Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Great location for seeing the best of Dusseldorf

Posted 30-Jan-2015
Pros: Everything
Location: Perfect location for shopping
All the staff were very friendly and efficient. It is a beautiful hotel close to my business appointments and shopping.
Comment from Hotel Management
06-Mar-2015 by Miriam, Hotel Management
Dear Yana, thank you very much for your positive comment and your stay in our hotel. We would be pleased to welcome you again in the near future. Best regards, Your Steigenberger Parkhotel Düsseldorf
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NYC

It is the BEST I've stayed at !!

Posted 16-Jan-2015
Pros: it was around everything ..!!! The Best I would never stay anywhere else .. the old city is in front and the new is in the back .. it is perfect!
Cons: Absolutely Nothing well a coffee machine in hotel room would have been nice !!
Location: It is the best situated hotel I've ever stayed at anywhere !!! and I do travel a lot all over the world .. It is near everything!
The moment I walked in it was superb .. I got a room that was facing the pond and the geese, and a beautiful park, and also the new shopping city area ..
Comment from Hotel Management
12-Mar-2015 by Steigenberger Parkhotel, Hotel Management
Dear Christina, thank you very much for your positive comment. We are looking forward to welcome you again in our hotel. Best regards, Your Steigenberger Parkhotel Düsseldorf
5 out of 5
Recommended
for Business Travellers
by Andersfrom Göteborg

Steigenberger Park

Posted 12-Jan-2015 on Hotels.com
Perfekt läge nära gamla stan och mycket bra service!
Comment from Hotel Management
04-Apr-2015 by Steigenberger Parkhotel, Hotel Management
Dear Anders, thank you very much for your positive comment. We are looking forward to welcome you again in our hotel. Best regards, Your Steigenberger Parkhotel Düsseldorf
5 out of 5
Recommended
for Families
by A verified traveller

Redelijk betaalbare luxe

Posted 09-Jan-2015 on Hotels.com
Uitstekend bereikbaar mat eigen vervoer, parkeren voor het hotel. Vriendelijk en behulpzaam personeel. Kamer schoon en netjes. Ontbijt veel te duur, in de buurt genoeg mogelijkheden om te ontbijten of brunchen, veel goedkoper en net zo goed.
Comment from Hotel Management
04-Apr-2015 by Steigenberger Parkhotel, Hotel Management
Dear sirs, thank you very much for your positive comment. We are looking foward to welcome you again in our hotel. Best regards, Your Steigenberger Parkhotel Düsseldorf
5 out of 5
Recommended
for Couples
by Davidfrom Manchester

Nee years eve

Posted 04-Jan-2015 on Hotels.com
We enjoyed the stay very much, the hotel and room were excellent ant the location is perfect for everything. We asked for firmer pillows and these were promptly brought to the room.
Comment from Hotel Management
04-Apr-2015 by Steigenberger Parkhotel, Hotel Management
Dear David, thank you very much for your positive comment. We are looking foward to welcome you again in our hotel. Best regards, Your Steigenberger Parkhotel Düsseldorf
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Mørkelagt katastrofe

Posted 22-Dec-2014 on Hotels.com
Det var en katastrofe. Jeg var med en kollega på forretningsrejse og skulle tilbage på kontoret efter møder og middag for at arbejde. Da vi kom tilbage omkring midnat blev vi mødt af et mørkt hotel. Der var slukket for strømmen til næste morgen, så ingen mulighed for at arbejde eller I øvrigt forestage os det vi have til hensigt arbejdsmæssigt som opfølgning på møderne. Hotellet vidste I forvejen, at der ville være strømafbrydelse, da det var en bevidst afbrydelse af sikkerhedsmæssige årsager. Havde jeg fået det at vide, da jeg bestilte hotellet via Hotel.com 2-3 dage før, havde jeg ALDRIG booket det hotel, for jeg vidste jeg skulle tilbage for at arbejde om aftenen.
Comment from Hotel Management
04-Apr-2015 by Steigenberger Parkhotel, Hotel Management
Dear sirs, thank you very much for your comment concerning your stay in our hotel. We are very sorry for the inconvenience caused during your stay while we had an electrical power outage. Next time, we will inform all our guests in time. We are looking foward to welcome you again in our hotel. Thank you and best regards, Your Steigenberger Parkhotel Düsseldorf
5 out of 5
Recommended
for Couples
by Henningfrom Lüneburg

So schön kann Oper sein

Posted 21-Dec-2014 on Hotels.com
Opernbesuch in Düsseldorf. Schön, dass ein excellentes Hotel direkt gegenüber der Oper liegt. Auch zu später Stunde kann noch vorzügliches Essen eingenommen werden. Die Weinberatung traf meinen Geschmack auf den Punkt. Erwartungsgemäß sehr angenehmes Ambiente.
Comment from Hotel Management
04-Apr-2015 by Steigenberger Parkhotel, Hotel Management
Sehr geehrter Henning, vielen Dank für Ihre positive Bewertung. Wir würden uns sehr freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit besten Grüßen Ihr Steigenberger Parkhotel Düsseldorf
2 out of 5
Recommended
for Families
by W.A.from kaatsheuvel

Een zeer teleurstellende ervaring

Posted 13-Dec-2014 on Hotels.com
Een verschrikkelijk ervaring. Het personeel is onbeleefd, op het onbeschofte af. De Concierge, de Wagenmeister, en het barpersoneel zijn ronduit bot in hun gedrag. Slechte service en gesteggel over prijzen in de bar. Erg moeilijk te bereiken door de bouwwerkzaamheden in de buurt. De badkamer liep onder water door een verstopte riolering, in diverse kamers was de vloerbedekking vuil.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Liverpool, UK

Really enjoyed the hotel stay

Posted 25-Nov-2014
Pros: Lots of things!
Cons: As stated in my review - just a few small things.
Location: Excellent location - perfect for exploring the city and the Christmas markets.
Went with 2 friends for a weekend and we had a lovely time at the hotel. Location is excellent and it's a very luxurious hotel. Front desk staff are courteous, polite and super professional. The room was big enough for three and even the extra bed was comfortable. A few things to improve on are:- 1. Bar was not exactly welcoming at first - the waiter was lovely, but most of the tables were reserved and we'd already been told that one bar was full. Residents should ALWAYS be able to get a drink at their hotel. 2. Room was not cleaned/beds were not made after the first night. Surprised me for such a high end hotel. 3. Breakfast was pleasant, but not sure it was worth 32 EUR per person, staff were a little surly and were frustrated at those guests coming in towards the end of service.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2014 on Hotels.com