Dear Riad, thank you for taking the time to share your feedback with us. We apologize for any inconvenience this may have caused you. We can only apologize for the nightly disturbance, please do not hesitate to contact our 24/7 reception to assist you in such a case in order to ensure a considerate and peaceful stay. We hope that you will still give us a chance to convince you of our house and hope to welcome you again. Best regards,

Dear Guest,Thank you for taking the time and writing us such a review via Expedia.I apologize for any inconvenience or negative experiences you may have had during your stay. We welcome your feedback and take it seriously as we strive to provide our guests with the best possible experience.We understand that the view from your room may not have met your expectations. We will take this into account and consider whether we can make improvements in terms of privacy or alternative room options.We apologize for the problem that the blinds do not completely cover the window and light comes in at night, but we also have curtains in the rooms that can also be closed.The noise from the room above is unfortunate, and we apologize for any inconvenience. We will remind our employees to deal with such situations more professionally and sensitively, and to ensure that appropriate measures are taken to deal with noise complaints promptly.We deeply apologize that housekeeping entered your room without knocking, despite the Do Not Disturb sign being posted. This is not acceptable behavior, and we will reinforce our training protocols to ensure such incidents do not occur in the future.We look forward to your feedback and will use it as an opportunity to improve our services. If there is anything else you would like to discuss or there is anything we can do to resolve these issues, please do not hesitate to contact us directly. We appreciate your patronage and hope to offer you another opportunity in the future.Until then, all the best!Mohammed DendenFront Office Manager

Dear Mohammed Bashar, Please be so kind and contact me. I would like to hear more details about your experiences because your comment is not common for us.Best Regards, Fariba Gholamalischahi, Guest Experience Manager

Lieber Thomas,Vielen Dank für 8 von 10 Punkten auf Expedia.Das gesamte Team arbeitet täglich für Gästefeedback dieser Art und wir freuen uns, dass es Ihnen so gut gefallen hat. Kommen Sie uns doch bald wieder besuchen!Bis dahin wünschen wir Ihnen alles Gute,

Sehr geehrter Herr Ahrom, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Wir freuen uns, dass Ihnen Ihr Aufenthalt gefallen hat und freuen uns schon auf Ihren nächsten Besuch! Bis dahin, beste Grüße Ihr INNSiDE by Melia Düsseldorf Hafen

Dear Andreas,thank you for your review.Were really sorry that not everything went right, we try to figure out about the problems.Best regards, INNSiDE by Melia Düsseldorf Hafen

Dear Guest, thank you for taking the time to rate us. Firstly, we would like to apologize that you did not have the stay as you remembered. As our interior is very modern, and we take your criticism seriously, we would be delighted if you contact us so that we can investigate the matter. We want you to know that this is not our standard, and we always and at all times strive to give our guests a memorable stay as your first. We hope to hear from you, best regards, INNSiDE by Melia Düsseldorf Hafen

Dear Sirs,Thank you very much for choosing the INNSiDE Düsseldorf Hafen and for your review. Your feedback is very important to us to provide you with the perfect service.We regret that you are not satisfied with your stay with us and that we did not provide you the service we are used to. I want to make sure, that this is not our standard, due that we want to offer you a high class service during your stay.We already have informed our Housekeeping Manager about the mentioned incidents to make an immediate action about it, so that such things do not happen again. If we caused you any inconvenience, we sincerely want to apologize for it.Of course we hope to welcome you soon back with us to give you a better experience with us.Best Regardyour INNSiDE Hafen team

Lieber Gast, vielen Dank für Ihre Rezension.Wir hoffen Sie bald wieder als Gast begrüßen zu dürfen.Ihr INNSiDE by Melia Düsseldorf Hafen

Hello Anja, thank you for your feedback. We are glad you had a nice experience. Our Bar/restaurant Personal did not mean anything by asking if you stayed alone. They probably just wanted to make conversation or maybe flirt a little bit. Since we did offend you we apologize of course, but please note that it was not intended in any such matter. Warm regards, Your Innside Hafen Team

Dear Guest, thank you for your feedback. All our systems are up and running again after the cyber attack. Warm regards, Your Innside Hafen Team

Sehr geehrter Herr Hynding, vielen Dank für Ihre Bewertung. Wir freuen uns auf Ihren nächsten Besuch. Mit freundlichen Grüßen, Ihre Innside Rezeption

Dear Marian, thank you for your amazing review about our hotel. We are glad that you enjoyed our rooms. Warm regards, Your Innside Hafen Team

Sehr geehrter Darius, vorab möchten wir uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben um uns ein Feedback zu Ihrem Aufenthalt in unserem Haus, über Hotels.com, zukommen zu lassen. Es freut uns sehr zu lesen, dass Sie sich in unserem Haus rundum wohl gefühlt hatten. Daher freuen wir uns jetzt schon sehr auf Ihren erneuten Besuch in unserem Hause und bis dahin wünschen wir Ihnen alles erdenklich Gute! Mit besten Grüßen aus Düsseldorf, das INNSiDE by Meliá Düsseldorf Hafen Team

Dear Feust, Thank you very much for taking the time to review your recent stay with us and thank you for your detailed assessment and your detailed incitations. We hope we can welcome you again on your next trip to Düsseldorf. Kind Regards Innside Düsseldorf Hafen

Dear Guest, thank you for your feedback over Expedia. We are glad that you enjoyed your stay with us. In case of some noise, produced thru the blinds of a neighbour room, please do not hesitate to contact the next time directly our Front Office, so that we an contact the other guest to kindly ask to close the window :-). We wish you all the best and hopefully we get again a chance to welcoem you in our house. With best regards, the Innside Düsseldorf Hafen Team

Dear Guest, thank you so much, for your feedback over Expedia. We are glad to read that you fully enjoyed your stay with us. We wich you all the best and hopefully we get, by chance, again the possibility to welcomy you as a guest of our house. With best regards, the Innside Düsseldorf Hafen Team

Lieber Alex, wir danken Ihnen vielmals dafür, dass Sie Sich die Zeit genommen haben und uns diese Bewertung auf expedia.de zu schreiben. Es freut uns sehr, dass Sie sich in unserem Innside Düsseldorf Hafen wohl gefühlt haben und hoffen, Sie bei Ihrem nächsten Besuch in Düsseldorf wieder begrüßen zu dürfen. Es würde uns sehr freuen, wenn wie erneut die Möglichkeit bekommen würden, Sie als Gast unseres Hauses begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute! Mit herzlichen Grüßen das Innside Düsseldorf Hafen Team

Dear Mrs or Mr, Thank you very much for taking the time to write the review of your stay. I understand that this experience affected your overall stay experience. I will solve the problem with my collegs. I do hope that you accept my apologies and we may have an opportunity to welcome you back to the hotel in the near future. best Regards Your Team Innside Düsseldorf Hafen

Dear Guest, first of all i would like to say thank you for your feedback. i am sorry to hear that we could not met your expectation. Of course, we will discuss the mentioned issues internally so we can improve our Service. Hopefully we may welcome you another time to be able to convince you of our hotel and out Team at Innside Düsseldorf Hafen! Best regards Innside Düsseldorf Hafen Team

Dear Steven, thank you for taking the time to share your feedback with us following your recent stay at Innside Düsseldorf Hafen. However, i am sorry to read your comments about our Service at check out. We still hope to welcome you soon again and maybe we are able to show you for your next visit our passion for hospitality. Best regards, your Team Innside Düsseldorf Hafen

Dear guest, as first we would like to thank you, that you took the time to write us an feedback over Expedia. It's a pleasure to hear that you enjoyed your stay with us! Your compliments we will definitively forward to our whole staff and our Management. It would be as well a pleasure if we get the chance to welcome you again, as a guest of our house. We wish you all the best! With comliments the Innside Düsseldorf Hafen Team

Dear Guest, as first we would like to thank you, that you took the time to write us an feedback over Expedia. It's a pleasure to hear that you enjoyed your stay with us! Your compliments we will definitively forward to our whole staff and our Management. It would be as well a pleasure if we get the chance to welcome you again, as a guest of our house. We wish you all the best! With comliments the Innside Düsseldorf Hafen Team

Dear Guest, as first we would like to thank you, that you took the time to write us an feedback over Expedia. It's a pleasure to hear that you enjoyed your stay with us! Your compliments we will definitively forward to our whole staff and our Management. It would be as well a pleasure if we get the chance to welcome you again, as a guest of our house. We wish you all the best! With comliments the Innside Düsseldorf Hafen Team

Liebe Yasmin, erst einmal vielen Dank, dass Sie sich die Zeit genommen haben, um eine Bewertung abzugeben. Es tut mir Leid, dass wir Ihren Anforderungen nicht gerecht werden konnten. Ich werde die Anmerkungen natürlich weiterleiten, damit wir unseren Service verbessern können und sowas nicht wieder vorkommt. Wir würden uns freuen Sie dennoch ein weiteres Mal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, das Team des Innside Düsseldorf Hafen

Dear Guest, thank you for the positive feedback, we are happy to hear that you enjoyed your stay with us. Hopefully we may welcome you again! Best regards, the team from Innside Düsseldorf Harbour

Lieber Gast, vielen Dank für das positive Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und würden uns freuen Sie ein weiteres Mal begrüßen zu dürfen. Mit freundlichen Grüßen

Lieber Gast, vielen Dank für das positive Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und würden uns freuen Sie ein weiteres Mal begrüßen zu dürfen. Mit freundlichen Grüßen

Dear guest, thank you fot the positive feedback. We are happy to hear that you enjoyed your stay with us. Hopefully we may welcome you again. Best Regards

Dear guest, thank you for the positive feedback. We are happy to hear that you enjoyed your stay with us. Hopefully we may welcome you again. Best Regards

Dear Nik, thank you for sharing your opinion with us. It is always important to get feedback in order to improve our service. I am sorry that you were able to hear noises from the other rooms. If you come back we will try to give you a quiet room. Have a good day.