Dear Stephanie,Thank you very much for your lovely review.We are pleased that we could make your stay pleasant and thank you for your praise to our level staff.Thank you very much.It is also nice to read that you were satisfied with the cleanliness and the location.We look forward to welcoming you again soon.Yours sincerely, Laura Kamperhoff, Guest Service Manager

Dear Shakil,We are delighted to have had you as our guest.However, we are very sorry that we could not satisfy you during your stay.In the last few days we have not received any reports of problems with the internet and no other guests have come to us to inform us of the problem.We are therefore sorry that you were affected.Sometimes Apple devices have a security feature set, which is why some guests have been unable to connect to our internet.We apologize for the inconvenience, as this should have been better communicated.Above all, we are very sorry that you were unable to attend your meetings as a result! Thank you for your kind words to Ahmed, which we will of course pass on. We thank you for it.Contrary to your last sentence, we hope that we can welcome you again, as our internet is generally good and we would like to convince you of this.We would be very pleased and remain with kind regards,Laura Kamperhoff, Guest Experience Manager

Dear Mr. Sander,thank you for beeing our guest.We are delight that you had a wonderful stay with us.Thank you also for highlighting our staff and our beds. Hopefully we can also see you next year again in our hotel.Best regards,

Dear Navjot,We are delighted to have had you as our guest and that you have left us a review.It is nice to hear that our staff met or even exceeded your expectations.We will gladly pass on your compliments to the lady and hope to welcome you again in the future. With best regards from Düsseldorf,

Dear Dan,Thank you for your stay at our hotel and for your feedback.We are pleased that you highlighted our breakfast and our staff positively, we always do our best to meet the expectations of our guests. It would be nice to welcome you again at our hotel.With kind regards, Laura Kamperhoff, Guest Experience Coordinator

Dear Teresa,Nice to have had you as our guest.Thank you for your feedback regarding your stay and we are pleased to be able to convince you of our location.It is also very nice to hear that you speak positively of our The Level service.We always do our best to fulfill the wishes of our guests.We look forward to welcoming you again in the future, Laura Kamperhoff, Guest Experience Coordinator

Dear Anmol,thank you for beeing our guest.We are delight that everything was perfect during your stay.Hopefully we can welcome you again soon!Until then we remain with kind regards,

Dear Robert,We are delighted to have had you as our guest.It is nice to read that you were very satisfied with our rooms and bathrooms.We are also pleased that you appreciate our location and that we have an underground car park.Hopefully we will be able to welcome you again.With best regards, Laura Kamperhoff

Dear guest,Thank you very much for your review.We are pleased that we were able to convince you with our location and our modern hotel.We are glad that you appreciate the nearby tram stop, which takes you to the city centre in 3 minutes.Hopefully we can welcome you again soon.Yours sincerely, Laura Kamperhoff

Dear Andrew,Thank you for your stay and for your feedback.We are glad to have convinced you with our location.However, we are very sorry that the hot dishes at the breakfast buffet were cold.I have communicated this point to the kitchen management, which now gives additional attention to it.We hope that you will be able to convince yourself of this again in the future and remain with kind regards, Laura Kamperhoff, Guest Experience Coordinator

Dear Thomas,Thank you very much for this positive review.We are pleased that you enjoyed our location and hope that you had a pleasant stay overall.It would be great if we could see you again soon.Kindest regards,

Dear Zamira, What a wonderful rating for us. Thank you very much for your recent stay and your very nice comments. Excellent is exactly what we want to be on a daily base and what you can expect from us. We hope to welcome you back soon again.Warm Regards, Fariba Gholamalischahi, Guest Experience Manager

Dear Lina, Thanky you very much for your wonderful rate and your warmheart words for us. We are more than happy that you were totally with our Hotel and Service.Hopefully we can welcome you in the near future. Warm Regards, Fariba Gholamalischahi, Guest Experience Manager

Hi Doug, Thank you very much for your recent stay and your great rating.We hope to welcome you back soon again.Best Regards

Dear Ahmed, thank you so much for the 10 out of 10 rating! Sofia was very pleased with your kind words. We all look forward to your next stay at the Melia Düsseldorf. Kind regards Gülsah Can Front Office Manager

Lieber Moshe, vielen Dank für das fantastische Feedback. Wir freuen uns bereits heute auf ein baldiges Wiedersehen. Beste Grüße, Ihr Meliá Team

Dear Nigel, thank you so much for your stay at Meliá Düsseldorf and your wonderful review. We are already looking forward to welcome you back soon. Kind regards, Your Meliá Team

Dear malcom, thank you so much for your 8 out of 10 rating and your stay at Meliá Düsseldorf. We love to read, that you enjoyed your time at our hotel and liked our central location. We are already looking forward to welcome you back soon. Best regards, Vanessa Neudold Guest Experience Manager

Dear Conor, thank you so much for your 8 out of 10 rating and your stay at Meliá Düsseldorf. We are already looking forward to welcome you back soon. Best regards, Vanessa Neudold Guest Experience Manager

Dear Damien, thank you so much for your time taken to give us such a nice feedback. We hope to see you again in Düsseldorf! Kind regards and stay safe!