Deluxe Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews of relexa hotel Ratingen City

4 out of 5
relexa hotel Ratingen City
Calor-Emag-Strasse 7, Ratingen, NW

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 287 reviews" "
Rating 8 - Good. 147 out of 287 reviews" "
Rating 6 - Okay. 55 out of 287 reviews" "
Rating 4 - Poor. 17 out of 287 reviews" "
Rating 2 - Terrible. 5 out of 287 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean and simple but dated. Got wrong bed
A little dated hotel/rooms. A tiny television with no functionality such as apple play or google casting. I booked a double bed but got a room with 2 single beds side by side which dosnt really work as a double bed because of the gap in the middle. Overalll quiet and clean.
Stayed 1 night in Nov 2023

6/10 Okay

Avinash

Business traveller
Disliked: Staff & service
Not so good stay at Relaxa city
I have stayed earlier at Relaxa City and it was comfortable stay , but this time it wasnt good. the bedside lights were not working , i kept asking the reception , they use to write it down but no action was taken, Bath towels were there on the first night , they were not replaced. Again requested but action was taken.
Stayed 3 nights in Sep 2023

8/10 Good

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out door meals
The hotel is conveniently located near the town center and is within walking distance. The only setback is that there are no food or room services as the kitchen is under-staff. Superior breakfast is available.
Stayed 4 nights in Dec 2022

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and great location
Stayed 1 night in Oct 2022

6/10 Okay

Lizandro

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room did not have a woeking AC ,many rooms at the 4th floor did not have it working properly.The service people were a mix of experiences,there were great people and not so helpful. I booked it because of the fact I wanted to use sauna and the gym,which was advertise! Upon arrival i was told that due to COVID was closed.I did not get any credit for it.
Stayed 10 nights in Jun 2022

8/10 Good

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relexa Ratingen
Clean , hotel . typical corporate
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Tarby, Hull

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I arrived in the evening and wanted to have something to eat and drink and do some work. All catering facilities were closed, bar, restaurant, room service, so I had to find a restaurant to go to (away from the hotel) before being able to get on with my work. For a supposed 4* hotel, not a good aspect. Although I must say that I have used this hotel many times and not experienced this issue before.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was within budget and a short walk from the office.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service - all staff are extremely friendly and helpful.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Liked the fact it was close to shops restaurants and cafes.
Stayed 4 nights in Apr 2019

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from relexa Hotel on 16 Apr 2019
Dear Grace, thank you for your kind feedback. It was a pleasure to be your host, and we would be happy to see you again soon. Best regards,

8/10 Good

Verified traveller

Hotel is in a good location for business and also the main town. clean and tidy rooms, nice bar area downstairs
Stayed 2 nights in Nov 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in beautiful Ratingen
My wife and I stayed here for 2 nights while attending a wedding in Ratingen. The hotel was very welcoming upon arrival. A taxi from the international airport was 31 euros and takes around 10 minutes. The hotel is well situated being only 10 minutes walk into the Ratingen downtown area and has several bars/hotels within walking distance. I highly recommend the Ratinger Brahaus for dinner/drinks which is a 2 minute walk from the hotel. We were very fortunate to be there on the weekend and got to visit the local market, which was wonderful experience. The room was adequate for our needs, the bed being the usual 2 single beds pushed together as you expect to see in the area. Wifi was very good.
Stayed 2 nights in Oct 2018

8/10 Good

Bjarki

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Dermot, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
I've stayed in this hotel a few times - modern, clean and well run. Ideal for the business traveller, although there is a spa for the more casual guest. Close to Dusseldorf on the S-Bahn so a good option when travelling to Dusseldorf on business.
Stayed 3 nights in Mar 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stay over
I stayed here overnight as it was an equal distance between some clients in the area. After an early flight and a busy day of meetings I found this hotel to be perfect for my needs. No hassle, clean and I slept well!
Stayed 1 night in Mar 2018

10/10 Excellent

Louise Fjord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice accommodation, good service and nice restaurant. Can be recommended!
Stayed 2 nights in Feb 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a good area close to the central city with a Aldi's nearby. The upgraded rooms are basically the same as the regular rooms, just in better condition. Some ontreet parking is available but the parking garage at 8 euro a day is a good choice. Breakfast is available in the hotel but 17 euro is rather expensive. A 10 minute walk to Kamps gets you a coffee and a brotchen for under 6 euros.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, we used it for business and had an excellent stay
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Average - nothing special; the shower was either hot or cold and not flowing right. The sink was clogged.

4/10 Poor

Ricardo, London

Disliked: Property conditions & facilities
just OK
you can tell it's an old building and would benefit with some improvements.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Average hotel
I stayed 2 nights at the hotel in April 2016. I was attending a trade fair in Dusseldorf and booked this hotel as it was close to the station for a short train journey into Dusseldorf (all hotels in Dusseldorf seemed to be fully booked or very expensive due to the trade fair). The hotel is just a 5 minute walk from the train station; the journey into the main station in Dusseldorf takes 16 minutes (about 3 trains per hour). The hotel has a pleasant foyer and the reception staff were very helpful and spoke good English. I had a meal one night in the restaurant which was very nice, and breakfast one morning which was a reasonable quality standard hotel buffet breakfast. My room was a good size and quiet. It was on the 3rd floor alongside the road, but there was no traffic noise during the night. The room was very warm and I had to open the window at night - not a problem as there was little noise. The bed was very comfortable. The décor was very plain and the carpet was very worn. There was an unpleasant smell coming from the bathroom when I arrived. This smell seemed to disappear later; I don't know if I just got used to it or it cleared because I opened the bedroom window. There was a small flat screen TV; the only English channel seemed to be BBC World.

8/10 Good

Dermot, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business travellers
A good hotel, modern and clean and relatively easy to get to. I was attending ProWein and was able to get a limousine but other wise expect to pay a good bit for a taxi or spend an hour or so on public transport. I would have loveed to have a bath in my room but otherwise the hotel was good. The breakfast is pricey (€17.00 is a LOT for a standard buffet) but everything else was good.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was near the Ratingen Ost Station. Nice Breakfast buffet selection.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

4getboutit

Liked: Cleanliness, staff & service, room comfort
Crean modern and gratis spa
If it included wifi in the Room ( free in lobby) it would be the perfect hotel in Ratingen. Great spa area (saunas) and a decent cardio work area with good branded commercial cardio equipment . Amazingly clean public areas and clean room. Flat TV with BBC, CNBC, Blloomberg etc.

8/10 Good

Sarah, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good service
We had a great time. There for the long weekend and weather was a heatwave. We were on the 3rd floor. No AC. If we had been booked onto the 4th floor, we would have had AC. Nights were hot even with the window opened all the way. We managed though. Great weekend. Dusseldorf is only a 14 minute drive. Great restaurants and lots to do. We went to Bonn, Kiln, Brussels and Osnabruk as day trips. Great location to go. Only 2 hours from Amsterdam.

8/10 Good

Linda, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for good price!
Was a nice hotel staff was very friendly except for one! Bad mood I guess!!!! Room was also very clean could use a carpet cleaning or get rid of carpets completely!

8/10 Good

Verified traveller

Good Location - Room Dated
Hotel was in a good location. Room could do with refurbishment.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
The hotel was very pleasant, my only complaint was that the lamp didnt work when I arrived and the tap in the kitchenette didnt work. Despite telling reception the tap was not repaired and I was given no reason why. The restaurant was pleasant, but was rather expensive with rather a limited choice for a vegetarian. Housekeeping did not clean the cups and glasses which had been used the previous day. However, I would book this hotel again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Very clean hotel in a decent area , within walking distance of Ratingen city centre & with an Aldi opposite. Parking underneath can be tricky very tight car park & some of the reception staff can seem a little "disinterested" at times, they will sort out questions just a feeling you get that its putting them out! Room was great very clean & comfortable , why oh why do they not have double quilts for double beds !!

4/10 Poor

Gerry, Fort Lauderdale

Liked: Cleanliness
Disliked: Staff & service
Horrible Business Hotel
One of the worst business hotels I have ever stayed in. No internet access in the room. The access in the lobby was weak at best. Employees were more concerned about their tasks than taking care of a customer. No amenities in room. I had to go down to front desk to get soap/shampoo for the dispensers. I would never stay in one of their Hotels again.

10/10 Excellent

rainer, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet access
The missing internet access at the room was the only thing that was not excellent.

10/10 Excellent

el salvador

Liked: Cleanliness, staff & service, room comfort
-
nice staying at the hotel! very confi. i really dont what to wright more here!

8/10 Good

JM, Switzerland

Liked: Cleanliness
aging
A bit disappointed about the staff and how disinterested they are in helping their customers. Furthermore, maintenance should be performed on almost all amenities with the hotel (starting at the underground garage door SLAMMING shut, continuing to smelly bathrooms due to 'plumbing issues' and so on) This was my fifth stay in this hotel and i really need to make up my mind, if there is going to be a sixth

10/10 Excellent

Lynne, Hexham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely inside and near station
We used this hotel as a base for visiting Christmas markets in nearby towns. It was very convenient, staff were very helpful, breakfast was good (but a little on the expensive side), WiFi in reception worked, parking was undercover and free and the rooms were comfortable and quiet. Only thing missing was a coffee machine in the room- but this is typical for Germany!

6/10 Okay

Stewart, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok hotel
Stayed on the second floor and the corridors are tired and dated but the room was ok. No free.wi-fi or coffee in the rooms!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shirley, China

Liked: Cleanliness, staff & service
Good location, and staffs are helpful.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quite, clean, confortable
I love this hotel, it's low cost at the time we stayed, free internet, free parking

10/10 Excellent

James, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great location, friendly and helpful staff. The room was clean and the room price was good. The only thing I wish for as that I could have stayed longer and the price for parking and breakfast where a little lower..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JJJ 727

Liked: Cleanliness, staff & service, room comfort
Night before early flight
I picked this hotel for the price and location close to the airport. I was also intrigued by the described proximity to Rattingen old town, which, as promised, was a block or two away, with shops and quite a few nice looking restaurants. We ended up at the Drei Koningen which was very good at a good price. Airport drive was about 15 minutes. I missed free parking, but was able to park on the street free. The hotel was very newish, clean and felt luxurious--a beautiful building in the modern sense. I thought it was an excellent choice for our pre-flight night and would definitely stay again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, good location.
Enjoyed it very much, and I will be back next time I am in the area.