Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Heidelberg

Solides Stadthotel

Posted 20-Apr-2015
Das Mercure bietet was man von einem Mittelklasse Stadthotel erwartet. Frühstück für € 19 etwas zu teuer. W-Lan frei. Gutes Preis-Leistungs-Verhältnis. Alles zu Fuß erreichbar: Bahnhof 5 Min. Kö 10 Min, Altstadt 15 Min.
3 out of 5
Recommended
for Everyone
by A verified traveller

In die Jahre gekommen, keine 4 Sterne mehr wert

Posted 13-Apr-2015
Pros: Lage relativ zentral zwischen Bahnhof und Kö bzw. Altstadt
Cons: Viele Bereiche sind in die Jahre gekommen, sowohl Hotel selbst als auch viele Zimmer. Nur noch leicht pappig schmeckende Aufbackbrötchen zum Frühstück
Location: Zwischen Bahnhof und Kö bzw. Altstadt
Partywochenende unter Freunden in Düsseldorfs Altstadt & auf der Kö. Zentrale Lage war wichtig aber auch guter Komfort eines 4-Sterne-Hauses
3 out of 5
Recommended
for Everyone
by A verified travellerfrom West Sussex UK

Close to train station and centre of town.

Posted 08-Apr-2015
Hotel room clean but would rate overall as 3 star rather than 4. Basic amenities, no toiletries in room, bar small and seemed to close quite early.
3 out of 5
by A verified traveller

ダブルブッキング

Posted 27-Jan-2015
ダブルブッキングでした。すぐに別のホテルを用意してくれましたが、異動先のホテルが最悪でした。 禁煙希望対し喫煙部屋へ。さらに同日の夜ホテルへ戻るとカードキーがつかえず、訳を聞いたところ「元のホテルに戻ることになってる」と、事前説明もなく、さらにさらに戻る為のタクシーは自腹。。。 ただただ残念。。
5 out of 5
Recommended
for Getaway With Friends
by Giuseppefrom Napoli

Boot Düsseldorf

Posted 27-Jan-2015 on Hotels.com
Ottimo
3 out of 5
Recommended
for Couples
by A verified traveller

4 Stjerne hotell?

Posted 26-Jan-2015
Pros: Beliggenhet
Cons: Standard i forhold til prisen
Location: Utmerket beliggenhet med nærheten til jernbanestasjon, königsallee, city
Hotellet er sentralt beliggende. Rent og normalt standard. Mangler treningsrom. Vannet i badestua blir ikke riktig varmt. Frokost betales utenom. 3 stjerner vil være ok men oppfyller ikke krav til 4.
3 out of 5
by A verified travellerfrom London

Tired hotel near station

Posted 22-Jan-2015
Rooms need upgrading. Space OK but decor dated and condition not great
5 out of 5
Recommended
for Everyone
by A verified travellerfrom r

Definitely going back here for another New Years!

Posted 02-Jan-2015
Never done Review before but we went to this hotel as it was a brilliant deal especially for New Year's Eve and was relieved when there was actually a plane at the airport.. Then when we got to the hotel they let us check in 4 and half hours early, room was clean and hotel walking distance to all the places you wanted to go. Ate at a restaurant called alstadt and food was amazing. Definitely going back for another New Years eve
2 out of 5
by A verified traveller

Could be better

Posted 22-Dec-2014
Pros: Reception staff were helpful
Cons: Update towels in shower, make up beds every day.
I wsas disappointed with the bathroom, shower doors were too close to the sink making it difficult to get in and out of the shower. I wanted to use the safe, but it was not opened, so called reception tor eport it. They sent someone up who had a look and said someone needs to come back to change the batteries. I went out at 9.30am, when I got back at 3.30pm, I found that my room had not been made up but someone had been in to add to my snack bar. The towels in the bathroom are tired too, not what you expect in a 4 star.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, ON

Small But Beautiful Hotel

Posted 17-Dec-2014
Hotel and rooms quite small (like in most of Europe), but very clean and comfortable.