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Reviews of Hotel Bigallo

3 out of 5
Hotel Bigallo
Vicolo Degli Adimari 2, Florence, FI

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 439 reviews" "
Rating 8 - Good. 189 out of 439 reviews" "
Rating 6 - Okay. 49 out of 439 reviews" "
Rating 4 - Poor. 21 out of 439 reviews" "
Rating 2 - Terrible. 9 out of 439 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location, location, location. Literally steps from the Duomo. We had a queen bed and a twin. The queen was up in a loft and wasn’t very comfortable. The staff was very nice and very helpful. Breakfast in the mornings was basically continental but served its purpose. Easy check in and out.
Stayed 2 nights in Oct 2023

8/10 Good

Tsvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Close to train station and steps from cathedral and Bell’s tower. The clerks were friendly. Missed the convenience of being able to make coffee/ tea in the room. Coffee was not available for purchase either! No iron available.
Stayed 2 nights in Jun 2023

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee spot
The hotel is in a fabulous location. Right in the heart of everything. Its off a small side street so it quiet too. Very comfortable beds and verybclean. Its old. Its not a boutique hotel. Its great value. In a great location with great staff. Highly recommended
Stayed 2 nights in Jun 2023

8/10 Good

Julie

Stayed 1 night in May 2023

8/10 Good

David, Collingwood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for many Florence highlights. Good breakfast included. The bells from the Giotto bell tower and nearby Duomo could be bothersome but great alarms.
Stayed 2 nights in May 2023

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located about 15 minutes walking distance from the train station, which is the main port of coming and leaving Florence. It was not too bad for us to walk over in a wet day with drizzles. I had to use my phone to navigate my way to find the hotel. It is located on a very hidden street - hard to find without GPS guidance. The hotel is very small and quite old. My room is very small, that could be because I booked the cheapest type of room. Staff was very pleasant, beds were so so, breakfast not impressive. I may choose a different one next time. But overall, I did not have bad experience with this vendor.
Stayed 1 night in May 2023

8/10 Good

Farzin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Super clean room and hotel, very polite and helpful staff, great location and view, very good breakfast that was included Cons: wifi was very weak, there was no safe box in our room as it was being replaced, hard to sleep at night because of outside noise as the hotel is in busy area, sometimes there was no hot water in bathroom.

10/10 Excellent

Lambert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right beside the Duomo. Every major museum was walkable.
Stayed 3 nights in May 2023

6/10 Okay

Audra

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and the reception and breakfast staff were good! However, the rooms are not soundproofed,and they do not have laundry facilities as advertised. We were kept awake by the man snoring in the next room all night. You can also hear the street noise very well. While the view of the Duomo was great, the noise was too much. The hotel also does not have decent wifi, so connectivity was an issue for our stay. We had to go to the lobby and connect through our phone's service, which was also very limited in the room.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jeannette Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the lobby windows was spectacular!
Stayed 2 nights in Apr 2023

10/10 Excellent

Donna

Stayed 5 nights in Mar 2023

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
What an absolutely perfect little hotel in an amazing location. Directly across the way fromThe Duomo. Wonderful breakfast and pleasant professional people working at the desk. Would definitely stay again
Stayed 3 nights in Mar 2023

8/10 Good

Tammala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property has the most AMAZING location. The stairs to checked into the room are difficult. But we were checked into a lovely room with a sensational view of the Duomo and Piazza just outside our window. The breakfast could be better, it’s more of a morning snack, but the staff’s courtesy more than makes up for it! The location is walkable to everywhere. We would just take a stroll and be at a tourist attraction before we knew it. I would definitely stay there again!
Stayed 3 nights in Mar 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel perfectamente ubicado con un servicio cálido y muy amable, en todo momento nos sentimos muy bien atendidos, recomendado

10/10 Excellent

melania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Duomo.
The hotel was right next to Duomo so location was on point. The hotel has small elevator (typical in Europe) as reception and rooms in 3rd floor. The service both the front desk and the breakfast buffet were very helpful. Typical Italian breakfast and it was good.
Stayed 1 night in Jan 2023

10/10 Excellent

Rebecca

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Bring a set a headphones to sleep with if you come during a holiday. But our room faced the Duomo square so it is completely acceptable. Kids and I had a blast! Extremely nice staff and good breakfast.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient spot, just outside the Duomo but being a busy section of Florence, it was also quite noisy at times. Our room was clean and maintained and we had a large bathroom that looked to be renovated in the last few years. There was a step down from the bedroom to the bathroom and that was a little dangerous if you had mobility issues or needed the bathroom at night. The staff was friendly and receptive and looked after whatever needs we had.
Stayed 3 nights in Oct 2022

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to everything. The hotel is right next to the duomo, you can hear the bell ring everytime. Room was clean and spacious. The windowsxand drapes keep the room quiet.
Stayed 3 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Paul

Stayed 1 night in Aug 2022

10/10 Excellent

Kristine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Self-serve Breakfast buffet included in price was fresh. I could see the duomo ffom my window. In the center of toen. But wuiet st night. Very good value.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, steps away from the Cathedral! We were able to walk to all major locations withing minutes. The room was large and accommodating. The staff were friendly and helpful. The only negative is that we were having issues with the air conditioning but the staff were as helpful as they could be.
Stayed 2 nights in Jun 2022

8/10 Good

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a fantastic area! Loved having a bathtub option for the first time in our trip. The only real “problem” was not a lot of breakfast options for people with food allergies. This was not such a big deal due to a grocery store not that far away.
Stayed 1 night in Jul 2022

8/10 Good

Paul

Travelled with family
Liked: Room comfort
Getting a car to this hotel is nearly impossible. You have one way streets, ped zones, roads completly closed due to construction. Hotel is next to doumo that is why, great location for traveling by train. Ticket for ped zone is in 100s of euros. Rooms have modern bathrooms but rooms are quite beat up.
Stayed 3 nights in Jul 2022

4/10 Poor

Leslie

Disliked: Amenities, property conditions & facilities
This is the worst hotel I have ever stayed at. The only thing it has going for it is the location. You cannot beat it - you can literally see the duomo from your window and there are a ton of shopping and eating options around. The property itself though leaves MUCH to be desired. The banister on the staircase is lose, be careful hanging onto it. The elevator is extremely small and very uncomfortable to get in and out of as there is a pretty big step just outside of it. The property is not quaint/charming, it's simply old and not very clean. The furniture in the room is dated and very cumbersome - serves no purpose at all. The hangers are all mismatched and some were broken (how much can this possibly cost to replace???). You literally have to turn your room key to the front desk every time you leave the property. They do however keep your ac on while you're away. We literally moved our beds so they could face the ac. Beds/pillows were comfortable. Shower floor is slippery. Breakfast is decent - no ice though. The girl who helped us checking out was a bit rude. We asked to leave the luggage to pick up later - she said sure "follow me" - we thought she was leading us to a safe room - nope...literally five steps away to the hallway. We asked if bags were safe there - her response: "you can take them with you if you prefer". Will never stay there again no matter how great the location is. Options abound in the area. Shop around.
Stayed 3 nights in Jun 2022

8/10 Good

Tingting

Travelled with family
Liked: Cleanliness, staff & service
Location is very good, super convenient to a lot of places as stated in the hotel details. Staff was very nice. There were a few things we didn’t like: 1) the elevator is really small and it was a bit tricky for us to squeeze in one big and one small luggage and 2 people. There are a few steps to get to the elevator, so if you have a big luggage like we did, the whole getting luggage in and out can be very frustrating. 2) I would not say the A/C didn’t work but it was apparently not effective. It was still quite warm at night and we didn’t even need a sheet for sleep. It was at the border line of uncomfortably hot. 3) since it is at an excellent location you can hear the church bell ring, which was not a big problem for us. 4) Bathroom shower was ok but compared to other hotels we had stayed in Italy the water pressure was not strong.
Stayed 2 nights in Jul 2022

8/10 Good

Anahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Ming Wei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely Italian charm. Try to get a room facing the street so you can see the Duomo. So close you can almost touch it. Only con was that there was not a mini fridge in the room. It would have been nice to pack it with cold water, especially in the summer heat. And the wifi signal was weak so be sure to get a data plan. Staff was very friendly and the bed was very comfortable. I would definitely stay there again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the side of the mighty Duomo. If you are lucky you can see it from your window. You can see it from the lobby, perfect picture. The staff is extremely helpful and nice. Breakfast is basic but served by a lovely lady, with passion and care.
Stayed 2 nights in Jun 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Danilo

Stayed 3 nights in Jun 2022

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bigallo was right next to the Duomo. It was easy to walk to almost all of the attractions of Florence. We stayed in one of their smaller rooms. We had everything we needed. Although breakfast is provided it was very simple. I wish I hadn't forgotten my cheese in the refrigerator.
Stayed 3 nights in May 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fast check in. Clean room. Very basic but great deal for what it is... a place to clean up or rest while visiting Firenze
Stayed 1 night in May 2022

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Lovely old charm hotel directly next the Duomo, get a room with a view, it’s worth it! Comfortable bedroom, bathroom a bit impractical but all in good working order and clean. Simple breakfast.
Stayed 3 nights in May 2022

10/10 Excellent

Pastor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Omb, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Good service, spacious bathroom, good breakfast. Hotel entrance is on the third floor. Small elevator good for two people with one suitcase each.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Comfortable and clean. Good breakfast.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right near Duomo
Lovely rooms with firm beds and good breakfast in a convenient location. For some rooms, the sound of the cathedral bells is louder than in others.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
You cannot beat location, and the views that come with it. Views over the Duomo from my room were breathtaking. My room was beautiful, on two levels, maybe not ideal post marathon, but ok. Breakfast rather basic, but sufficient. Staff was kind and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Kar chung

City Centre
So far so good.
Stayed 2 nights in Oct 2019

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect
Location location location. An easy 15min walk from main train station. Remember to ask about duomo view when booking otherwise you’ll get the back streets. Room wasn’t noisy even though the duomo is right in front. Will come back and stay here.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with very helpful staff. Room was kept very clean.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Good location. Reception is very hard to find. No signs at the entrance. The reception is on the 4th floor. Signs would have been very helpful.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, staff is excellent, can’t wait to go back I won’t even look at another place , this is where I stay in Firenze period.
Stayed 4 nights in Sep 2019

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location Location Location!
Stayed 3 nights in Sep 2019