Ratings based on 657 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Exceptional hotel! Exceptional Customer Service

Posted 27-Mar-2015
Had to make a last minute reservation in an environment of limited availability. This hotel was amazing and treated my one night stay like I was a regular customer. I will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Fantastic hotel with friendly, helpful staff

Posted 16-Mar-2015
Pros: The staff, the outside patio area, the room - everything!
Location: Perfect location for the city or Georgetown and the C&O Canal. There is a metro st 5 mins away although we found walking the best way to see the city
Brilliant 4 night stay. Hotel staff very friendly and helpful, nothing was ever too much bother for them. They were very knowledgeable re the sights and travel options within the city. We made use of the complimentary touring bikes which we used every day to see the stunning sights of Washington. Outside patio area was a delightful place to sit and refuel before going out on the bikes again!! Would definitely recommend this hotel and would love to go back very soon.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nyc

Great Georgetown Hotel

Posted 05-Mar-2015
This is one of the top DC hotels. Beautiful from top to bottom. The rooms are exquisite. The staff is the friendliest, from valet to front desk. If you workout they have a real fitness center. You simply can't find anything to complain about.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom RVA

Nice hotel close to historic district in Wash DC

Posted 17-Feb-2015
Great experience. everything we needed was there. All services were great.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NJ

Great facility and accommodating staff.

Posted 16-Feb-2015
Valet was very nice about watching your car, and the front desk was more than accommodating. They allowed me to check in at 9 am since I came from New Jersey and got in town early. As for one who loves bathrooms, this one has your basic tub :( . Other than that, excellent all around!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlottesville, VA

Awesome

Posted 19-Jan-2015
We are frequent visitors to DC - one of our daughters lives there. We often stay at "boutique" hotels, e.g., Kimpton. I wanted to try something different so we stayed at the Fairmont. It was great. Extremely polite and friendly staff - from doormen to reception to housekeeping. Beautiful property with very comfortable room. Slight peeve on internet - one needs to join (free) the - I think it's called the President's Club - and then it's free. Overall, we really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay!

Posted 19-Jan-2015
Pros: Room and lobby.
Location: Close to Georgetown.
Friendly staff. Great lobby. Large spacious room with atrium courtyard view. Great breakfast at Junipers. Plan to stay again on next trip to DC. Close to Georgetown.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2015
Hotel was very comfortable. Staff was very accommodating.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco CA

Ideally located

Posted 03-Jan-2015
Pros: location, amenities.
Cons: Room service menu is outrageously expensive. only ordered once because of that.
Location: It's a pretty easy walk to just about everywhere from the mall and museums to Georgetown to Adams Point.
This is a super centrally located hotel with ease of access to Georgetown and Adams Point. We were able to walk or take metro for most of our stay. The room is spacious, clean and updated. The Christmas displays in the lobby and restaurant areas were pleasant and tasteful. The staff, including front desk, doormen and cleaning staff were all friendly and accommodating. The gym was better than any hotel gym I have ever used!!!! I would totally stay here again.
5 out of 5
Recommended
for Families
by thomas lfrom New Canaan

Great Stay

Posted 31-Dec-2014 on Hotels.com
We had a great time. The hotel catered to families. The neighborhood gave us easy access to all the sights and yet was a 5 minute walk into the heart of Georgetown. A great way to spend a few days around Christmas with the whole family.