Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Liverpool, UK

Really enjoyed the hotel stay

Posted 25-Nov-2014
Pros: Lots of things!
Cons: As stated in my review - just a few small things.
Location: Excellent location - perfect for exploring the city and the Christmas markets.
Went with 2 friends for a weekend and we had a lovely time at the hotel. Location is excellent and it's a very luxurious hotel. Front desk staff are courteous, polite and super professional. The room was big enough for three and even the extra bed was comfortable. A few things to improve on are:- 1. Bar was not exactly welcoming at first - the waiter was lovely, but most of the tables were reserved and we'd already been told that one bar was full. Residents should ALWAYS be able to get a drink at their hotel. 2. Room was not cleaned/beds were not made after the first night. Surprised me for such a high end hotel. 3. Breakfast was pleasant, but not sure it was worth 32 EUR per person, staff were a little surly and were frustrated at those guests coming in towards the end of service.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Hervorragende Lage an der Koeallee!

Posted 25-Sep-2014 on Hotels.com
Insgesamt sehr zuvorkommend und angenehm!Jerderziet wieder
4 out of 5
Recommended
for Couples
by keith

This traveller left a rating score only Posted 10-Sep-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 08-Sep-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by Sudfrom London

Pricy considering roadworks near hotel

Posted 08-Sep-2014 on Hotels.com
The hotel service was good and friendly, but it is pricy. The room was comfortable but there are roadwork's everywhere near hotel and it is a nightmare to get to the hotel by car. It took me almost 45 mins of circling round the hotel to finally find a way of getting to it. Also the sauna / steam is under renovation and so at least I didn't think I got the add ons / frills for the price I paid. Otherwise it is a walking distance to old town- which is really good. Breakfast is ridiculously overpriced.
4 out of 5
Recommended
for Business Travellers
by dolceVfrom japan

Posted 07-Sep-2014 on Hotels.com
非常に快適。場所も超中心地で申し分ありません。ただ、ドイツの一般的な4星以上のホテルと比べると部屋は狭めかも知れません(不自由ではありません)。
5 out of 5
Recommended
for Personal Event
by Expatgeordiefrom Munich

Another good night in Düsseldorf

Posted 11-Aug-2014 on Hotels.com
There's nothing better. Always brilliant standard even if it's not exactly cheap.
5 out of 5
Recommended
by A verified traveller

Super Hotel - mit tollem Empfangspersonal

Posted 27-Jul-2014 on Hotels.com
danke für die Extraschokolade
4 out of 5
Recommended
by A verified travellerfrom Hannover

Alles ok

Posted 22-Jul-2014 on Hotels.com
Hotel ok, Renovierung würde nicht schaden, zuvorkommendes Personal, sauber, auf Parkgebühren (nicht überdachter Parkplatz vor dem Hotel) wird nicht hingewiesen
5 out of 5
Recommended
for Personal Event
by グランマfrom 最高

素晴らしい!

Posted 15-Jul-2014 on Hotels.com
何もかも満足できるホテルでした!