliked: Property conditions & facilities, room comfort
Central location
Very central location for a short stay, with view over pretty canal. Large, basic room, very pink! Bathroom door was a plastic concertina screen & not ideal for privacy! Taxi very expensive from the station - it is walkable, about 17 minutes.
Stayed 2 nights in Jul 2018

6/10 Okay

Karin, Melbourne

Liked: Cleanliness, staff & service
Basic room, next to Castilette though.
Good location. Unknowingly was there for end of Tour de France stage. Lots of fun. Saw a music show in old city which was great. Are going back to visit castle.
Stayed 1 night in Jul 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
We only stayed in night. The hotel was very central. The receptionist was very friendly and helpful. It was a lovely quaint hotel as my previous stays had been in more commercial hotels. I would stay there again
Stayed 1 night in Jul 2018

6/10 Okay

Jane, Staffordshire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conveniently placed hotel in need of modernisation
Welcoming staff. Pleasant and helpful. Room dated. Hairdryer in fixed positioned in bedroom and mirror in bathroom. Dressing table mirror also fixed so difficult to use effectively. Excellent position for walking into town or catching buses.Restaurants and pubs short walk away.
Stayed 3 nights in Jun 2018

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fabulous , staff fabulous and very helpful will definetley stay again. Loved Perpignan.thank you

10/10 Excellent

Gus, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly city centre hotel
This is a great hotel run by friendly helpful owners with a superb city centre location right next to great restaurants and the medieval centre of Perpignan. Clean, comfortable rooms. This is not a faceless chain of hotels.
Stayed 1 night in Aug 2017

6/10 Okay

Denise

Disliked: Property conditions & facilities, room comfort
Lack of wardrobe and only a curtain to separate the bathroom from the bedroom .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bed wasn't very comfortable and decor a little tired but you pay for what you get! Very convenient for centre, transport links etc. Owners were very friendly and helpful.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Couldn't check in till 4pm as was closed so was a pain dragging bags around all day. Room clean but facilities basic (no hairdryer or tea/coffee making facilities)
Stayed 1 night in Jul 2017
Dear anonymous guest, Sorry that your stay did not go as well as you expected. In fact, the econmic rooms have minimum equipment, but on request at the reception we can meet your extra needs without supplement. Other room categories are equipped with tea / coffee making facilities, mini refrigerator, ..... Regards the management

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creepy Crawlies
We didn't stay at this hotel. We couldn't get out of there fast enough. We got to the hotel after the staff had gone home, around 8:30 pm. No problem we got the code and the key to our room. We got into the room and my son noticed a couple of little black bed crawling on the wall. We pulled back the covers and found a couple more black bed bugs in the sheets. I pulled back the covers on my bed and found bed bugs in the sheets also. We immediately left. I put a note on the front desk saying we didn't stay here because of the bed bugs. We found another hotel about a 5 minute walk from here and stayed there. This Hotel de France was old and dingy and needed a good cleaning. Do yourself a favor and find somewhere else to stay.
Stayed 1 night in Jun 2017

8/10 Good

N, uk

Liked: Staff & service, room comfort
Centrally located hotel with friendly staff
We stayed for one night after flying in to Perpignan, then travelled on to Girona the next day. The hotel is right in the centre by the castle and the airport bus stops right outside it so it was ideal. There are lots of good restaurants along the same street. We stayed in a triple room with a 3yr old and 10 month old and the helpful staff set up a travel cot. Decor is slightly dated but the room was clean and the beds are very comfy and the staff were extremely helpful and friendly.

2/10 Terrible

Tanya

Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
Cheap and cheerful, no staff around though the day, was double charged for my stay, the staff struggled to understand English and was double charged for our stay
Hello Tania and thank you for your visit. Sorry that the front desk staff could be away for lunch ... and check room facilities. I am glad that the problem of double regulation was resolved the same day. Good to you. The direction.

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, room comfort
great hotel, great location, great staff
The staff at hotel de france is always exceptionally friendly and helpful....so I keep going back!

8/10 Good

andrea , w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre locaton
Arrived at rush hour and sat Mac needed to find way to hotel around Perpignan one way system. Can park outside for off loading but then parking is on street or underground payable. Reception very friendly. Bedroom perfect and breakfast good value. Free strong wifi a bonus too

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful location by the canal!
This location is superb for access to restaurants, buses, supermarkets, shops. You can take a city bus to the train or bus station or do as we did and walk. The front desk staff was helpful and friendly. While the hotel could use some updating and freshening up in the rooms, everything was serviced well, clean and comfortable. A great stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, budget hotel
This hotel is in a great location but is very basic accommodation. Our double room was so tiny you could barely get either side of the bed and the décor and furniture is very tired. Our bed dipped in the middle which didn't bode well for a good nights sleep. The hotel was closed from 11am until 3pm which I was not told about when I booked as I specifically asked for an early check in so we ended up having to carry our luggage with us until it opened at 3pm, very inconvenient.

4/10 Poor

William, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decrepit and run-down, 19th century bathroom absolutely archaic. Absolute max 2 star rating, the cost of almost €100 was quite ridiculous .

8/10 Good

Neil, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break to perpignan
Family break to watch rugby

10/10 Excellent

john, newton abbot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yet another stop!!!
Arriving after travelling through Pyrenees on motorbike.central location, old style room balcony overlooking river good breakfast friendly helpful staff good night's sleep.ideal for exploring town.

10/10 Excellent

Andrei, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and good value for money.

8/10 Good

Gottfried, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The suggestion by the staff on day trips was very helpful. Even though only one person can speak fluent English, the other recipionists are courteous.

8/10 Good

Daz, Algarve

Liked: Cleanliness, staff & service, room comfort
Pleasant Staff
An enjoyable few days, pleasant staff,but.hotel could do with a bit of modernising.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good location
Hotel in good central location overlooking the river Ideal for touring al major sites, shopping and all restaurants which are within walking distance. Room quite small but as described so not a shock

8/10 Good

Jo, London

Liked: Cleanliness, staff & service, room comfort
Very good value for money
Very friendly and helpful staff who speak very good English

8/10 Good

Stephen, Aire-sur-la-Lys

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to Centre
The staff were faultless. The price was at the bottom end and the location central. The inevitable compromise is that the place has not kept up with the times and the room was cramped. Still for a quick stop over it may well serve your purpose. Pity Hotels.com did not make clear we were four !

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Stayed 1 night in Jul 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
En pleno centro y cerca de todo.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ana J.

Stayed 3 nights in Dec 2022

6/10 Okay

CLOVIS

Disliked: Staff & service, property conditions & facilities
Quase bom
O hotel é simples mesmo, café da manhã pago e também simples, acomodações simples agora a localização é ótima. Garagem próxima paga
Stayed 1 night in Sep 2022
Response from Th on 19 Oct 2022
merci

2/10 Terrible

Farida

Stayed 2 nights in Jul 2022