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Reviews of Bella Vista Motel Dunedin

4 out of 5
Bella Vista Motel Dunedin
704 Great King St, Dunedin, Otago

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 199 reviews" "
Rating 8 - Good. 76 out of 199 reviews" "
Rating 6 - Okay. 26 out of 199 reviews" "
Rating 4 - Poor. 10 out of 199 reviews" "
Rating 2 - Terrible. 3 out of 199 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was comfortable an relaxing
Stayed 2 nights in Oct 2023
Response from Robyn on 19 Nov 2023
Thank you Alan

10/10 Excellent

Jason

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Robyn on 14 Oct 2023
Thank you Jason. We hope to see you again

10/10 Excellent

Tatiana

Stayed 1 night in Aug 2023
Response from Robyn on 8 Aug 2023
Thank you so much

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place friendly staff and dog
Stayed 1 night in Jun 2023
Response from Robyn on 30 Jun 2023
Thank you. Hope to see you again

8/10 Good

Russell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2023
Response from Robyn on 29 Apr 2023
Thank You Russell

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, convenient, quiet.
Stayed 1 night in Mar 2023
Response from Robyn on 27 Mar 2023
Thank you Maxine

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we wanted. Idea location and friendly.
We stayed for 2 nights to explore Dunedin.
Stayed 2 nights in Feb 2023
Response from Robyn on 15 Feb 2023
Thank you Sheila - we look forward to seeing you again

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was spacious and clean, and it was handy to everything. Lots of places to eat within walking distance.
Response from Robyn on 31 Jan 2023
Thank You Jennifer

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly (so grateful)
Being pet friendly made our stay in Dunedin so pleasant. The hosts were so obliging and helpful. Will definately be staying again.
Stayed 2 nights in Dec 2022
Response from Robyn on 9 Jan 2023
Thank you Andrew

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service
kitchen tap was loose, no conditioner in bathroom, toilet paper must have been the cheapest possible.
Stayed 6 nights in Oct 2022
Response from Robyn on 20 Oct 2022
Thank you for letting us know that your tap was loose. We go around regularly and check them as they constantly get loose and now we know that the room you were in is loose we will get that corrected straight away. As for the conditioner we supply a shampoo/conditioner mix. And yes you are correct about the toilet paper - we have been in touch with our supplier about this, it appears to be a bad batch and this is being rectified. Do hope we get to meet you again.

6/10 Okay

Dean

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2022
Response from Robyn on 1 Aug 2022
Thank you for your review

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and comfortable
BellaVista chain always a reliable go-to. Smallish room, clean and comfortable. Warm welcome from Mac the Terrier.
Stayed 1 night in Jul 2022
Response from Robyn on 19 Jul 2022
Thank you for your review - pleased you like staying with Bella Vista

10/10 Excellent

Jill

Liked: Staff & service, amenities, property conditions & facilities
Friendly clean comfortable warm
Stayed 1 night in Jun 2022
Response from Robyn on 30 Jun 2022
Thank you for your kind review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very convenient venue for our party at Umbrellos. Appreciated having our taxi ordered for us. Had trouble connecting to wifi
Stayed 1 night in Nov 2021
Response from Robyn on 1 Jan 2022
Pleased you enjoyed your stay

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation. Friendly, clean and welcoming. Our kids loved the friendly doggy.
Stayed 2 nights in Nov 2021
Response from Robyn on 7 Nov 2021
Thank you for your kind review. We look forward to seeing you again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We phoned ahead as were going to arrive late. Had heater turned on for us and offered milk for the fridge. Were no issues. Tidy, clean, comfortable and warm. Just what we needed.
Stayed 1 night in Aug 2021
Response from Robyn on 17 Aug 2021
Thank you for your kind response

8/10 Good

Jill

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Robyn on 9 Jul 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm,clean and comfortable Handy to town and the Stadium
Stayed 1 night in Jun 2021
Response from Robyn on 8 Jun 2021
Thank you for your kind response

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice and clean and comfortable
Stayed 2 nights in May 2021
Response from Robyn on 25 May 2021
Thank you for your kind review. We look forward to seeing you again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at other Bella Vista motels but felt this one needed updating.
Stayed 3 nights in Apr 2021
Response from Robyn on 13 Apr 2021
Thank you for your thoughts. We have been updating these units for 4 years and still have some way to go

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super comfy beds, smart tv so was able to use netflix so great for my children. Gorgeous wee meet and greet dog
Stayed 2 nights in Apr 2021
Response from Robyn on 4 Apr 2021
Thank you for you kind review. We look forward to seeing you again

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dunedin Trip
Amazing hosts along with their cute wee dog Mac. The motel is in a good location to walk into town or to the botanic gardens. The room had everything we needed and was really clean.
Stayed 2 nights in Mar 2021
Response from Robyn on 16 Mar 2021
Thank you for your great review. We look forward to seeing you again

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit small but clean and tidy :)
Stayed 1 night in Oct 2020
Response from Robyn on 3 Nov 2020
Thanks for your positive feedback. You must have been in one of our compact units - try a superior next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean. Good locality fir us- within walking distance of Forsyth Barr as we were attending a Rugby game
Stayed 1 night in Jul 2020
Response from Robyn on 5 Jul 2020
Thank you for you kind review. Come again for the next rugby match on the 2nd August

8/10 Good

Jennifer, Cromwell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pet friendly, perfect for a short stay.
Stayed 2 nights in Jun 2020
Response from Robyn on 16 Jun 2020
Thank you for your review. We hope to see you in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the close proximity to my family, down town in walking distance, cleanliness of room.
Stayed 4 nights in Nov 2019
Response from Robyn on 30 Nov 2019
Thank you for you kind review. We look farward to seeing you again

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a nice place to stay, it suited our needs for my stay in hospital
Stayed 2 nights in Jul 2019
Response from Robyn on 31 Jul 2019
Thank you for your kind review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, clean & tidy, nice and warm room. Hope to be back again next month.
Stayed 1 night in Jul 2019
Response from Robyn on 11 Jul 2019
Thank you your great review. We look forward to seeing you again next month

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Robyn on 4 Jun 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Robyn on 30 Apr 2019
Thank you for your wonderful response

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Robyn on 7 Apr 2019
Thank you for your great review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the stadium and a pleasant walk tonthe octagon
Stayed 1 night in Mar 2019
Response from Robyn on 12 Mar 2019
Thank you for you kind response

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Robyn on 7 Apr 2019
Thank you for your great review

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was made perfect particularly because of the hosts, Robyn and Garry the perfect hosts. Thank you very much.
Stayed 1 night in Feb 2019
Response from Robyn on 19 Feb 2019
Thank you so much for your kind review. We look forward to you coming again

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception could not provide receipts for 2 rooms. Said booking made thru Expedia......the reason
Stayed 1 night in Feb 2019
Response from Robyn on 9 Feb 2019
Hi there, Thank you for your comment. As I explained to you when you asked for a receipt - You had already paid Expedia - Expedia then deducts their commission and that is the amount we take from the Expedia Virtual card. It is not the amount you will have paid Expedia. Therefore in this instance you will have to use the receipt that you will have received from Expedia when you made the booking. I do hope that this helps. Cheers Robyn

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average
Was Ok. Average for price paid.
Stayed 1 night in Nov 2018
Response from Robyn on 4 Dec 2018
Thank you for your response. I hope you enjoyed your time in Dunedin

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Robyn on 22 Oct 2018
Thank you for your kind review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not much to like really. Very small with limited space for luggage. Two people unable to pass at end of bed. No hair dryer. Over last 2 years have stayed at many motels throughout NZ. Bella Vista one of the most expensive and most disappointing. No more Bella Vista's for us!
Stayed 1 night in Oct 2018
Response from Robyn on 25 Oct 2018
Sorry you were disappointed with our rooms, the room you were booked in is a compact unit and the hair dryers are in the draw. Please do try again

10/10 Excellent

Dee, Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room that is pet friendly. Great news. Also very central and hardly any road noise. Thank you
Stayed 1 night in Sep 2018
Response from Robyn on 3 Oct 2018
Hi Dee Thank you for your kind review. We will see you again next time you are in town Cheers Robyn & Garry

10/10 Excellent

Jeanette, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with everything you need closeby, even CBD. Close to Forsyth Barr stadium and dog friendly. Our little chaps really loved it. Thank you
Stayed 2 nights in Sep 2018
Response from Robyn on 26 Sept 2018
HI Jeanette. Thank you for your kind response. We look forward to seeing you again

6/10 Okay

Doug, Christchurch

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tired decor - needs an update to modern fittings. Bed was comfortable, and heating was fine.
Stayed 3 nights in Sep 2018
Response from Robyn on 26 Sept 2018
Hi Doug. You are so right. We have been here 20 months and have upgraded many things - the decor is next. We look forward to seeing you in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great staff. Fridge just a tad loud at night so could do with a plug pull!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly southern hospitality
Incredibly flexible and helpful at a busy time of their season. Thank you.
Stayed 1 night in Feb 2018

8/10 Good

David, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to spend in Dunedin
Room was tidy and clean. Staff were friendly and helpful. Location is very close to park, and the botanical garden. Experienced a not pleasant moment at night when it was very hot, no air circulation. So I had to open the door and windows. However there were some people smoking and the smoke went inside the room. There were children inside, so I had to close the doors. Must restrict smoking in the hotel area!
Stayed 1 night in Jan 2018
Response from Robyn on 31 Jan 2018
Thank you for your response. All units have a fan/heater in the room. We have taken note of your comments regarding smoking and will reconsider smoking areas.

10/10 Excellent

Claire, christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Comfortable rooms. Plenty of parking. Quiet rooms
Stayed 1 night in Oct 2017

2/10 Terrible

Jane, BL

Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
Pay a little more and go somewhere else. Cheap is cheap

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant accomadation- near the Uni-
it is a pleasant place to stop- nice hosts and warm and tidy

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy, handy and a good sleep was had.
This Motel has recently changed owners. The new owners are very friendly, pleasant and very obliging and having lived locally for many years and know all about Dunedin and its surrounding area. They are keeping the maintenance and cleaning standards high which is great to see. We just stayed 1 night and while our room was quite small it had all that we required plus more and the most important thing, a comfortable bed, so a good sleep was obtained and the curtains kept the driveway and street light out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
Great staff, reasonably handy to town, great shower. Warm comfortable room.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort