Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Not A 4 Star Hotel

Posted 24-Jul-2015
The rooms let this hotel down... The service is 4 star service. The restaurant is 4 star quality delicious food. But the rooms are nothing more than what you would expect from a low buget motel. They need to renovate. I would avoid their single rooms. They are TINY and smell bad. The rooms don't have air conditioning, and are very warm. I arrived and had to put up with. Humid 44 degrees C (110 degrees F) with no air conditioning and a muggy humid smelly room. The hotel staff corrected this with a much bigger and better room but even their "good rooms" smell a bit weird and are outdated. The location is very close to the main station but the area is not good. Lots of homeless people.
5 out of 5
Recommended
for Everyone
by A verified traveller from loughton

nice

Posted 20-Jul-2015
Pros: good value
Cons: not much
Location: the museums are good. the location is very practical. the city has lots of bars.
very practical location. nice beer in nice pubs. people are friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Wales, UK

Very nice hotel, close to railway station

Posted 05-Jul-2015
I recommend the super delux double rooms with free minibar with snacks, soft drinks & beer. Very nice, modern hotel with large comfy rooms. Doesn't look great from outside, but much better on inside. Short walk to main railway station & tram stops. Slightly seedy area with bookies, adult shops & lots of nice small Turkish cafes. Aircon pretty weak so leave it on full or room gets v hot.
4 out of 5
Recommended
for Everyone
by A verified traveller from Stafford UK

Good Value

Posted 10-Jun-2015
Pros: Good location for rail station. Good value, reasonable bar with outdoor seating area.
Cons: Room a bit tired, but OK for room rate
Location: Near station but not great for nearby bars and restaurants
I had single room for three nights. Basic but very good value close to rail station so good for visiting the region. Bit of a walk to Media centre and Old Town but U barn and trams run from station.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel if you need the train.

Posted 28-May-2015
Nice hotel. A bit noisy at night but very central for the train station.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 01-May-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Apr-2015
Pros: Lage, Lage, Lage
Location: Nahe Hauptbahnhof, viele Restaurants und Gaststätten in der Umgebung
Aufenthalt letztes Wochenende April 15 Hotel liegt sehr verkehrsgünstig in naher Laufdistanz zum Hbf sowie direkt an der Straßenbahn. Kö ebenfalls innerhalb von 10 Minuten zu erlaufen. Nachteil: Kreuzung vor dem Hotel ist relativ laut bei geöffnetem Fenster. Hotelpersonal hilfsbereit und höflich, allerdings sollte man das 'Bitte nicht stören'-Schild nutzen, wenn man vermeiden möchte, daß das Reinigungspersonal zu (für Urlauber) ungewöhnlichen Zeiten (0800 Uhr oder auch 1530 Uhr) klopft, um sich zu erkundigen, ob das Zimmer gemacht werden soll. Restaurant und Frühstück nicht getestet. Essen, welches in der Bar serviert wurde, sah lecker aus und roch gut. Cocktails in der Bar preisgünstig. Weinauswahl recht gut. Einzelzimmer je nach Lage recht unterschiedlich geschnitten. Größe überdurchschnittlich, sehr sauber und guter Zustand, wenn auch nicht ganz neu. Ein Zimmer war offensichtlich länger nicht belegt, so daß zuerst ein unangenehmer Geruch aus den Wasserleitungen kam, der aber bei Nutzung schnell verschwand. Definitiv empfehlenswertes Hotel trotz der beschriebenen kleinen Einschränkungen!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Apr-2015
Centralt och väldigt nära tågstationen.Ca 15 min promenad till Altstadth.
4 out of 5
Recommended
for Getaway With Friends
by Hermann from Zürich

Solide, Praktisch, Sauber

Posted 21-Apr-2015 on Hotels
1 Nacht, Freunde feierten in der Nähe. Lage sehr, sehr gut, Personal freundlich und effizient, Zimmer klein, aber funktional. WLAN funktionierte gut. Insgesamt grundsolide Option, nichts besonderes, aber ungemein praktisch.
4 out of 5
Recommended
for Everyone
by A verified traveller from Heidelberg

Solides Stadthotel

Posted 20-Apr-2015
Das Mercure bietet was man von einem Mittelklasse Stadthotel erwartet. Frühstück für € 19 etwas zu teuer. W-Lan frei. Gutes Preis-Leistungs-Verhältnis. Alles zu Fuß erreichbar: Bahnhof 5 Min. Kö 10 Min, Altstadt 15 Min.