Hilton 5 Star Hotel... Everything you would expect....easy check in check out... Needs a more reasonably priced wine list in the bars and restaurant ... By South African Standards. Need to offer free parking to residents.. Or at least a one off daily charge...
This hotel has retained the old world colonial charm with dark wood and marble floors. This hotel has character. The staff are friendly and are well informed as to good tourist destinations. We were warned not to venture very far from the hotel due to safety issues. Visitors should be aware that this hotel is situated in the CBD area on the sea front where the 'black' population live. There is a strong police presence on the sea front. Must have a guide to visit any tourist attractions in the CBD for safety.
It was a difficult time as I had travelled from the U.K. to attend a family funeral. I wanted a place that would look after us during this difficult time. I am happy to say that on all levels : the grand beauty of the colonial hotel, pool, ambience, dining on the outside terrace over looking Durban, 5 star food and amazing service from the staff. Jean - Francois and his team were exceptional in meeting our needs and requests. I am very grateful for their understanding, professionalism and superb service. Our family would like to say a Big thank you to all the staff and hope to return under better circumstances in the future.
Stayed on 2 separate occasions and had great experiences both times! All of our requests were responded to perfectly, and with a smile. I was traveling with friends and we had 2 rooms (4 rooms total). Each room was different, comfortable and quite luxurious! There are plenty of private sitting areas, indoors and outdoors, and great views of the city, Indian Ocean and beautiful lush foliage. Totally relaxing!
The room was comfortable and well-presented. The guesthouse is in a quiet area, although there are some shops and cafes about 15 minutes walk away. Staff were helpful, and were able to arrange transport through a local taxi company.
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