Stayed on 2 separate occasions and had great experiences both times! All of our requests were responded to perfectly, and with a smile. I was traveling with friends and we had 2 rooms (4 rooms total). Each room was different, comfortable and quite luxurious! There are plenty of private sitting areas, indoors and outdoors, and great views of the city, Indian Ocean and beautiful lush foliage. Totally relaxing!
It was a difficult time as I had travelled from the U.K. to attend a family funeral. I wanted a place that would look after us during this difficult time. I am happy to say that on all levels : the grand beauty of the colonial hotel, pool, ambience, dining on the outside terrace over looking Durban, 5 star food and amazing service from the staff. Jean - Francois and his team were exceptional in meeting our needs and requests. I am very grateful for their understanding, professionalism and superb service. Our family would like to say a Big thank you to all the staff and hope to return under better circumstances in the future.
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