Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

ダブルブッキング

Posted 27-Jan-2015
ダブルブッキングでした。すぐに別のホテルを用意してくれましたが、異動先のホテルが最悪でした。 禁煙希望対し喫煙部屋へ。さらに同日の夜ホテルへ戻るとカードキーがつかえず、訳を聞いたところ「元のホテルに戻ることになってる」と、事前説明もなく、さらにさらに戻る為のタクシーは自腹。。。 ただただ残念。。
3 out of 5
by A verified travellerfrom London

Tired hotel near station

Posted 22-Jan-2015
Rooms need upgrading. Space OK but decor dated and condition not great
5 out of 5
Recommended
for Everyone
by A verified travellerfrom r

Definitely going back here for another New Years!

Posted 02-Jan-2015
Never done Review before but we went to this hotel as it was a brilliant deal especially for New Year's Eve and was relieved when there was actually a plane at the airport.. Then when we got to the hotel they let us check in 4 and half hours early, room was clean and hotel walking distance to all the places you wanted to go. Ate at a restaurant called alstadt and food was amazing. Definitely going back for another New Years eve
2 out of 5
by A verified traveller

Could be better

Posted 22-Dec-2014
Pros: Reception staff were helpful
Cons: Update towels in shower, make up beds every day.
I wsas disappointed with the bathroom, shower doors were too close to the sink making it difficult to get in and out of the shower. I wanted to use the safe, but it was not opened, so called reception tor eport it. They sent someone up who had a look and said someone needs to come back to change the batteries. I went out at 9.30am, when I got back at 3.30pm, I found that my room had not been made up but someone had been in to add to my snack bar. The towels in the bathroom are tired too, not what you expect in a 4 star.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, ON

Small But Beautiful Hotel

Posted 17-Dec-2014
Hotel and rooms quite small (like in most of Europe), but very clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Well positioned for shopping expedition.

Posted 02-Dec-2014
Convenient position for easy stroll into city centre as well as being close enough to airport as not to incur horrendous taxi fare. Maybe placing information pamphlets in the rooms would be a good idea rather than them being tucked away in reception. Overall an ideal base from which to explore the city.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom guildford surrey

Clean quiet and warm room

Posted 24-Nov-2014
Pros: Comfort and quality
Cons: Thickness of the towels
I was very pleasantly surprised when I arrived early and asked to drop off my bags until check in time only to be told I could check in early, the room was in perfect condition, as clean as a new build and the room was at the back of the hotel at the end of the corridor (room 130) it was warm and had a clean bathroom with good shower over a bath. The location in a 20 min walk to the old town. I would stay her again without doubt and recommend it to you.
3 out of 5
by A verified travellerfrom Madrid

Reforma urgente

Posted 23-Nov-2014
Cuándo vi el baño de mi diminuta habitación por 119 € sin desayuno me faltaban palabras. He ido muchas veces a este hotel pero no volveré.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Great value city centre hotel

Posted 13-Nov-2014
Pros: Great value & quality for the money
We were on a 2 night stay and the hotel suited our needs perfectly. Good location close to the city centre, easy to find and good parking facilities. The rooms were a good size, clean, modern and the beds were very comfortable.The breakfast was a bonus, we were expecting standard continental bread, cheese etc but were pleasantly surprised at the choice and the quality - there was even an egg station. This was more than one would normally expect in a mid range city centre hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to HBF

Posted 07-Nov-2014
it was very good, close to hbf breakfast was nice. internet access was a bit confusing and the bathrooms are in need of renovation