This hotel has retained the old world colonial charm with dark wood and marble floors. This hotel has character. The staff are friendly and are well informed as to good tourist destinations. We were warned not to venture very far from the hotel due to safety issues. Visitors should be aware that this hotel is situated in the CBD area on the sea front where the 'black' population live. There is a strong police presence on the sea front. Must have a guide to visit any tourist attractions in the CBD for safety.
Despite my original disappointment with their lack of tourism knowlege, the hotel was overall better than expected. I got a beachfront room with two beds (it was just me!), TV, lovely bathroom, safe, etc for a great price. Staff was friendly, food was good. Highly recommended.
It was a difficult time as I had travelled from the U.K. to attend a family funeral. I wanted a place that would look after us during this difficult time. I am happy to say that on all levels : the grand beauty of the colonial hotel, pool, ambience, dining on the outside terrace over looking Durban, 5 star food and amazing service from the staff. Jean - Francois and his team were exceptional in meeting our needs and requests. I am very grateful for their understanding, professionalism and superb service. Our family would like to say a Big thank you to all the staff and hope to return under better circumstances in the future.
The lady at the hotel were very friendly and very accommodating. They actually went over and beyond to help me and my friend staying there. Giving us all the information we needed help us during our stay with them. They are also some residents there as well which were lovely to talk to and also helped us out a great deal too. Thank you to you all at Parkview Hotel.
Hilton 5 Star Hotel... Everything you would expect....easy check in check out... Needs a more reasonably priced wine list in the bars and restaurant ... By South African Standards. Need to offer free parking to residents.. Or at least a one off daily charge...
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