Double Room | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Hotel Am Volksgarten

Hotel Am Volksgarten
Flügelstraße 46, Düsseldorf, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 86 reviews" "
Rating 8 - Good. 26 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Abdullah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There is no insulation in the rooms, the sounds on the stairs are as if they were in the room, when the cleaning starts in the morning, you think he is in your room, there is no employee to return to, breakfast must be with the room, a simple breakfast, but Expedia gave me the room at a high price without breakfast.
Stayed 4 nights in Nov 2023

10/10 Excellent

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Daunesh

Liked: Cleanliness, property conditions & facilities
Just OK
Good location to the Music Halle if you are going to a show. Fairly quiet area. No elevator and stairs were steep and narrow so that makes heavy luggage an issue. No internet or Wifi anywhere but right on the main floor when you enter, which is a problem. The check-in is all self-done as there is no one there I ever saw for the day I was there. Rooms tiny, but OK. No airconditioning, which would be a problem in summer time for sure. I was there for one night for a show at the Music Halle and it was fine. Anything more than that would not have been ideal. Safe, clean neighborhood but nothing fancy. I would use the word "adequate" to describe the place and entire area, in general. It really is more of a guesthouse. Calling it a hotel is a stretch.
Stayed 1 night in Jun 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Good place to stay for Karneval. Clean, efficient, inexpensive, and great access to transit.
Stayed 2 nights in Mar 2019
Response from Thomas on 12 Mar 2019
THX for 10/10 Points! We hope that you come a second time

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Thomas on 14 Mar 2019
Anonymus is not so good, because we cant Chance anytging, becaue we dont know what ..... Think about

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Value for money near station. Basic rooms and dated furniture but clean.
Stayed 1 night in Dec 2018
Response from Thomas on 4 Feb 2019
thx for the good rating

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Good location. Good service. Very good breakfast a lot of attention to the detail. Parking needs to be booked ahead of time and so please take note as otherwise it can be a challenge.
Stayed 1 night in Nov 2018
Response from Thomas on 21 Nov 2018
Thx for the fill Points !!!!!

10/10 Excellent

Bruce, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Loved the room. Easy check-in process. Plus the breakfast in the hotel is outstanding!
Stayed 1 night in Aug 2018
Response from Thomas on 12 Sept 2018
WOW ! THX for full Points !!!!!!!!!!! 10/10 is the Top of the best!!!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World charm
I chose this hotel from Orbitz for its location close to Mitsubishi Elektrik Halle (easy walking distance) and that it was a real Old World experience -- it's not Holiday Inn, it's an old-style family-run hotel. Although the rooms are small, how much time do you really spend in your room anyway? There is a lovely sitting area in the courtyard, and a delicious buffet breakfast provided every morning (including eggs from the friendly owner's farm). Step outside the doors of the hotel and you are in a lovely residential neighborhood with plenty of little shops and restaurants and easy access to excellent public transport. The stairs are a little steep. winding and daunting if you are an older person or have a disability that makes stairs impossible. All others will find this charming little gem a very pleasant place to stay!
Stayed 2 nights in Apr 2018
Response from Thomas on 17 Apr 2018
Than you very much for your voting!!!

6/10 Okay

jason

Liked: Cleanliness
Disliked: Staff & service
Hotel is in a residential area not much else there. Its a good 30 minute walk to the centre!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great boutique style hotel with average sized rooms. No lifts so beware the flights of stairs! Each room seemed to have a different theme and the couple who ran it provided a very good breakfast. Reception is not manned all the time but we had no problem getting our keys. The hotel is in a residential area and parking is on the street.

2/10 Terrible

Kara

Disliked: Staff & service
The people were rude at the hotel. They only have front desk staff a few hours a day. It is not worth the money. So many nicer options closer to the center of the city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique hotel. Comfortable and very good breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Enjoyed the stay. OK value for money.

10/10 Excellent

Jordan, Pompano Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel close to Mitsubishi musikhalle
Beautiful hotel, comfortable rooms, excellent breakfast and perfect location.

8/10 Good

Gordon, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service in pleasant locality
Lovely pleasant stay. Hotel was handy for city centre via efficient tram system. Helpful owners. Point to note is that there is no lift and steep stairs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

J, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am Volksgarten
Super hotel with fantastic customer service and beautiful decor! The manager is very helpfull, provides lots of information about public transport and tourist information. He even takes the trouble to look up the best connection to your destination and prints it out for you. The location of the hotel is quiet and you can sleep well. It is not right in the centre of Dusseldorf, but there is a tram stop close by and the metro is a short walk. I would definately go back there.

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rüdiger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes und mit viel Liebe gestaltetes, wenn auch eher einfaches Haus mit viel Charme.
Stayed 1 night in Dec 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel fällt von außen kaum auf, da es es sich direkt in eine Häuserreihe einfügt. Bevor man ins Hotel kommt, muss man einen vierstelligen Code in das obere Bedienfeld an der Linken Seite des Eingangs eingeben. Dadurch wird ein Mechanismus Ausgelöst, der einem einen Schlüssel herausgibt. An dem Schlüsselbund hängt ein Chip, den man an den schwarzen Türöffner halten muss, um Zugang zum Hotel zu bekommen. Falls es zu Schwierigkeiten kommt, kann man in diesem Fall klingeln. Man muss den Knopf sehr lange drücken, bevor ein Klingelton ertönt. Es meldet sich jemand vom Hotel, der einem weiterhelfen kann. Dadurch, dass das Hotel im Prinzip ein Wohnblock ist, ist es nicht sehr groß. Allerdings hoch. Man muss gut zu Fuß sein, weil es keinen Fahrstuhl gibt. Unser Zimmer lang ganz oben. Wir hatten ein Doppelbett Zimmer. Es war sehr sauber, und schön ausgestattet. Inklusive kleinem Badezimmer, aber vollkommen ausreichend. Das Zimmer verfügt über einen Fernseher und einen Wasserkocher. Bereit steht ein kleines Tablett mit zwei Tassen inklusive Instantkaffee-Sticks, Teebeutel, Kaffeeweißer-Sticks und Zucker-Sticks zum Aufbrühen. Das Auschecken war sehr unkompliziert in dem wir den Schlüssel an der Rezeption abgeben konnten. Der Bahnhof ist zu Fuß innerhalb von 10-15 Min erreichbar. Alles in allem, Recht unkompliziert, und so viel wie nötig, so wenig wie möglich. Es war ein sehr angenehmer Aufenthalt.
Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a touch of art and aesthetics with good taste for colours and styles . My room was very cosy , with several elegant pieces of Buddhist art and from Far East . Very clean, everywhere is very clean from the threshold of the street entrance till the last part of the building i walked on. The owner is really a patron of arts . Maybe he is an architect or an artist. HOW TO ENTER THE BUILDING: I called the owner late in the evening for getting more information about the way to enter the building. He friendly gave me all the needed information. Actually it is very easy. After the reservation , on my phone I received an SMS message with a code number: outside the building there is a secured box. I dialed the code and the key immediately fell down inside the little hole of the box. SURROUNDINGS : the district is aresidential German -German area where families and salarymen live . It means in the evening there are NO parking spaces available on the near streets. I needed to park at one km distance, but it was not a big trouble for me. If you have time, please go to the near Josephplatz. NO ELEVATOR. Don't disappoint by yourself: if you carry heavy luggage, you must ask the reservation to offer you one of the rooms at the ground floor. FINAL COMMENTS :I recommend this hotel for its touch of unique personality. The owner really enjoys the art of hosting . I feel this hotel is really the passion of his life . Please respect this place and keep it clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Amirali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Rene

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Veronika

Stayed 1 night in Jan 2023

8/10 Good

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und zuvorkommende Gastleute. Ruhige Lage im Stadtgebiet. Saubers Zimmer und Bad. Reichhaltiges Frühstück. Schlechte Parkmöglichkeit. Unsere Betten waren 2 Einzelbetten, die Rollen hatten, ohne Arretierung. Nicht lustig! ;-)
Stayed 1 night in Dec 2022

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es war von der Sauberkeit, über die Freundlichkeit der Leute dort bis hin zu einem Frühstücksbuffet mit vielfältiger Auswahl und vor allem mit einem großen Angebot an veganen Optionen ziemlich perfekt. Die Lage ist zwar an sich nicht so direkt im Zentrum, dafür ist man in ca. 12 Minuten am Hauptbahnhof, hat es dafür etwas ruhiger und ist sehr nahe am Volksgarten, der auch sehr sehenswert ist!

6/10 Okay

Brenda

Stayed 5 nights in Nov 2022

10/10 Excellent

Diny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed bed, veel restaurants in de buurt
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in Düsseldorf
Prima
Stayed 1 night in Nov 2021

8/10 Good

Alexandre, Reims

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Konzept!
Stayed 2 nights in Jul 2021

6/10 Okay

pedro

Liked: Room comfort
Disliked: Cleanliness
El hotel muy bonito , pero lamentablemente en esta estadía encontramos las camas desehechas,
Stayed 1 night in Jun 2021

8/10 Good

Quang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Sieghild

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from danke on 15 Dec 2019
wie schön, dass es Ihnen derart gut gefallen hat !

10/10 Excellent

veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Danke on 15 Dec 2019
10/10 Punkten ist grandios Danke

6/10 Okay

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Taches d'humidité sur le mur.
Stayed 1 night in Nov 2019
Response from Votre commentaire on 21 Nov 2019
Merci pour votre avis. Le défaut que vous avez signalé n'est pas l'humidité, mais des dommages au mur d'autres invités, où ils se sont heurtés avec votre valise. Les dommages de 8 cm seront réparés immédiatement. Merci pour le commentaire. Thomas

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, tolle, saubere Zimmer, leckeres Frühstück
Stayed 1 night in Nov 2019
Response from Jürgen Füser on 21 Nov 2019
Vielen lieben Dank für Ihre objektive und ehrliche Bewertung Wir freuen uns auf Ihren erneuten Besuch

8/10 Good

Byambasuren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super, klein aber fein;-)
Stayed 2 nights in Sep 2019
Response from Danke on 10 Oct 2019
Vielen Dank für die Bewertung. Wir bieten 2 unterschiedliche Einzelzimmer Kategorien an, KABUFF als kleinstes Einzelzimmer der Landeshauptstadt und MEDIUM, - meist verkaufte Kategorie, buchen Sie beim nächsten mal einfach die größere Kategorie. Wir freuen uns wenn Sie wieder da sind.

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Toll, aussergewöhnlich und günstig, ruhige Gegend, etwas kleine Zimmer...
Stayed 1 night in Jul 2019

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Thomas on 4 Jun 2019
THX for your Review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein wunderschönes Hotel, das besonderen Wert auf seine Ausstattung und Details legt. Das hat uns sehr gut gefallen. Es hat eine sehr gemütliche Ausstrahlung, was nicht zuletzt an den Menschen liegt, die es betreiben und die Gäste verwöhnen. Dies konnten wir an dem köstlichen Frühstück bemerken. Und zu guter Letzt war es toll, dass wir zu Fuß die Konzerthallle erreichen konnten. Auf jeden Fall wieder!!!! Irene und Volker
Stayed 1 night in May 2019
Response from Thomas on 23 May 2019
Wir freuen uns dass es Euch bei uns so gut gefallen hat, Die Bewertung ist wirklich Top oft he Pops - Danke

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Thomas on 21 May 2019
THX!!!!!