Garden

Reviews of Hardwicke Hall Manor Hotel

3 out of 5
Hardwicke Hall Manor Hotel
On B1281, Btwn Castle Eden & Blackhall, Near The Village of Hesleden, Hartlepool, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 221 reviews" "
Rating 8 - Good. 92 out of 221 reviews" "
Rating 6 - Okay. 27 out of 221 reviews" "
Rating 4 - Poor. 8 out of 221 reviews" "
Rating 2 - Terrible. 1 out of 221 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly , food good and accomodation lovely period features, would stay again
Stayed 1 night in Mar 2024

4/10 Poor

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Peter

Lovely bed and staff just didn't like how the room is joined to another room by a locked door with over guests making noise only down side to the full stay but food and service and staff were excellent
Stayed 1 night in Feb 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming and the food was excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Russell

Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

6/10 Okay

Charles

Stayed 1 night in Aug 2023

6/10 Okay

Keith

Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Stayed 1 night in Jul 2023

8/10 Good

Pippa

Stayed 1 night in Jul 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff who were very helpful. Good size room
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 3 nights in Jul 2023

8/10 Good

lee

Liked: Staff & service, room comfort
One night stay
Enjoyed a one night stay with the wife couldn't complain for the price including a good breakfast , the hotel is a little dated but didnt really bother us
Stayed 1 night in Jul 2023

8/10 Good

margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A historic hotel with an old world feel. Everywhere was immaculately clean and the staff were very welcoming and attentive. Our room was large and quiet. The food (dinner and breakfast) were really good. Will stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
A beautiful old manor house, staff extremely friendly,food was delicious, rooms lovely will return & recommend.
Stayed 1 night in Jun 2023

10/10 Excellent

Scott

Stayed 1 night in Jun 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The heritage & meal’s amazing

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location
Stayed 1 night in Jun 2023

10/10 Excellent

Emma

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was included in the price, full cooked as well as gluten free and vegan options. Selection of cereals available as well as toast, croissants E.t.c. They accommodated us very well, 2 adults travelling with 3 small children. Our room was spacious and clean. Staff were all very inviting and pricing’s were reasonable, would recommend and would like to stay again in the future 😃.
Stayed 1 night in May 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, room comfort
Let down by a raw banger & raw tomatoes
Overall a nice stay but my complaint about the lack of a properly cooked sausage didn’t get an adequate response- telling a chef isn’t the same as - can I replace it with a cooked one! Also grilling a tomato is easy but was unfortunately beyond the capability of this chef. Why does bacon have to be so hard? 2nd day couldn’t take the risk I had the veggie breakfast- actually the sausage was nice but the lack of fried potatoes substituted by 2 very small hash browns (very insipid colour) was also disappointing. Again the tomatoes hadn’t spent any time under a grill. Very few guests for breakfast that day too
Notice the colour of the sausage- how is that grilled? Bacon had to be wasted too 🙁
2 quite raw tomatoes but the veggie sausage had good depth of flavour and a great texture 🙂
Stayed 2 nights in May 2023

10/10 Excellent

Jake

Stayed 1 night in Apr 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great food and very friendly staff. Rooms fairly basic but good value for money
Stayed 1 night in Apr 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food Very welcoming
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy rooms
The staff are friendly and the setting is beautiful. The problem I experienced was noise bleed from the adjoining room. A couple and 2 very noisy dogs. The dogs barked every single time I walked anywhere in my room followed by the owner swearing loudly at them. The lack of noise insulation meant I could hear their conversation bleeding through the wall and I’m sure they could hear me on the phone. It didn’t feel especially private. I was woken up at 3.30am by the dogs barking again with the owner swearing at them loudly. It made what could have been a comfortable stay in an interesting place very uncomfortable and not restful at all. If the rooms can’t be insulated for sound then dogs should be housed away from other guests.
Stayed 1 night in Feb 2023

10/10 Excellent

Colin

Stayed 1 night in Feb 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, room comfort
Excellent staff, wonderful nights stay
The staff are friendly, informative, and couldn’t do enough for you! It’s a little dated but I like that with such an old building. It gives it character. Advice, please render the wall by the car park…it does look unsightly.
Stayed 1 night in Jan 2023

10/10 Excellent

shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Stuart

Stayed 1 night in Nov 2022

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
We were there for a wedding. Small, period Hotel - week kept. Quiet. Owner and staff were very helpful (with local knowledge). Breakfast was best we had had (ever, I think) -service with a smile & perfect poached eggs every time! Would highly recommend.
Stayed 2 nights in Sep 2022

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay! Will come back
Food was awesome!
Stayed 1 night in Sep 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Lee

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Stayed 1 night in Aug 2022

10/10 Excellent

liam

Stayed 1 night in Jul 2022

10/10 Excellent

Aude

Stayed 2 nights in Jul 2022

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colin at the Manor
Peaceful location, nice grounds, well kept old Manor, pleasant and helpful staff, cleanliness of hotel and room, great food and facilities.
Stayed 1 night in Jul 2022

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, room comfort
Good value,ok for short stay
Food good,friendly staff.A bit of a musty smell about the place.
Stayed 1 night in Jun 2022

10/10 Excellent

Andrew

Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Stayed 1 night in May 2022

8/10 Good

nicholas

Liked: Cleanliness, staff & service, room comfort
Fabulous venue.
What a beautiful manor house. Setting is outstanding and would make for a great wedding venue. Staff are beyond friendly and supportive and they are all pet lovers not pet friendly. The only negative is the bathroom suite was dated and the shower didnt work, but im sure if i had reported it they would have moved us. It just means i could share a bath with my loved one.
Stayed 1 night in Apr 2022

10/10 Excellent

John

Stayed 1 night in Apr 2022

6/10 Okay

John

Stayed 1 night in Apr 2022

10/10 Excellent

Gregory

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and the staff were so friendly and helpful .
Stayed 2 nights in Mar 2022

10/10 Excellent

Mick

Stayed 2 nights in Jan 2022

8/10 Good

Julie

Stayed 1 night in Feb 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and food friendly and helpful staff
Stayed 1 night in Jan 2022